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We’re working hard to become the greatest airline in the world, and through our integration we’re offering you more convenient schedule options, the most modern fleet of any U.S.-based airline and access to more destinations around the world with American, US Airways and our oneworld® alliance partners.
On October 17, we’ll shift to one reservation system and transition all US Airways flights to American flights. At that time, we’ll be one airline with one website, app and one set of travel policies and elite benefits.
As of July 18, all flights departing on or after October 17 will be American flights. During that week, we’ll start to transfer existing US Airways reservations (for travel on or after October 17) to American reservations.
Until then, we’ll continue to operate as two airlines. Continue to book travel on aa.com or usairways.com as usual and check in with the airline operating your flight.
We’ve moved to a single loyalty program by bringing Dividend Miles® members into the AAdvantage® program.
As an AAdvantage member, you'll earn miles when you fly on American, US Airways, oneworld® and partner airlines. You'll also earn miles when you shop or stay with over 1,000 other partners. Then, redeem your miles for award travel, upgrades, car rentals, hotel stays and much more. And you'll enjoy new elite upgrade benefits on both airlines.
We’re excited to enhance your travel experience; together we’ll bring you new planes, an expanded global network with the most nonstop routes of any airline and a more comfortable trip. You’ll enjoy a more consistent experience when flying American Airlines and US Airways now that we’ve aligned fare classes, meal windows and baggage policies, including checked baggage fees and exemptions.
Keep in mind that for now, each airline will follow its current policies on standby travel, pets, preferred seating and some ticketing policies.
Admirals Club members (including Citi Executive® / AAdvantage® World Elite MasterCardTM cardmembers) have access to more than 50 club locations around the world. We’re also enhancing the services and amenities across our network to increase your comfort and productivity.
Through our codeshare you can easily combine American and US Airways flights with other partner airlines to create a single itinerary when you book.
We expect that the regional carriers we own – American Eagle and US Airways Express – will continue to operate as distinct entities, providing seamless connection service to the new American Airlines. Although they'll operate separately for now, all regional carriers for the new American are expected to eventually fly under the American Eagle name and livery.
Once your reservation is transferred to an American flight, the American upgrade policy will apply:
As soon as your reservation has been moved from the US Airways flight to the American flight, you can request an upgrade. If you booked your reservation with us directly, we’ll send you an email once your reservation has been moved or you can check aa.com.
Yes, American uses your request date and time in addition to your elite status level and the type of fare purchased (fares booked in Y or B are confirmed first) to determine your priority on the upgrade list. The sooner you request your upgrade, the better.
You can go to aa.com to view your reservation where you’ll see “requested” in the upgrade summary next to all eligible flights.
If you don’t see the option to request an upgrade, contact American Airlines Reservations or your travel agent to request an upgrade.
Yes, you will retain your upgrade on the American flight.
Yes, if you requested to opt-out of an upgrade on your US Airways flight the opt-out will carry over.
No, flights departing before October 17 are not being changed from US Airways to American flights. However, upgrades on codeshare flights are available during the check-in window and based on availability. If you are on an eligible itinerary and the upgrade is available, you will be offered the opportunity to upgrade when you check-in.
No, you won’t need to do anything. Just make sure your AAdvantage number is in your reservation and we’ll take care of the rest.
You will still have the same seat you originally purchased. If you change your purchased seat on flights departing after October 17th, you’ll need to select and purchase, if required, a new seat. You can then request a refund for your original seat purchase on aa.com/refund or by contacting American Airlines reservations.
If your username matched an account number, was all numeric or matched an email address of an existing AAdvantage member, we did not bring it over. You can now create a new unique username from your profile on aa.com.
Only Dividend Miles that expired between January 2013 and February 2015 with no activity between these dates could potentially be unexpired. If your AAdvantage activity from January 2012 - March 2015 prevented the miles in your Dividend Miles account from expiring, then those miles were automatically re-instated when we merged your accounts. If you have not had activity on your AAdvantage account within 18 months prior to the Dividend Miles expired date, these miles will continue to be expired.
For now, American and US Airways are still operating as two separate airlines and, as a result, some of the policies will differ until we have a single reservation system in late 2015.
With our new upgrade policy that affords complimentary upgrades for flights 500 miles and under, we simplified our pricing structure to remove the 51 mile buffer. If your flight is 1,051 miles, it requires three 500-mile upgrades.
For some time, we have received requests from our elite status members to re-evaluate the policy which gave an added bump to customers with an upgrade request who originated outside of a hub city. In the interest of providing a level playing field to all members, we have decided to discontinue the thru flight designation for upgrade requests and will only use elite status and the date/time of the original request to determine a customer’s priority on the upgrade standby list going forward.
Since upgrades for elite status members are automatically requested for all eligible US Airways flights, this information is not displayed on usairways.com, but rest assured that your upgrade has been requested. In the case when an upgrade could not be automatically requested, you will receive an email advising you of the situation.
The policies for same-day flight change are different for American and US Airways flights, learn more:
Yes, some of your cardmember benefits might be changing, learn more: