AAdvantage Logo

Non Air Mileage Credit

Charities

Name Address
AAdvantage Fund Raising Consultants Phone: 888-233-6636
National Foundation for Cancer Research (NFCR) Phone: 800-321-CURE (2873)
Email: info@nfcr.org
Susan G. Komen for the Cure® : Miles for the Cure Diane Pastellides at 972-701-2035
Email:dpastellides@komen.org
USO Phone: 877-USO-GIVE
Email: carepackagequestions@uso.org

Credit and Debit Cards

Name Address
Citibank Debit Citibank U.S. Service Center Consumer Investigations
PO Box 769013
San Antonio, TX 782445-9013
Phone: 800-627-3999
Fax: 210-357-8607
Citibank Domestic Citibank Customer Service
PO Box 6500
Sioux Falls, SD 57117
Consumer Card: 888-766-2484
Business Card: 800-732-6000
Diners Club PO Box 1733358
Denver, CO 80217
Phone: 800-234-4034
Royal Bank of Scotland RBS Cards
The Younger Building
3 Redheughs Avenue
Edinburgh
EH12 9RB
Phone: 0-800-000-600
Sumitomo AAdvantage Card Sumitomo Credit Service CO. LTD
5-2-10 Shimbashi Minato-Ku
Tokyo 105-8011
JAPAN
Phone: 03-5470-7232

Dining

Name Address
AAdvantage Dining Phone: 1-800-479-5981
Email: aa@rewardsnetwork.com

Financial Services

Name Address
American HomeMiles by SIRVA Phone: 800-228-3083
Website: www.americanhomemiles.com
Fidelity Investments Phone: 800-369-8969
Lifelock Phone: 800-LIFELOCK
Miles from Home by Cartus Phone: 866-466-3010
Website: www.myaffinityservices.com/aa
TD Ameritrade Worldwide Headquarters
100 Wall Street
New York, NY 10005
Phone: 800-934-4448
Wells Fargo Home Mortgage
Phone: 866-324-8127

Home Services

Name Address
DirecTV Phone: 800-531-5000
Energy Plus P.O. Box 38815
Philadelphia, PA 19104-9728
Phone: 866-964-5672
Email: Service@EnergyPlusCompany.com
Gexa Phone: 866-312-4392
Network Solutions Phone: 800-375-5752
Website: www.i-get-miles.com
Reliant Energy Reliant Energy
P.O. Box 3765
Houston, TX 77253-3765
Phone: 866-222-7100
Email: BonusMiles@reliant.com

Hotels

Name Address
Best Western Best Western International, Inc.
PO Box 42007
Phoenix, AZ 85080-2007
Phone: 800-237-8483
Fax: 623-780-6988
Email: gcc@cs.bestwestern.com
Choice Hotels (includes Ascend Collection, Comfort Inn, Comfort Suites, Quality, Sleep Inn, Clarion, Cambria Suites, MainStay Suites, Suburban Extended Stay Hotel, Rodeway Inn, and Econo Lodge) Choice Service Center
2697 US Highway 50
Grand Junction, CO 81503
Phone: 888-770-6800
Fax: 970-257-1062
Email: choice_privileges@choicehotels.com
Country Inns Phone: 800-456-4000 (ask to be transferred to Customer Service)
Fairmont Hotels & Resorts Email: aadvantage@fairmont.com
Grupo Posadas (includes Caesar Park and Fiesta
Americana)
Reforma Lomas 155 3er piso
Col Lomas de Chapultepec 11000
Mexico DF
Phone: 800-343-7821
Hilton HHonors (includes Hilton, Conrad,
Doubletree, Embassy Suites, Hampton Inn,
Homewood Suites)
Hilton HHonors Service Center
PO Box 9003
Addison, TX 75001-9003
Phone: 800-548-8690 or 972-788-0878
Hotel Jal City JAL Hotels Reservation Center
JAL Hotels Company LTD
4-11, Higashi-shinagawa 2-chome, Shinagawa-ku,
Tokyo 140-0002, JAPAN
Phone: 81-3-3458-3910
Hyatt Hotels Hyatt Gold Passport
9805 Q Street
Omaha, NE 68127
Phone: 800-30-HYATT
Fax: 402-593-9449
InterContinental Hotels Group (includes
Candlewood Suites, Crowne Plaza, Holiday Inn
Express, Holiday Inn, Hotel Indigo, InterContinental
Hotels & Resorts, and Staybridge Suites)
PO Box 30320
Salt Lake City, UT 84130-0320
Phone: 888-211-9874
Langham Hotels Phone: 1-800-588-8141
Email: ffp@langhamhotels.com
La Quinta La Quinta Returns
909 Hidden Ridge
Suite 600
Irving, TX 75038
Phone: 800-642-4258
Le Meridien Hotels Phone: 888-625-4988
Website: www.spg.com/customercontact
Maybourne Hotels Maybourne Hotel Group
30 Old Burlington Street
Mayfair London
W1S 3AR
Phone: 800-637-2869
Millenium Copthorne Hotels Corporate Marketing
Scarsdale Place, Kensington
London, W8 5SR
Phone: 866-866-8086
Email: marketing@millenniumhotels.co.uk
New Otani New Otani Hotels
Hotel New Otani Tokyo
Global Marketing Sales Office
4-1 Kioi-cho, Chiyoda-ku
Tokyo 102-8578, Japan
Phone: 81-3-3221-2007 Japan
Fax: 81-3-3221-4149 Japan
Email: intlmktg@newotani.co.jp
Nikko Hotels JAL Hotels Reservation Center
JAL Hotels Company LTD
4-11, Higashi-shinagawa 2-chome, Shinagawa-ku,
Tokyo 140-0002, JAPAN
Phone: 81-3-3458-3910
Park Inn Phone: 800-670-7275 (ask to be transferred to Customer Service)
Park Plaza Phone: 800-814-7000 (ask to be transferred to Customer Service)
Preferred Hotel Group Preferred Hotel Group
311 South Wacker Drive, Suite 1900
Chicago, IL 60606
Email: fflyers@preferredhotelgroup.com
Radisson Phone: 800-333-3333
(ask to be transferred to Customer Service)
Raffles Hotels Email: frequentflyer@raffles.com
Shangri-La Hotels Shangri-La Hotels International
5777 West Century Boulevard, Suite 1105
Los Angeles, CA 90045
Phone: 310-665-2000
Melia Melia/ Guest Loyalty Programs
800 Brickell Avenue
Suite 1000
Miami, FL 33131
Phone: 800-336-3542
Starwood Hotels & Resorts (includes Sheraton,
Four Points, Westin, W Hotels, St Regis, The
Luxury Collection
Airline Retros
PO Box 20190
St. Thomas, ON, CA
N5P 4H4
Fax: 519-633-2776
Email: retros.00stt@starwoodhotels.com
Swissotel Hotels & Resorts frequentflyer@swissotel.com
WORLDHOTELS WORLDHOTELS
Attn: Marketing
7009 Dr. Phillips Blvd., Suite 250
Orlando, FL 32828
Email: aadvantage@worldhotels.com
Wyndham Hotels Phone: 866-WYN-RWDS (866-996-3426)

