AWARDS AND RECOGNITION

Awards

2012

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American Wins Big at World Travel Awards
For the first time, the World Travel Awards named American Airlines the World's Leading Airline to North America in 2012. AA was also named North America's Leading Airline in 2012 – an honor the airline has won every year since 1994. In addition, American was the only U.S. carrier nominated in the categories of World's Leading Airline; World's Leading Airline Business Class; World's Leading Airline First Class; and World's Leading Airline Website. The World Travel Awards brand is recognized globally as the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire.

AAdvantage Program Takes Home Four Freddie Awards In the 2012 Freddie Awards competition, AAdvantage took home four awards – more than any other airline – including Airline Program of the Year; Best Elite Program; Best Promotion (earning); and Best Customer Service. Since 1988, the Freddie Awards have been widely recognized by frequent flyers and travel industry executives alike as the preeminent honor for frequent travel programs.

Top FlyerTalk Honors Go to the AAdvantage Program The 2012 FlyerTalk Awards: AAdvantage received top honors for Best Airline Rewards Program, in addition to the award for Outstanding Benefit (airline).

American Airlines Tops List of U.S. Airlines in Newsweek's 2012 Green Rankings For the third consecutive year, AMR Corporation received the best ranking among U.S. airlines and the second best performance in the transportation and logistics category. AMR made the list as one of the top companies recognized in Newsweek's annual environmental list of the 500 largest publicly traded companies in the United States.

Global Traveler Readers Crown American Airlines as Best Domestic First Class For the sixth consecutive year, the readers of Global Traveler magazine have named American "Best Domestic First Class Airline" in the magazine's GT Tested readers survey. The oneworld alliance also earned top honors as "Best Airline Alliance" for the third year in a row.

Once Again, American Offers Best Wine in North American Skies, Says Global Traveler Magazine For the third year in a row, Global Traveler magazine crowned American in the magazine's annual survey of airline wine selections in international First and Business Class and North American premium class cabins. Global Traveler's panel of wine judges awarded American with Best North American Wines on the Wing, Best North American Sparkling Wine for the Gloria Ferrer Sonoma Brut, NV and Best North American Red Wine for the 181 Merlot 2008, California.

American Recognized for Best Use of Social Media by SimpliFlying American Airlines was won the Best Use of Social Media to Drive Customer Service category in the 3rd Annual SimpliFlying Awards for Social Media Excellence. American was recognized for a sophisticated strategy and execution on the customer service front, and a focus on service and customer engagement in the social space.

Mercado Names American "Most Admired Airline"
Mercado magazine named American as "Most Admired Airline" in its annual survey of companies serving the Dominican Republic. This year, 49.5 percent of readers voted for American as the top choice - putting AA more than 22 points above the nearest competitor. This is the seventh straight year that AA has received the honor.

Embry-Riddle Recognizes AA's Nolen
Capt. Billy Nolen received special recognition for exemplary dedication to safety by the president of Embry-Riddle Aeronautical University (ERAU). "Capt. Nolen has strengthened our Universities Safety Culture by his tireless commitment to safety," said John P. Johnson, President - ERAU. "His exceptional commitment to safety is truly inspirational, and is a reflection of the dedication to safety that American Airlines is committed to."

American Way Wins North American Travel Journalists Association Awards
American Way was honored with three Gold (First Place) medals and two Silver (Second Place) medals in the prestigious North American Travel Journalists Association (NATJA) Awards. The competition, now in its 20th year, honors the "best of the best" of travel writing, photography and promotion that covers all aspects of the travel industry worldwide. American Way magazine awards include Best In-Flight Magazine, Best Local Lifestyle Feature and Best Byline Travel Column – Greater than 250,000 Circulation. Second Place wins were in the categories of Sports and Recreation and Portrait, People.

2011

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AA.com Wins World Travel Award
The prestigious World Travel Awards recently named AA.com as the World's Leading Airline Website 2011. The World Travel Awards are regarded as one of the highest achievements in the travel industry, described by the Wall Street Journal as the "travel industry's equivalent of the Oscars." In 2011, more than 210,000 travel industry professionals and consumers worldwide voted on the World Travel Awards.

AMR Recognized In Newsweek's 2011 Green Rankings
For the second year in a row, AMR Corporation received the best ranking among U.S. airlines in Newsweek's annual environmental list of the 500 largest publicly traded companies in America. American Airlines shot up the list from No. 111 to No. 49, and is the top company in the transportation and logistics category. 

American Among 'Best in Business Travel' According to the Readers of Business Traveler Magazine
Travelers and devoted readers of Business Traveler magazine say American is among the "Best in Business Travel." American has received high marks in the magazine's award series taking home the titles "Best Airline for North American Travel" and "Best Business Class to Latin / South America."

