AA.com FAQs CLOSE WINDOW

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  AA.com FAQs CLOSE WINDOW
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Trip Insurance

Phone:

Access America
U.S.: 1-800-628-5404
Collect: 1-519-741-5549
24 hours a day

Address:

Mondial Assistance
General Inquiries
2805 N. Parham Road
Richmond, VA 23294

Email: customerservice@accessamerica.com


Access America Claim Processing:

You may file a claim by mail or online. For forms, online filing and claim status, visit http://www.eclaimsline.com/travel.

If you have questions about the claims process, contact a claims specialist toll-free at 1-800-628-5404.
Contact For:
Purchasing trip insurance
Questions regarding Access America's insurance benefits, coverage, and assistance services
Questions regarding covered reasons
Changes to an existing policy
Cancelling a policy
Filing a claim or claim status
Trip insurance purchase confirmations

Visit Access America online for more information about their products and services.

To obtain Delay/Cancellation Verification for Trip Insurance, submit an email request.