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News - January 2008


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Revised Policy for Inactive PNR Segments January 31
AA Tops in Travel Weekly Awards Competition January 10
Improved Carry-on Bag Policy for LHR, STN and MAN UK Airports January 4
New Restrictions for Lithium Batteries January 4


 

Updated Agency Booking Fee Monitoring Policy - Inactive Segments
January 31, 2008

In an effort to reduce distribution costs and to be more consistent with industry practices, AA is revising its GDS booking policy.

In today's environment, AA is charged a fee by a GDS for each instance when an Agent books any AA segment. Inactive segments that are not removed from PNRs increase our distribution costs. Therefore, Agencies must cancel all inactive PNR segments 24 hours before a flight's departure.

Beginning with bookings made on or after March 1, 2008, AA will audit all PNR transactions to identify non-compliant practices regarding inactive segments. As policy violations are identified, AA will issue a monthly debit memo to recover the cost of unproductive bookings at USD $3.50 per segment plus a USD $50.00 administrative service fee.

Compliance with our inactive segment policy will reduce unnecessary and unproductive distribution costs. We thank you for your cooperation in adhering to our booking policies.


 

AA Named Best International Airline by Travel Weekly Readers
January 10, 2008

American Airlines has been named Best International Airline for 2007 by readers of Travel Weekly in its annual Readers Choice Awards competition.

Travel Weekly announced the award at a recent ceremony and will publish the results in its January 21 issue. About 5,000 Travel Weekly readers, which include travel agents and marketing executives, voted to select the finalists in this year's polling and those readers were then asked to vote for the top nominees in 51 categories.


 

Improved Carry-on Bag Policy for LHR, STN and MAN UK Airports
January 4, 2008

American Airlines is pleased to confirm that LHR, MAN, and STN Airports will allow originating and connecting customers to have two pieces of carry-on cabin baggage beginning Monday, January 7, 2008. These three airports will once again be aligned with AA’s carry-on policy of one cabin bag plus one personal item.

Please note that Gatwick (LGW) Airport will not be ready for the new policy on January 7. Customers departing from Gatwick, or connecting through, will still be subject to the current strict limit of only one IATA-sized cabin bag, and nothing else. Gatwick Airport is currently redeveloping the security product to improve capacity and also the physical environment and therefore is aiming to lift the one bag restriction in March 2008.

All BAA airports with the exception of Gatwick Airport will remove the cabin baggage restriction on January 7, 2008, which means that passengers departing from and transferring through Heathrow, Stansted, Southampton, Glasgow, Edinburgh, and Aberdeen airports can take one cabin bag plus one personal item through security.

The restriction on carrying hand luggage through security was imposed to ensure that cabin baggage could be screened to the highest standard. With the introduction of new x-ray technology, improved security processes and additional security staff across the BAA airports, the UK Department for Transport now believes the same high standards of security can be delivered without the need for the one bag limit.


 

Lithium Batteries -- Baggage Restrictions
January 4, 2008

As of January 1, 2008, passengers may no longer pack loose lithium batteries in checked luggage. The new Federal Aviation Administration (FAA) regulation aims to reduce the risk of lithium battery fires, as the batteries can overheat and ignite in certain conditions. The FAA has recently determined that the current aircraft cargo fire suppression system would be ineffective against such a fire should it happen in mid-flight.

Batteries are still permitted in checked luggage if they are installed in electronic devices, and in carry-on baggage if stored in plastic bags, however, there is a limit of only two extended-life spare rechargeable lithium batteries in carry-on baggage.


 





Updated January 31, 2008


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