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JFK-BUD Suspension of Service - Schedule Change


Update 1100CT/26JAN12 – discontinuation JFKBUD Dec 2, 2011-April 3, 2012

Update: 1000CT/08FEB12 – discontinuation JFKBUD service startup June 14, 2012 **revision to protection 16MAR12

UPDATE: 1730CT/10FEB12 – OA Protect June 15, 2012 **revision to protection 16MAR12

City Reason AA Protection
Agency Procedure for Discontinuation of Svc - BUD
Revenue/Published and BULK/OPAQUE FARE
ENDORSEMENT BOX POLICY

JFK-BUD

JFK - BUD - Discontinuation of service effective April 04, 2012

  • Suspension of JFK BUD service December 2, 2011 - April 3, 2012

Protection Options for Revenue/Published and Bulk/Opaque Fare Tickets:
BUD December 2011 - April 3, 2012

  • Protect on AA*/BA or AA*/MA codeshare partners using same or lowest available inventory in same cabin
    • Do not book prime flights

New ticket must be annotated:

AA PROTECT BUD

This is the only annotated verbiage required on the New ticket and supersedes the required verbiage for the fare ticketed

Reissue: New ticket will have the same fare/fare basis as original ticket

Penalty: Change fee does not apply.

JFK– BUD - Discontinuation of service effective April 04, 2012- June 14, 2012

  • Suspension of JFK BUD service April - June 13, 2012
  • Suspension of BUD JFK service April 4 - June 14, 2012

BUD April 4 - June 14, 2012

U.S. to/from BUD
JFK or ORD to/from LHR on BA

  • Protect on AA*/BA codeshare partner or BA using same or lowest available inventory in the same cabin
  • If customer is using BA over the water it must be via JFK or ORD
  • Do not book World Traveler Plus

AA to/from LHR

  • Book on AA in same or lowest available inventory same cabin to JFK or

LHR to/from BUD

  • Protect on AA*/BA or BA (prime flight) in the lowest available inventory in the same cabin
  • Do not book any BA codeshare flight

Helpful suggestions

  • BA's BUD-LHR services arrive/depart LHR at T3 which will connect to AA flights without a terminal change
  • AA*/BA or BA prime services operate to/from T5

JFK– BUD Discontinuation of JFK BUD service effective June 15, 2012

  • Discontinuation of JFK BUD service effective
    June 15, 2012 – January 31, 2013

BUD effective June 15, 2012 – January 31, 2013

BA Options

  • Protect on BA prime flight same ticketed inventory
OR
  • AA or AA*/BA codeshare partner to/from BUD via LHR/LGW using lowest inventory; same cabin.
    • If BA prime same inventory is not available look for alternate flight
    • Do not book World Traveler Plus

IB Options

  • Protect on AA to/from European gateway city using same or lowest available inventory in same cabin as ticketed

or

  • Protect on IB or AA*/IB codeshare partner to/from European gateway city using same inventory in same cabin as ticketed
    • If same inventory is not available look for alternate flight
  • Protect on IB or AA*/IB codeshare partner to/from BUD using same inventory in same cabin as ticketed

SN Option

  • Protect on AA or SN to/from European gateway city using same or lowest available inventory in same cabin as ticketed

Protect on SN to/from European gateway city to/from BUD using same or lowest available inventory in same cabin as ticketed

AB Options

  • Protect using the inventory grid below
Routing Coach Class Business
Within Europe (Revenue) L, V, S, N, Q, O, P, E, W N/A
Transatlantic - Between U.S. and Germany (Revenue) L, V, S, N, Q, O, P, E D, I
  • OSI FIELD:
  • OSI: AB INVOL REROUTE DUE TO SKEDCHG/REBOOKED/XXXXXXXXXXXXX

Example: AB INVOL REROUTE DUE TO SKEDCHG/REBOOKED/BERBUD15JUN12

Award Tickets:

You must contact AAdvantage® directly for assistance:

SCHEDULE CHANGE - UNACCEPTABLE TO CUSTOMER
REFUND REQUEST

Type of Fare

Agency Procedure for Discontinuation of Svc - BUDRevenue/Published and BULK/OPAQUE FARE

OSI FIELD DOCUMENTATION

Revenue/Published Fare Tickets:

Travel agencies may refund Revenue/Published fare tickets only per the criteria:

Travel agents may refund a wholly unused non-refundable ticket(s) via the ARC/IAR REN or BSP Refund Authorization Request template for the Budapest discontinued service and there are no other AA flights servicing the market.

  • Refundable tickets will be refunded to the original form of payment (FOP).
  • Refundable tickets that have a cancellation penalty fee will be refunded to the original form of payment (FOP); cancellation penalty fee is waived.
  • Non-refundable tickets will be refunded to original form of payment (FOP), penalty fee is waived.

The Refund-Exchange document (ARC) and/or the Refund Authorization Request template (BSP) must reflect:

  • Waiver code: AAWITHDRAWAL

Note: Change fee does not apply

PNR must be documented with the following OSI message:

4OSI AA CITY WITHDRAWAL/DATE

NOTE:
Date is the original flight date.

Bulk/Opaque Fare Tickets:

Travel agencies may refund BULK /OPAQUE TICKETS ONLY per the criteria:

If a fare basis code contains NT, CB, CS, AS, ST or a published fare with a ticket designator of: CRUZ, WHLD, CONS, PDWH PCAA7 and PCAA7P by the wholesaler/consolidator that the ticket was issued by.
If the ticket is issued as BT (zero fare ticket) then these refunds are handled by the booking source.

  • Refundable tickets will be refunded to the original form of payment (FOP)
  • Refundable tickets that have a cancellation penalty fee may be refunded by the agency that issued the ticket to the original form of payment (FOP); cancellation penalty fee is waived.
  • Non-refundable bulk tickets may be refunded by the agency that issued the ticket to the original form of payment (FOP); penalty fee is waived.

The Refund-Exchange document (ARC) and/or the Refund AuthAuthorization Request template (BSP) must reflect:

Waiver Code: BULKRULE24080

Note: Change fee does not apply

PNR must be documented with the following OSI message:

4OSI BULKFARE CITY WITHDRAWAL/DATE

NOTE:
Date is the original flight date.



 




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