American Again Secures Perfect Mark On Human Rights Campaign's Corporate Equality Index
American was honored for the 10th consecutive year by the Human Rights Campaign (HRC) with the highest ranking possible in its 2012 Corporate Equality Index. The achievement marks American as the first and only airline to receive a top score of 100 percent since the survey's inception, a record held by only a handful of other U.S. companies and no other airlines.

Global Traveler Readers Crown American Airlines as Best Domestic First Class
American took home the top prize once again in Global Traveler magazine's GT Tested readers survey. For the fifth year in a row, the readers of Global Traveler magazine have named American "Best Domestic First Class Airline." The oneworld alliance also earned top honors as "Best Airline Alliance" for the second consecutive year.

American Ranks No. 11 on 2011 InformationWeek 500
For the second year in a row, American was ranked among the most innovative companies in the U.S. by InformationWeek, vaulting to No. 11 in this year's InformationWeek 500 ranking.

American Selected for 2011 Corporate Counsel Women of Color Inaugural Diversity Award of Excellence
The AA Legal Department received the inaugural Diversity Award of Excellence from the Corporate Counsel Women of Color (CCWC).  American was recognized with three other honorees on Oct. 6 during the CCWC's keynote luncheon.

American Named As a Top Company for Hispanics
Hispanic Business magazine named American one of the Top 60 Companies for Hispanics. This is the sixth year American has received the distinction from Hispanic Business, which uses multiple criteria to measure U.S. companies' commitment to diverse hiring, promotion, marketing, philanthropy, and supplier diversity.

American Offers Best Wine in North American Skies, Says Global Traveler Magazine
Global Traveler magazine awarded three honors to American in the magazine's annual survey of airline wine selections in international First and Business Class and North American premium class cabins. Global Traveler's panel of wine judges awarded American with Best North American Wines on the Wing, Best North American Sparkling for the Gloria Ferrer Sonoma Brut and Best North American Red Wine for the Pellegrini Family Blend.

American Receives Circle of Honor Award
American received the Circle of Honor Award from the American Institute of Diversity and Commerce (AIDC). The award is the highest level of recognition given by the AIDC.

AA Publishing Wins Multiple Magnum Opus Awards
American Airlines Publishing (AAP) was honored with five prestigious Magnum Opus Awards.  The renowned custom media awards program recognizes excellence in editorial, design and strategy for organizations using print and online publications, as well as social media, in their content marketing efforts. American Way was honored with First Place wins in three categories, while Celebrated Living took home a First Place win and an Honorable Mention.  

Brazilian Business Leaders Recognize American
The Commerce Association of the State of Bahia (FACEB, by its acronym in Portuguese), recognized American as the best international carrier. The award recognizes outstanding performance of suppliers of goods and services. Companies were selected by Bahia entrepreneurs and business leaders who participate in various commerce associations and are members of FACEB. 

American Eagle Named Best Regional Airline in North America in 2011 World Airline Awards
American Eagle was named Best Regional Airline in North America in the annual World Airline Survey by Skytrax, a London-based research organization that conducts the annual poll. The award was accepted during the annual World Airline Awards at the Paris Air Show. The World Airline Awards, voted on by airline customers, are based on results from 18.8 million questionnaires, covering more than 200 airlines worldwide.

AA Publishing Wins Two Maggie Awards
American Airlines Publishing (AAP) was honored with two prestigious awards at the 60th Annual Maggie Awards. Celebrated Living won the Maggie for Best Quarterly Consumer Magazine, one of the most coveted honors in the publishing industry. Cents magazine, for American Airlines Federal Credit Union members, won Best Cover/Consumer in the Circulation of over 50,000 Category for its fall 2010 issue.

AA Cargo Wins International Award
For the fourth year in a row, American Airlines Cargo was voted Best Air Cargo Carrier from The Americas by the readers of the London-based publication Air Cargo News.  More than 25,000 votes were cast in the 28th Cargo Airline of the Year Awards poll, where freight companies from around the world nominate their preferred carrier in six regional categories.

AA Cargo Recognized for Pursuit of Excellence in the Air Express Industry
American Airlines Cargo was recognized by the Express Delivery and Logistics Association (XLA) for successful implementation of upgrades in service, communication, technology and on-time performance. The recognition is based on a survey of members who use the services for express deliveries around the world. American was identified as the carrier with the most improvements in these categories for the second consecutive year. The award was presented at the AirCargo 2011 Conference in San Diego.

AA Cargo President Dave Brooks Receives Air Cargo Industry Award for Excellence
Dave Brooks, President of AA Cargo, was honored with the 2011 Jim Foster Award for Excellence, given by the Airforwarders Association (AfA) at its annual AirCargo 2011 Conference in San Diego. The award is presented each year to a person who has made a significant impact on the air cargo industry. Brooks has headed American Airlines Cargo since 1996.

American Receives Top 25 Diversity Council Honors
For the third consecutive year, American Airlines is a recipient of the Diversity Council Honors Award™ from the Association of Diversity Councils, which recognizes companies for outstanding achievements in demonstrating workplace diversity. American was the sole airline to be listed as having one of the nation's top 25 diversity councils.

Akyson Recognizes American for Commitment to Haiti
American received the Aksyon Corporate Award during the organization's fundraising gala in Boston. Aksyon was established to promote the richness of Haitian culture and highlight the innovation, artistry and works created by emerging Haitian artists and designers from the U.S. and Haiti. American was recognized for its continued support and contributions before and after the devastating January 2010 earthquake. The award will be sent to the AA team in Haiti in recognition of their commitment and loyalty.

American Again Named Most Admired Airline in the Dominican Republic
The readers of Mercado, a Dominican Republic business magazine, voted American the most admired airline in the country for the sixth consecutive year. 

Dawn White Recognized for Community Leadership
Dawn White, Regional Managing Director - State and Community Affairs for the Southeast, was recognized by the Greater Miami Chamber of Commerce with the Bill Colson Leadership Miami Award. Leadership Miami is an annual program that introduces young and emerging leaders to the community and its organizations while helping them develop their leadership skills. White is a graduate of the program. 

Dolara Recognized for Community Service Excellence
The Orange Bowl Committee recognized Peter Dolara, American's Senior Vice President – MCLA, with their Community Service Excellence Award.The Orange Bowl Committee is a volunteer organization that organizes the annual Orange Bowl Game and Festival, and sponsors a number of community programs in South Florida.  

Lawson-Vidal Receives President's Award
Dionne Lawson-Vidal, Purchasing Manager, MCLA, received the President's Award during the Southern Florida Minority Supplier Development Council's (SFMSDC) Annual Awards Gala. The President's Award is presented to an individual or company that is committed to supplier diversity.

AA's Vercosa Honored As Tourism Leader In Brazil
In Recife, Brazil, the State of Pernambuco, Lieutenant Governor João Lyra Neto, tourism officials and industry leaders honored Dilson Vercosa, Director of Sales and Marketing – Brazil, as Pernambuco's tourism personality for his efforts in beginning service to Recife and his commitment to developing this market in Northeastern Brazil.

Two AA Physicians Recognized for Accomplishments
AA Medical physicians Dr. Fanancy Anzalone and Dr. Andrew Prychodko were recognized in their respective fields of medicine. Dr. Anzalone is now President of the Aerospace Medical Association, an organization with diverse scientific expertise and 2600 members in 70 countries. Dr. Prychodko was appointed as a member of the Medical Quality Review Panel (MQRP) for the Workers' Compensation Division in the Texas Department of Insurance.

La Nota Economica Names AA's Giraldo as Top Industry Leader
La Nota Economica, a leading economic newspaper in Colombia, selected the top transportation industry leaders in the country, and Jose Maria Giraldo, AA's Country Director, was one of 25 selected, and one of only two airline executives.

Dolara Recipient of Miami Chamber Award
Peter Dolara, Senior Vice President - MCLA, was recognized with the Greater Miami Chamber of Commerce "Sand In My Shoes" award - the highest civic recognition in Greater Miami. The award is presented annually to an outstanding community leader who has made significant contributions to the South Florida region demonstrating involvement, love and dedication to Miami as the best place in which to live and work.

2010

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D/FW MSDC Honors American
American was been named Corporation of the Year by the Dallas/Fort Worth Minority Supplier Development Council, which champions supplier diversity.

American Receives Honors from OMSDC
The Oklahoma Minority Supplier Development Council names American as its Corporation of the Year, for its role in supporting supplier diversity.

AA Receives Dallas Black Tie Dinner Committee's Elizabeth Birch Award
American received the Elizabeth Birch Equality Award at 29th annual Black Tie Dinner, November 6, 2010. This award is given by discretion, no more than yearly, to an individual, organization or company that has made a significant contribution of national scope to the gay, lesbian, bisexual and transgender community.

AA Receives Logo's TripOutGayTravel.com TripOut Gay Travel Award for Best Airline
TripOutGayTravel.com recruited an academy of seasoned writers, editors and travel experts covering the LGBT travel market to comprise this year's list of nominations, and it is up to the site's readers and fans to determine who deserves the titles.

AA's Monte Ford Among Fortune's "Smartest People in Tech"
Fortune named American Chief Information Officer, Monte Ford, to its "50 Smartest People in Tech" list. Ford spent the past decade dismantling the airline's mainframe architecture and replacing it with modular systems. In August the company announced a partnership with Hewlett-Packard to build a new passenger service system that takes advantage of the efficiencies of cloud computing. Ford also introduced YADA (Your Assistance Delivered Anywhere), a handheld device that lets employees assist customers anywhere in the airport.

American Takes Business Traveler Magazine Honors
Readers of Business Traveler magazine have again chosen American as their preferred airline for First Class travel - the third consecutive year AA has received the award. Eight thousand randomly selected subscribers participated in Business Traveler's 2010 Best in Business Travel Survey. American was named "Best North American Airline for First Class Service."

AA Among Honored Airlines in Zagat Annual Survey
Zagat's annual travelers survey identified American as offering the best value for international service. "While fliers are slowly but surely returning to the skies, they remain focused on good values and reliable service," said Tim Zagat, CEO of Zagat Survey, in Zagat's press release.

Global Traveler Names oneworld Best Airline Alliance
oneworld was named Best Airline Alliance by Global Traveler in the leading business travel magazine's GT Tested Reader Survey 2010 Awards.

AA's Camus Named One of the Top Women Leaders in Chile
El Mercurio, Chile's leading daily newspaper, recently named Pamela Camus, Country Manager - Chile, as one of the top 100 women leaders in the country. Camus received the recognition for the ninth consecutive year.

American Takes Honors Again at World Travel Awards
American was named North America's Leading Airline once again at the World Travel Awards. Established in 1993, the World Travel Awards are committed to raising the standards of customer service and overall business performance throughout the international travel industry. More than 180,000 travel professionals voted, including travel agencies, tour and transport companies and tourism organizations in over 160 countries across the globe.

Viagem & Turismo Names American Top International Airline
Readers of Viagem & Turismo, a Brazilian travel magazine, recently voted in 25 categories for the best in the country and named American the best international carrier for the fourth consecutive year.

NGLCC Awards American "Corporation of the Year" Award
The National Gay & Lesbian Chamber of Commerce (NGLCC) presented American with its Corporation of the Year Award in Washington, D.C. American is a founding corporate member of the NGLCC and the North Texas Gay Lesbian Bisexual Transgender (GLBT) Chamber, also honored nationally as the 2010 Chamber of the Year.

American Receives "Corporation of the Year" Award
The American Indian Chamber of Commerce of Texas awarded American with the "Corporation of the Year" award. Sherri Macko, Manager - Supplier Diversity Program, was awarded "Advocate of the Year."

oneworld Again Named World's Leading Airline Alliance
oneworld was named the World's Leading Airline Alliance for the eighth year running in the World's Travel Awards. oneworld has retained the leading airline alliance title every year since this category was introduced by the World Travel Awards in 2003, cementing its position as the "most awarded" airline alliance across all the various leading industry honors programs.

Vercosa Awarded Medal of Honor in Brazil
Dilson Vercosa, Jr., Director of Sales and Marketing -Brazil, is this year's recipient of the Santos Dumont Medal of Honor. Since 1953, the State of Minas Gerais has recognized individuals who have contributed to the development of the country. The medal is named for Alberto Santos Dumont, who in 1906 was the first aviator to pilot an aircraft heavier than air in Europe.

AMR Makes Newsweek's List of "Greenest Companies"
AMR Corporation ranked number 111 in Newsweek's "Green" rankings of the top 500 U.S. companies - the highest for any U.S. passenger airline. Companies were ranked by their overall "Green Score," derived from three components: the environmental impact, green policies and a reputation survey.

AA Still Industry Leader on HRC Corporate Equality Index
American was honored again by the Human Rights Campaign (HRC) with the highest ranking possible in its 2011 Corporate Equality Index. The achievement marks the ninth year in a row American has received a top score of 100 percent, a record unmatched by any other airline.

American Ranks in Top 100 on 2010 InformationWeek 500
American ranked in the top 100 on this year's InformationWeek 500 - a list of the top technology innovators in the U.S. In addition to the company's ranking in the Top 100, American was a finalist in the Logistics & Transportation category, in recognition of its technology leadership in the aviation industry.

Sao Paulo Sales Receives Special Award
The Association of Independent Travel Agents of the State of Sao Paulo (AVIESP, by its Portuguese acronym) honored American for 20 years of exceptional service to the agency community. AVIESP presented a special award to Jose Roberto Trinca, AA Sales Manager - Sao Paulo and Southern Brazil.

Hispanic Business Honors American
Hispanic Business magazine named American one of the Top 60 Companies for Hispanics. AA achieved this recognition for its commitment to promoting solid diversity initiatives in recruitment and retention of its Board, leadership and personnel, as well as for its dedication to the Hispanic community. This year, American was ranked number 28, 10 points higher than last year — the top airline in the Top 60 Diversity Elite Directory.

Global Traveler Magazine Honors AA's Inflight Wines
Global Traveler magazine has awarded three top honors to American in this year's survey of international Business Class and North American premium class wines. Global Traveler's panel of wine judges selected American as serving the Best North American "Wines on the Wing" for its overall wine selection in North American premium class, Best North American Red Wine for the Murphy Goode Cabernet Sauvignon, and Best North American Sparkling Wine for the Gloria Ferrer Sonoma Carneros Brut.

SBCA Recognizes AMR Corporation for "Best of Business" Award
AMR Corporation has been selected for the 2009 Best of Business Award in the Transportation category by the Small Business Commerce Association (SBCA). The SBCA Best of Business Award Program recognizes the best of small businesses throughout the country. Using consumer feedback and other research, the SBCA identifies companies that we believe have demonstrated what makes small businesses a vital part of the American economy. The selection committee chooses the award winners from nominees based off information taken from monthly surveys administered by the SBCA, a review of consumer rankings, and other consumer reports.

GLAAD Awards AA Outstanding Corporate Responsibility Award
American was nominated to receive the Outstanding Corporate Responsibility Award at the 2nd Annual GLAAD Media Awards in Advertising. American has not only been an outstanding and unyielding supporter of the lesbian, gay, bisexual and transgender (LGBT) community, but a leader in the fight for full equality.

Diversity MBA Magazine Honors Two AA "Emerging Leaders"
Patricia Delgadillo, Managing Director - Strategic Alliances Americas, and Steven Moo-Young, Director - Customer Relationship Marketing, have been named to the annual Diversity MBA Magazine list of "Top 100 under 50 Diverse Executive & Emerging Leaders" for 2010. Each nominee must hold an MBA degree, have revenue-generating or operating responsibilities, and hold a position critical to product development and return on investment. Delgadillo and Moo-Young will be honored in September at a special gala event for all 100 selectees.

American Again Named Top Brand by Venezuelan Executives
American is the top international airline for the second year according to Gerente magazine, a top Venezuelan business publication. American was named the airline of choice by 59 percent of those surveyed.

National BDPA Honors American
The National BDPA, Black Data Processing Associates (www.bdpa.org), and WorkplaceDiversity.com (www.WorkplaceDiversity.com), the source for diversity talent, announced the 2010 Best Companies for Blacks in Technology Award, which included American Airlines. The companies were rated in the categories of Demographics, Diversity Programs (Training, Affinity Groups), Tenure, Promotions, Exits, Diversity Recruiting, Career Path Programs, Minority Vendor Programs, and Community Outreach and given special recognition for their IT management ranks.

American Best International Airline in Frost & Sullivan Survey
Frost & Sullivan named American the recipient of the 2010 U.S. Airline Travelers' Choice Award for the overall best international airline. The selection of the award came through in-depth interviews and primary market analysis conducted by Frost & Sullivan's industry analyst team, which surveyed U.S. airline travelers.

International Customers Again Recognize AA Cargo
For the third consecutive year, AA Cargo has been named "Best Cargo Airline from the Americas" by Air Cargo News. The annual award is determined by freight forwarders from more than 90 different countries around the world—who participate in online voting to determine winners in various geographical categories. The results are audited by the British International Freight Association (BIFA) to ensure accuracy.

VISIT FLORIDA Recognizes AA's Harrington
VISIT FLORIDA, the state's tourism promotion company, recognized Carlos "Charlie" Harrington, AA's Sales Manager – Argentina, as the distinguished tourism industry executive for 2010.

Brazil Travel News, Aviao Revue Recognize American In Brazil
Brazil Travel News, a trade magazine recently announced that American Airlines had been voted as the Best International Carrier for 2009. The selection was conducted by travel and tourism industry professionals and journalists. AA was signaled out for innovation, creativity, commercial results and continued growth. And, the readers of Aviao Revue voted AA the Best Airline for 2010.

American Takes Home NICE Customer Excellence Award
American was recognized in the 2010 NICE Customer Excellence Awards in the "Operational Effectiveness" category. The Excellence awards program celebrates and honors organizations using NICE products and services to harness and drive creative, inventive approaches to managing their operations and optimizing business performance.

American Honored by Global Finance
Global Finance named American Airlines for Best Airline-North America in it's Hotels & Airlines awards for 2010.

Arts and Business Council of Miami Honors American
The Arts and Business Council of Miami, a chapter of Americans for the Arts, elected American Airlines in Miami as a Shining Star for 2010. AA was selected for its continued and ongoing support of the cultural community. Arts and cultural organizations nominated companies throughout the region whose sustained generosity has had a significant impact on the arts for the past 25 years. The award was presented during the 2010 Serving the Arts luncheon with over 500 arts patrons, business leaders and donors present.

