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AAdvantage Customer Service


Servicio de Atención al Cliente de AAdvantage en Español

For questions regarding AAdvantage Award Travel, select this link.

U.S. or Canada
AAdvantage Customer Service
(or your Elite Service Desk telephone number) Please say "AAdvantage Account" when prompted at the Main Menu.
9:00 a.m. - 5:30 p.m. (CT) Monday - Friday

1-817-963-7882 (Fax)

Outside the U.S. and Canada please visit our Worldwide Reservations Phone Numbers page to contact the AAdvantage Customer Service representative in your area. (Your call may not be toll free. Please note that a General Sales Agent (GSA) may handle marketing, ticketing, sales and reservations on behalf of American Airlines in some locations. ) You may also visit your local ticketing sales office.

From outside the U.S. and Canada you may also call 1-817-786-3796
9:00 a.m. - 5:30 p.m. (CT) Monday - Friday

Email AAdvantage Customer Service
Request Mileage Credit
Comment on Past Travel Experience
Assistance with Current Reservation

Contact For:
General program questions about earning and using miles
Promotion registration
Elite status and benefits
Questions about miles that have not been credited to your account (Allow 5 days after completion of travel for AA flights and approximately 60 days for all other participants)
Account problems