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DFW-MZT Seasonal Service - Schedule Change


Update 19JUN12

Update 21JUN12

City Reason AA Protection - AA (001) tickets:
Agency Procedure for Seasonal Svc - MZT
Revenue/Published and BULK/OPAQUE FARE
ENDORSEMENT BOX POLICY

DFW-MZT

DFW - MZT – Seasonal Service effective August19, 2012

  • Seasonal service; effective August 19 - November 14, 2012

 

DFW – MZT – Change of Operation Schedule effective through August 18, 2012

  • Frequency of service; DFW MZT will operate Saturdays only effective April 3 - August 18, 2012

Protection Options for Revenue/Published and Bulk/Opaque Fare Tickets:

AA Protection Option:

DFW to/from MZT

  • May select an alternate flight wholly AA/AA* (AA codeshare) maintaining same inventory, origin/destination, fare and fare basis as originally ticketed.

AM (AeroMexico) Option:

  • May book on AA to MEX using same or lowest available inventory in same cabin as ticketed
  • MEX to/from MZT
    • Book AM  in the following inventories
      • AM flights operated Aero Littoral by are included

 Original AA Inventory

Book AM Inventory

 Y

 Y

 K, N, S, Q, V

 P

New ticket must be annotated:

AA PROTECT MZT

This is the only annotated verbiage required on the New ticket and supersedes the required verbiage for the fare ticketed

Reissue: New ticket will have the same fare/fare basis as original ticket

Penalty: Change fee does not apply
   

Award Tickets:

You must contact AAdvantage® directly for assistance:

 

SCHEDULE CHANGE - UNACCEPTABLE TO CUSTOMER
REFUND REQUEST

Type of Fare

 

Agency Procedure for Seasonal Svc - MZT

Revenue/Published and BULK/OPAQUE FARE

OSI FIELD DOCUMENTATION

Revenue/Published Fare Tickets:

AA (001) tickets:

Travel agencies may refund Revenue/Published fare tickets only per the criteria:

NOTE: If the Travel Agents Revenue ticket has been EXCH by AA as an INVOL the refund request must be submitted directly to AA

Refer to the link:
Schedule Change-Rule 240/80 Online Refund

 

Travel agents may refund a wholly unused non-refundable ticket(s) via the ARC/IAR REN or BSP Refund Authorization Request template for the MZT seasonal service and there are no other AA flights servicing the market.

  • Refundable tickets will be refunded to the original form of payment (FOP).
  • Refundable tickets that have a cancellation penalty fee will be refunded to the original form of payment (FOP); cancellation penalty fee is waived.
  • Non-refundable tickets will be refunded to original form of payment (FOP), penalty fee is waived.

The Refund-Exchange document (ARC) and/or the Refund Authorization Request template (BSP) must reflect:

  • Waiver code: AASEASONAL

Note: Change fee does not apply

PNR must be documented with the following OSI message:

4OSI AA CITY SEASONAL /DATE

NOTE:
Date is the original flight date.

Bulk/Opaque Fare Tickets:
Travel agencies may refund BULK /OPAQUE TICKETS ONLY per the criteria:

NOTE: If the BULK ticket has been EXCH by AA as an INVOL the refund request must be submitted directly to AA

Refer to the link:
Schedule Change-Rule 240/80 Online Refund

 

If a fare basis code contains NT, CB, CS, AS, ST or a published fare with a ticket designator of: CRUZ, WHLD, CONS, PDWH PCAA7 and PCAA7P by the wholesaler/consolidator that the ticket was issued by.

If the ticket is issued as BT (zero fare ticket) then these refunds are handled by the booking source.

  • Refundable tickets will be refunded to the original form of payment (FOP)
  • Refundable tickets that have a cancellation penalty fee may be refunded by the agency that issued the ticket to the original form of payment (FOP); cancellation penalty fee is waived.
  • Non-refundable bulk tickets may be refunded by the agency that issued the ticket to the original form of payment (FOP); penalty fee is waived.

The Refund-Exchange document (ARC) and/or the Refund AuthAuthorization Request template (BSP) must reflect:

  • Waiver Code: BULKRULE24080
Note: Change fee does not apply

PNR must be documented with the following OSI message:

4OSI BULKFARE CITY SEASONAL/DATE

NOTE:
Date is the original flight date.


 




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