American a DiversityInc's Noteworthy Company
American was named as one of DiversityInc's 25 Noteworthy Companies. The companies on the list are strong in all four areas measured by the DiversityInc Top 50 survey: CEO Commitment, Human Capital, Corporate and Organizational Communications, and Supplier Diversity, and they demonstrate year-to-year progress in their diversity initiatives. American was honored for its 16 very strong employee-resource groups and good CEO commitment to diversity.

AA Cargo Gains XLA's "International Airline of the Year" Award
AA Cargo received the "International Airline of the Year" award from the Express Delivery and Logistics Association (XLA). The International Airline of the Year award is determined each year by a survey of XLA members who use the services of carriers for express deliveries around the world.

American Takes honors in Communitas Awards
Two of American's community programs won top honors in the Communitas Awards. In the Community Partnership Category, "American's Komen/Pink Ribbon Planes Take Message to the World," took honors. In the Company-Sponsored Volunteer Project Category, "AA Employees Bring Junior Achievement to Elementary School Children," was in the top spot as well. The Communitas Awards honor companies and organizations that practice strong corporate citizenship, and are changing the way they do business to benefit their employees, communities and environment.

Profiles in Diversity Journal Awards American 2010 Diversity Leader Award
In the 2010 January/February Issue, Profiles in Diversity Journal awarded American a "2010 Diversity Leader Award®" for demonstrating outstanding diversity communication practices during the past year. The Diversity Leader Award® is awarded to companies that share their success stories with the magazine's readers on a regular basis, by taking advantage of the magazine's special features, by sharing their news releases, and by offering profiles of their thought leaders.

2009

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Diversity MBA Magazine Gives AA High Rankings
Diversity MBA Magazine has singled out American Airlines for two top diversity honors. Among the magazine's "50 Out Front Companies for Diversity Leadership: Best Places For Diverse Managers to Work 2009", American ranked 17th. For outstanding results in specialty categories, Diversity MBA ranked American among the Top 10 Best Companies for Board Diversity. The magazine's evaluations this year were expanded to include companies that implement intentional strategies based on accountability, strong inclusion practices, and ongoing evaluation of retention and recruitment activities that allow and encourage managers of diverse backgrounds to excel and develop into leadership roles

AMR Diversity Advisory Council Honored
The Association of Diversity Councils has recognized AMR's leadership and dedication to diversity and inclusion at its First Annual Diversity Council awards program. AMR's diversity council ranked ninth among the Top 25 councils named for recognition. It is comprised of two members from each of AMR's 16 employee resource groups, which lead the diversity process throughout the company.

American Honored as "Corporate Business of the Year" in Miami
The Miami-Dade Chamber of Commerce named American Airlines the 2009 "Corporate Business of the Year" at its annual awards banquet. Chamber President and CEO Bill Diggs praised AA as "a corporate leader in working with minority businesses in Miami."

AA Cargo Recognized for Excellence
For the third consecutive year, AA Cargo has been recognized for excellence by the Express Delivery & Logistics Association. AA Cargo won the "silver award" in the "Best Domestic Carrier" category at the Association's annual AirCargo 2009 Conference in Las Vegas.

AA Wins "Employer of Choice" Award from Minority Corporate Counsel Association
American Airlines and Coca Cola were honored by the Minority Corporate Counsel Association with its "Employer of Choice" Award for 2009. The Association evaluates corporate law departments for their commitment to diversity, recognizing those who "celebrate diversity and move forward to create workplaces of inclusion." In accepting the award, AA Senior Vice President and General Counsel Gary Kennedy underscored the importance to American of its Diversity Advisory Council and 16 Employee Resource Groups.

Equal Opportunity Magazine Honors AA as Top 50 Employer
American was honored as one of the "Top 50 Employers" in the U.S. by readers of Equal Opportunity magazine in that publication's 16th annual survey. AA was ranked 25th on the Top 50 list and was the only airline chosen. In the survey, readers vote for companies they would most prefer to work for or that they believe are progressive in hiring practices.

American Again Named Top Airline in the Dominican Republic
Readers of  Mercado, the top business magazine in the Dominican Republic, have again selected American as the Number One and Most Admired Airline in the country. AA has served the Dominican Republic for more than 30 years.

Nicaraguan Tourism Officials Recognize American
INTUR, the Nicaraguan Tourism Institute, recently recognized American for tourism excellence. The award, "The Gueguenese," is presented by the National Chamber of Tourism and recognized AA for the second year in the area of Social Responsibility.

