Profile

Getting To Know Us

AMR Corporation is the parent company of American Airlines and American Eagle Airlines. Headquartered in Fort Worth, Texas, we are one of the largest airlines in the world, employing 87,897 people in 2011 and providing service to 260 airport destinations in more than 50 countries and territories. American Airlines is also one of the largest scheduled air freight carriers in the world, providing a wide range of freight and mail services to shippers throughout its system onboard American's passenger fleet.

On an average day, American Airlines and American Eagle employees:

• Welcome almost 300,000 customers onto our aircraft
• Help book flights and answer questions for 110,000 customers who call our reservation centers
• Deliver 250,000 checked bags to their final destination
• Load and transport over 2.7 million pounds of cargo
• Properly maintain 900 aircraft so that they can be dispatched on 3,300 flights
• Safely fly our customers 3.1 million miles to 260 cities in 50 countries

Routes And Networks

American Airlines continues to refocus its route network around five key markets: Dallas/Fort Worth, Chicago, Miami, Los Angeles and New York. These markets are important gateways for our high-value customers and offer all customers easy access to hundreds of domestic and international destinations. The five cornerstone markets include the four biggest metropolitan areas in the United States.

International Service from Cornerstone Markets

In an increasingly global economy, international flying is vital to American's best customers, and is therefore a central element of the company's network strategy. Highlighting this trend is the fact that international operating revenue has accounted for approximately 40 percent of total operating revenue the past three years, up from 28 percent in 2002. Thus, a key feature of the cornerstone markets is that they serve as focal points for oneworld alliance partners to create a truly global network serving the most important business centers in the world. The hubs of our partners — British Airways, Iberia, Japan Airlines and Qantas at London, Madrid, Tokyo and Sydney, respectively — complement our cornerstones, expanding our global reach significantly.

Learn more about where we fly.

The oneworld alliance

The oneworld alliance includes 12 of the world's highest quality and most respected airlines and offers customers one of the most attractive alliance networks. As a member of the oneworld alliance, American can extend its network to attract customers and earn revenues beyond its own route system.

Beginning in 2011, we continued to deepen our cooperation with oneworld partners.

• In May 2011, oneworld carrier Qantas Airways, Australia's biggest airline, realigned its network to be closer to its oneworld partners and added Sydney–Dallas/Fort Worth direct service four times a week.
• We also strengthened relationships across the Pacific through the launch of the new joint business with fellow oneworld member Japan Airlines. Through this agreement, the airlines will share revenue and reduce costs, coordinate networks and schedules, and cooperate commercially on routes between Asia and North America.
• American expanded its codeshare relationship with Cathay Pacific in July 2011, giving the company a stronger presence in Asia.

In its continued effort to add the best carriers in emerging key regions, oneworld will add airberlin, Europe's fifth-largest airline, to its roster in 2012. Malaysia Airlines, a Skytrax 5-Star Airline in 2013 has also been invited to join oneworld. American Airlines also has codeshare, interline and frequent flyer agreements with select airlines around the world, allowing passengers to travel on routes American may not serve directly..

For more information on the oneworld alliance, please visit oneworld.com.

Over the past year, American Airlines took decisive action in moving forward with its fleet renewal efforts. In July 2011, we placed the largest aircraft order in aviation history: 460 narrowbody jets from Airbus and Boeing to be delivered in 2013 through 2022, plus 465 option positions. With $13 billion in lease financing provided by the manufacturers, the deal will not only allow us to replace our older, narrowbody fleet under favorable financial terms, but it also puts us on track to have the youngest, most fuel-efficient fleet in North America in roughly five years. Our fleet renewal initiative will reduce the average fleet age from 14.8 years today to 9.5 years by 2017.

For more information about our aircraft agreements with Boeing and Airbus, please see AMR's 2011 10-K filing, page 35.