Support Service Codes
| BLND |
Customer who is blind (also use MAAS if assistance is requested). |
| DEAF |
Customer who is deaf (also use MAAS if assistance is requested). |
| UMNR |
Usually an unaccompanied minor, but may be a young adult or an adult with a disability requesting assistance. |
| LANG |
Language/Customer speaks only. |
| MAAS |
Meet And Assist Use only when no other code applies. |
Wheelchair/Scooter Service Codes
| WCHR |
Wheelchair for distance/ Can walk up stairs |
| WCHS |
Wheelchair for distance/ Can walk to seat/ Need aisle chair for stairs |
| WCHC |
Wheelchair for distance/ Need aisle chair for stairs and to/from seat |
Wheelchair/Scooter Equipment Service Codes
| WCMP |
Customer traveling with a manual powered wheelchair |
| WCBD |
Customer traveling with a wheelchair/scooter powered by a dry cell battery |
| WCBW |
Customer traveling with a wheelchair/scooter powered by a wet cell battery |
| WCOB |
Customer requests the use of the on-board /in-flight wheelchair |