About American Airlines

About This Report And Feedback

We're pleased to share with you information on our environmental, social and economic performance. This 2012 Corporate Responsibility Report reflects the operations of AMR Corporation, the parent company of American Airlines and its regional affiliate, American Eagle Airlines, for the 2012 calendar year. As in previous years, we have used the Global Reporting Initiative (GRI) G3 Guidelines and continue to report at the GRI B Application Level.

In an effort to make our reporting as accessible as possible, we have developed this publication for a more general audience, including our customers, employees and the communities where we live and work. Specialist readers, such as sustainability professionals and socially responsible investors, can find in-depth responses to GRI indicators as well as additional data in the comprehensive GRI Index located on our corporate responsibility website.

We also encourage readers to refer to our past reports and American's corporate website for additional information on corporate governance and ethics, our process of identifying material issues, and the many ways that we engage with stakeholders.

Tell us what you think!

We welcome your feedback on our corporate responsibility efforts. Please contact Mr. Tom Opderbeck at tom.opderbeck@aa.com with your questions or comments. If you would like to comment on our service, you can find contact information on aa.com/customerrelations.