American Joins "Climate Leaders" Environmental Group
American is the first major passenger airline to join the Climate Leaders program of the Environmental Protection Agency. "Our decision to join the program is the latest step in our long-standing commitment to help safeguard Earth's environment," said Peggy Sterling, AA's Vice President - Safety, Security and Environment. American has committed to a 30 percent reduction in its greenhouse gas intensity ratio by 2025.

American Supports Disabilities Leadership Gala
American sponsored the American Association of People with Disabilities (AAPD) 2009 Leadership Gala in Washington D.C. "We're proud of the role we play in bringing enhanced mobility and a higher quality of life to people with challenges," said CEO Gerard Arpey. Arpey announced that American would partner with AAPD to host a contest for the best inclusion of disabled individuals in TV advertising.

AA-Miami Recognized as Corporate Business Of The Year
The Miami-Dade Chamber of Commerce named American as Corporate Business of the Year during their annual awards banquet. "We pride ourselves in being the voice of the minority business community and American Airlines is certainly a corporate leader in working with minority businesses in Miami," said Bill Diggs, President and CEO of the Chamber.

Miami World Trade Center Honors AA's Dawn White
The World Trade Center Miami celebrated International Women's Day by recognizing women of distinction in Florida who have excelled in international business. Dawn White, AA's Managing Director - State and Community Affairs, was recognized for her role in furthering Florida's strategic position as the "Business and Logistics Capital of the Americas."

Denise Lynn Appointed to Paul Quinn College Board
Denise Lynn, Vice President - Diversity and Leadership Strategies, was appointed to the Paul Quinn College Board of Trustees. Paul Quinn College is the only historically black college in the Dallas-Fort Worth area. Lynn replaces Peggy Sterling, Vice President - Safety, Security and Environmental, who served eight years on the board. Lynn oversees AA's diversity programs and talent management initiatives.

Military Group Honors AA, Boston Employees
The Ancient and Honorable Artillery Company of Massachusetts (AHAC) recognized AA and its Boston-based employees for their service to U.S. armed forces. American received a special award on March 21 during AHAC's Ancients USO Night, its annual fund-raiser benefitting the USO New England.

AA's Gutierrez Among Mexico's Top Women in Tourism
Tony Gutierrez, American's Sales and Marketing Manager for Mexico, was named as one of the top women in the tourism industry by Asesoria Turistica. A 35-year veteran of AA, Gutierrez leads the sales and marketing efforts for Mexico - AA's top international destination.

AA Top of Mind in Colombia
Colombian business magazine Dinero undertook a survey of brands that were "Top of Mind" for consumers in the country, and American was the only international carrier rated.

AA Cargo Honored as Best North American Cargo Airline
Air Cargo News has named AA Cargo "Best North American Cargo Airline" for the second consecutive year. The award is determined by online voting of freight forwarders from more than 90 different countries around the world. The British International Freight Association audited voting to ensure accuracy.

AA Voted Best International Airline in Brazil
Brazil Travel News has named American as Best International Airline in their Tourism Top Ten poll. AA was recognized for its leadership in developing the Brazilian market for the past 18 years.

OSU Honors AA Tulsa Base for Support
Oklahoma State University honored American's Maintenance & Engineering Base in Tulsa for its sponsorship of the university's annual Engineering Design Challenge. The program challenges students to demonstrate their creativity while learning about science, engineering, teamwork and the design process. OSU presented Tulsa leaders with a framed certificate and plaque to thank the base's engineering staff for their hands-on support at the Design Challenge as well as the company's sponsorship.

NTBCA's Obelisk Award Honors American
American and its employees have been recognized by North Texas Business for Culture and the Arts for its long-standing leadership, support and commitment to promoting excellence in the arts. NTBCA, a nonprofit organization that connects the business and arts communities, presented American with an Obelisk Award during its 21st annual ceremony on May 30.

American Recognized as Top U.S. Airline in Colombia
The Business/Entrepreneurship Monitor for Corporate Reputation in Colombia conducted its corporate reputation survey for a series of industries, and American was ranked as the top U.S. airline.

American Recipient of Two Silver Addy Awards
The world's largest advertising competition, from the American Advertising Federation, awarded American two Silver National ADDY Awards - one for AA's "Big Man" commercial and the other for the company's Flagship Experience Web site to promote the new Next Generation Business Class Seat. ADDY Award contestants must win not one, but three separate judging events, at local, regional and national levels. In addition, AA's "Producer" commercial was a semi-finalist for the 2009 Emmy Awards.

AA Notches "Best Airline" Award in Brazil
The Association of Travel Agents in the interior of the State of Sao Paulo voted American as the "Best Airline to North America."

