JFK-BRU |
Eastbound: JFK - BRU - Discontinuation of service effective 06NOV, 2012
Westbound: BRU - JFLK - Discontinuation of service effective 07NOV12
General Information:
Customers must be holding tickets matching their new routing when approaching the counters of either BA or IB.
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Protection Options for Revenue/Published and Bulk/Opaque Fare Tickets:
BA Protection Option:
U.S.A to/from LHR
- Protect on AA using the same or lowest available inventory in the same cabin as ticketed
- Where AA space is not available or where this results in an unacceptable long connection time, may book AA*/BA or BA prime in the lowest available inventory in the same cabin as ticketed.
May not book on the following dates/routing on AA*/BA or BA prime for this protection agreement.
- ANY BA-operated LHR->JFK flight on 21-22 December / 26-30 December 2012inclusive,
- ANY BA-operated JFK->LHR flight on 26-27 December 2012 / 1-6 January 2013 inclusive
LHR to/from BRU
- Book in the lowest available inventory in the ticketed cabin on AA*/BA or BA prime
- See "USA to/from LHR" for AA connection
IB Protection Option:
U.S.A to/from MAD
- Protect on AA using the same or lowest available inventory in the same cabin as ticketed
- Where AA space is not available or where this results in an unacceptable long connection time, may book AA*/IB or IB prime in lowest available inventory in same cabin as ticketed
MAD to/from U.S.A.
- Book in the lowest available inventory in the ticketed cabin on AA*/IB or IB prime
- May not use IB*/VY (Vueing) flights to/from BRU-BCN
- See "USA to/from MAD" for AA connection
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New ticket must be annotated:
SKED CHG/ AA JFKBRU CANX
This is the only annotated verbiage required on the New ticket and supersedes the required verbiage for the fare ticketed
Reissue: New ticket will have the same fare/fare basis as original ticket
Penalty: Change fee does not apply
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Revenue/Published Fare Tickets:
AA (001) tickets:
Travel agencies may refund Revenue/Published fare tickets only per the criteria:
NOTE: If the Travel Agents Revenue ticket has been EXCH by AA as an INVOL the refund request must be submitted directly to AA
Refer to the link:
Schedule Change-Rule 240/80 Online Refund
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Travel agents may refund a wholly unused non-refundable ticket(s) via the ARC/IAR REN or BSP Refund Authorization Request template for the Brussels suspension of service and there are no other AA flights servicing the market.
- Refundable tickets will be refunded to the original form of payment (FOP).
- Refundable tickets that have a cancellation penalty fee will be refunded to the original form of payment (FOP); cancellation penalty fee is waived.
- Non-refundable tickets will be refunded to original form of payment (FOP), penalty fee is waived.
The Refund-Exchange document (ARC) and/or the Refund Authorization Request template (BSP) must reflect:
- Waiver code: AAWITHDRAWAL
Note: Change fee does not apply
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PNR must be documented with the following OSI message:
4OSI AA CITY WITHDRAWAL/DATE
NOTE:
Date is the original flight date.
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Bulk/Opaque Fare Tickets:
Travel agencies may refund BULK /OPAQUE TICKETS ONLY per the criteria:
AA (001) tickets:
NOTE: If the BULK ticket has been EXCH by AA as an INVOL the refund request must be submitted directly to AA
Refer to the link:
Schedule Change-Rule 240/80 Online Refund
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BULK /OPAQUE tickets may only be refunded by the Travel Agents that issued the ticket per the below criteria:
- Refer to BULK CODES for ticket qualification
- If the ticket is issued as BT (zero fare ticket) then these refunds are handled by the booking source.
- Refundable tickets will be refunded to the original form of payment (FOP)
- Refundable tickets that have a cancellation penalty fee may be refunded by the agency that issued the ticket to the original form of payment (FOP); cancellation penalty fee is waived.
- Non-refundable bulk tickets may be refunded by the agency that issued the ticket to the original form of payment (FOP); penalty fee is waived.
The Refund-Exchange document (ARC) and/or the Refund AuthAuthorization Request template (BSP) must reflect:
- Waiver Code: BULKRULE24080
Note: Change fee does not apply |
PNR must be documented with the following OSI message:
4OSI BULKFARE CITY SEASONAL/DATE
NOTE:
Date is the original flight date.
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