MIA-ELH |
MIA – ELH – Seasonal Service effective August 01 – November 14, 2012
- Protection is only for customer traveling on or after August 01 – November 14, 2012
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Protection Options for Revenue/Published and Bulk/Opaque Fare Tickets:
AA Protection Option:
MIA to/from ELH
- Protect on AA to/from NAS using same or lowest available inventory in same cabin as ticketed
UP (Bahamas Air) Protection Option:
MIA to/from ELH
- Protect on UP NAS to/from ELH in S inventory
- If S inventory is not available look for alternate flight
PNR must be documented with the following OSI message:
- 4OSI MIA ELH SEASONAL SERVICE PER AA/UP PROTECT AGREEMENT
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New ticket must be annotated:
AA PROTECT ELH
This is the only annotated verbiage required on the New ticket and supersedes the required verbiage for the fare ticketed
Reissue: New ticket will have the same fare/fare basis as original ticket
Penalty: Change fee does not apply
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Revenue/Published Fare Tickets:
AA (001) tickets:
Travel agencies may refund Revenue/Published fare tickets only per the criteria:
NOTE: If the Travel Agents Revenue ticket has been EXCH by AA as an INVOL the refund request must be submitted directly to AA
Refer to the link:
Schedule Change-Rule 240/80 Online Refund
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Travel agents may refund a wholly unused non-refundable ticket(s) via the ARC/IAR REN or BSP Refund Authorization Request template for the North Eluthera Bahamas seasonal service and there are no other AA flights servicing the market.
- Refundable tickets will be refunded to the original form of payment (FOP).
- Refundable tickets that have a cancellation penalty fee will be refunded to the original form of payment (FOP); cancellation penalty fee is waived.
- Non-refundable tickets will be refunded to original form of payment (FOP), penalty fee is waived.
The Refund-Exchange document (ARC) and/or the Refund Authorization Request template (BSP) must reflect:
Note: Change fee does not apply
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PNR must be documented with the following OSI message:
4OSI AA CITY SEASONAL /DATE
NOTE:
Date is the original flight date.
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Bulk/Opaque Fare Tickets:
Travel agencies may refund BULK /OPAQUE TICKETS ONLY per the criteria:
NOTE: If the BULK ticket has been EXCH by AA as an INVOL the refund request must be submitted directly to AA
Refer to the link:
Schedule Change-Rule 240/80 Online Refund
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If a fare basis code contains NT, CB, CS, AS, ST or a published fare with a ticket designator of: CRUZ, WHLD, CONS, PDWH PCAA7 and PCAA7P by the wholesaler/consolidator that the ticket was issued by.
If the ticket is issued as BT (zero fare ticket) then these refunds are handled by the booking source.
- Refundable tickets will be refunded to the original form of payment (FOP)
- Refundable tickets that have a cancellation penalty fee may be refunded by the agency that issued the ticket to the original form of payment (FOP); cancellation penalty fee is waived.
- Non-refundable bulk tickets may be refunded by the agency that issued the ticket to the original form of payment (FOP); penalty fee is waived.
The Refund-Exchange document (ARC) and/or the Refund AuthAuthorization Request template (BSP) must reflect:
- Waiver Code: BULKRULE24080
Note: Change fee does not apply |
PNR must be documented with the following OSI message:
4OSI BULKFARE CITY SEASONAL/DATE
NOTE:
Date is the original flight date.
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