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Meet Our People




Business Operation Systems
The Business and Operations Systems (BOS) vertical supports the technology needs of a wide variety of departments including American Eagle and the Cargo division. Read more

Customer Technology
The Customer Technology vertical develops and supports the systems of several business units that interact directly with the customer including Reservations/Sales, AA.com, Airports, and AAdvantage/CRM. Read more

Enterprise Technology Solutions
The Enterprise Technology Solutions (ETS) vertical supports the enterprise-wide technology infrastructure platform, which consists of five major components: communications, desktop, security, data center and corporate real estate. Read more

Vendor Management & Finance
The ITS Finance, Vendor Management, and Employee Technologies vertical provides financial and vendor management support to the ITS organization and supports employee-facing technologies. Read more

Real Time & Analytical Systems
The Real Time and Analytical Systems (RAS) vertical supports the technology needs of multiple groups including Maintenance and Engineering, Capacity Planning, Revenue Management and Flight Services, and includes the industry-leading Operations Research/Decision Support team. Read more
Diverse and Inclusive Workforce

We value the diverse perspectives and innovative ideas of our employees. We strive to create an environment where each person can fully participate in achieving business and personal success...making American a great place to work.
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View the Diversity page to learn more.

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