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Trip Insurance

Please select your country:


For Residents of the United States

Phone:

Allianz Global Assistance
U.S.: 1-800-628-5404
Collect: 1-804-281-5700
24 hours a day


Address:

Allianz Global Assistance
General Inquiries
2805 N. Parham Road
Richmond, VA 23294


Email:
customerservice@allianzassistance.com

Online:
Allianz Global Assistance
  Contact for:
Purchasing trip insurance
Questions regarding Allianz Global Assistance insurance benefits, coverage, and assistance services
Questions regarding covered reasons
Changes to an existing policy
Cancelling a policy
Filing a claim
Claim status
Trip insurance purchase confirmations

To obtain Delay/Cancellation Verification for Travel Insurance, submit an email request.

For Residents of Brazil

Phone:

Mondial Assistance
From Brazil: 0800 704 3840
Collect: (55) 11 4126-1980
24 hours a day


Email:
faleconosco@mondialtravel.com.br
  Contact for:
Questions regarding Mondial Assistance insurance benefits, coverage, and assistance services
Questions regarding covered reasons
Changes to an existing policy
Cancelling a policy
Filing a claim
Claim status
Trip insurance purchase confirmations

To obtain Delay/Cancellation Verification for Travel Insurance, submit an email request.

For Residents of Canada

Phone:

Allianz Global Assistance
From Canada/U.S.: 1-866-520-8831
Collect: 1-519-742-9013
24 hours a day


Address:

Allianz Global Assistance
General Administration
4273 King Street East
Kitchener, ON
N2P 2E9
Canada


Email:
questions@allianz-assistance.ca
  Contact for:
Questions regarding Allianz Global Assistance insurance benefits, coverage, and assistance services
Questions regarding covered reasons
Changes to an existing policy
Cancelling a policy
Filing a claim
Claim status
Trip insurance purchase confirmations

To obtain Delay/Cancellation Verification for Travel Insurance, submit an email request.

For Residents of Mexico

Phone:

Allianz Global Assistance
From Mexico: 01-800-999-9922
From U.S.: 1-866-328-4280
Collect: (52) 55 53 77 3860


Address:

Allianz Global Assistance
Blvd. Adolfo López Mateos # 379 - 2B
Col. Atlamaya, C.P. 01760 Mexico, D. F.


Email:
travelprotect@allianz-assistance.com.mx
  Contact for:
Questions regarding Allianz Global Assistance insurance benefits, coverage, and assistance services
Questions regarding covered reasons
Changes to an existing policy
Cancelling a policy
Filing a claim
Claim status
Trip insurance purchase confirmations

To obtain Delay/Cancellation Verification for Travel Insurance, submit an email request.

For Residents of the United Kingdom

Phone:

Allianz Global Assistance
Within U.K.: 0845 641 9719
Outside U.K.: +44 845 641 9719
Monday - Friday
9:00 a.m. - 5:00 p.m. (UK)


Address:

Allianz Global Assistance
102 George Street
Croydon, Surrey
CR9 6HD


Email:
insurance@allianz-assistance.co.uk
  Contact for:
Questions regarding Allianz Global Assistance insurance benefits, coverage, and assistance services
Questions regarding covered reasons
Changes to an existing policy
Cancelling a policy
Filing a claim
Claim status
Trip insurance purchase confirmations

To obtain Delay/Cancellation Verification for Travel Insurance, submit an email request.