Rental Cars


Name Address
Alamo Customer Care Department
8421 St. John Industrial Drive
St. Louis, MO 63114
Phone: 800-445-5664
Website: www.alamo.com/contactUs.do
Avis Customer Service
PO Box 699000
Tulsa, OK 74169-9000
Phone: 800-352-7900
Fax: 918-621-4819
Budget Budget Customer Care
PO Box 690840
Tulsa, OK 74169-0840
Phone: 800-621-2844
Carmel Phone: 212-666-6666
carmelcarservice@yahoo.com
Dollar Attn: Frequent Flyer Cust. Svc, 8E1
Dollar Rent a Car
P.O. Box 33167
Tulsa, OK 74153
Phone: 800-800-6080
Website: http://www.dollar.com/Help/FrequentFlyerFeedback.aspx
Europcar International Europcar UK
1 James House
55 Welford Road
LE2 7AR Leicester
Leicestershire, Great Britain
Phone: 877-882-8586
Hertz Website: Hertz Retroactive Mileage Request Form
National Customer Care Department
8421 St. John Industrial Drive
St. Louis, MO 63114
Phone: 800-CAR-RENT (800-227-7368)
Website: www.nationalcar.com/contactUs.do
Thrifty Attn: Frequent Flyer Cust. Svc, 8E1
Thrifty Car Rental
P.O. Box 33167
Tulsa, OK 74153
Phone: 800-800-6080
Website: www.thrifty.com/CustomerCare/content/LoyaltyPrograms.aspx

Retail and Gifts

Name Address
1-800-Flowers 1800Flowers.com Customer Service - Fresh Rewards Help Desk
Phone: 800-993-1192
Email: FreshRewards@1800flowers.com
Bose Phone: 800-905-1262
eShopping Website: www.aadvantageeshopping.com/contact____.htm
Dell Email: aadvantagemembers@dell.com
Florist.com Phone: 800-425-0622
FTD.COM Phone: 800-SEND-FTD
Magazine for Miles Phone: 800-641-3458 (Sorry, we cannot accept subscription orders at this number)
Points.com Website: www.points.com/static/html/support_email.html
Skymall Email: miles@SkyMall.com
Teleflora Teleflora
P.O. Box 60910
Los Angeles, CA 90060-0910
Email: customerservicepm@teleflora.com
Vinesse Vinesse Customer Support
822 Hampshire Rd. Suite E
Westlake Village, CA 91361
Phone: 1-800-823-5527

Vacation and Cruise

Name Address
American Airlines Cruises program American Airlines Cruises
2901 Sabre St Suite #100
Virginia Beach, VA 23452
Phone: 800-259-5642
American Airlines Vacations AA Vacations
Customer Service
PO Box 619616
MD 5445
DFW Airport, TX. 75261
Phone: 800-321-2121