VPs Susan Garcia and Lillian Dukes Honored for Leadership
Susan Garcia, American's Vice President — Real Time Analytical Systems; and Lillian Dukes, American Eagle Vice President - Technical Services; were honored at the Dallas Business Journal's Women in Business awards event, where each was named "Woman to Watch" and "Changemaker," respectively. Garcia and Dukes were in excellent company with other DFW-based women business leaders from companies such as Microsoft, BNSF Railway, Frito-Lay and Texas Instruments. Both women were featured in a special issue of The Dallas Business Journal.

Executive Travel Magazine Honors American
Executive Travel magazine recognized American as "Best Airline for Flights to Central and South America." The Leading Edge awards, selected by Executive Travel readers, recognize travel-related companies for their first-rate customer service, products and innovation. The Leading Edge awards are unique because winning companies are selected by business executives who travel frequently, averaging more than 38 airline trips annually.

LULAC Honors American
Captain Jim Palmersheim, AA's Director — Veterans Initiatives, was honored on behalf of American during the Excellence in Military Service Awards at the League of Latin American Citizens (LULAC) annual conference. Palmersheim was recognized for the company's efforts in coordinating projects that benefit the military and their families such as Snowball Express and Operation Iraqi Children.

AA Flight Attendant Crum Honored for Volunteer Work
Les Femmes du Monde named AA Flight Attendant Yvonne Crum its 2009 Woman of the Year. She was honored Oct. 9 at a dinner in Dallas that benefited the World Affairs Council of Dallas/Fort Worth and Children's Medical Center's Child Life Specialist.

American Recognized by LULAC with Presidential Award
American was recognized by the League of Latin American Citizens (LULAC),the oldest and largest Hispanic organization in the U.S., during their recent conference in San Juan. AA was recognized with the Presidential Award for its continued commitment to the Latino community. Elizabeth Massanet, sales representative in San Juan, accepted the award on behalf of the company. "American is proud to once again be recognized," Massanet said. "We are proud of our outreach to the Hispanic community, and congratulate LULAC as they celebrate their 80th anniversary for their outstanding leadership."

American Honored by Profiles in Diversity Journal
American has been recognized by Profiles in Diversity Journal for demonstrating excellence in diversity innovations. The publication recognizes corporations, organizations and institutions that have developed innovative solutions that offer measurable outcomes in the area of workforce diversity and inclusion.

American Tops in Venezuela
American was selected as the top international airline among business travelers in a survey conducted by Quantum Research on behalf of Revista Dinero, a Venezuelan business publication. AA received 47 percent of the votes as the preferred airline, with the runner-up receiving less than 11 percent.

AA Again in Latina Style's Top 50 Companies for Latinas
Once again, American was one of LATINA Style's Top 50 companies for Latinas to work for in the U.S. The magazine's annual survey serves as the most respected source of employment and career information for Hispanic women.

AA Receives Budget Travel's "Extra Mile Award"
With its continuing commitment to improve the travel experience for customers and revolutionize award travel, American has earned yet another accolade, this time from Budget Travel magazine. American will be recognized with Budget Travel's "Extra Mile Award," which will be announced Sept. 22 in the magazine's October issue. Read more in thenews release
on AA.com.

AA Top of Mind in Colombia
Revista Gerente, a top business publication in Colombia, conducted a survey of the leading companies by major industries throughout the country. In the airline sector, four airlines were identified and American was the only U.S. airline in the list.

Hispanic Business Honors American
American has been named one of the Top 60 Companies for Hispanics by Hispanic Business magazine for the fourth consecutive year. Hispanic Business uses multiple criteria to measure U.S. companies' commitment to Hispanic hiring, promotion, marketing, philanthropy and supplier diversity. AA is the only passenger airline in the Top 60 Diversity Elite Directory. Read more in the news release on AA.com.

Employees Raise $1 Million for American Cancer Society
Each of the past five years, employees have laced up their sneakers to walk or run in the American Cancer Society's Relay For Life to raise money and awareness to help the fight against cancer. Thanks to their efforts, more than $1 million was donated to the American Cancer Society.

AA Nets Top Score Again in Corporate Equality Index
American has been honored again by the Human Rights Campaign (HRC) with the highest ranking possible in its 2009 Corporate Equality Index, receiving a top score of 100 percent. This marks American's eighth consecutive year of achieving a perfect score since the inception of the CEI in 2002.

>U.S.-Mexico Chamber Honors American, Mexicana
American and Mexicana were honored with the Double Eagle awards by the U.S.–Mexico Chamber of Commerce Mid–America Chapter. AA, which began service to Mexico City 67 years ago, and Mexicana were honored for working together to promote trade, investment and joint ventures on both sides of the border.

American Receives Maya Award in Bolivia
Bolivia's annual MAYA Awards, recognizing the best companies, named American as best international airline in the country. This is the seventh year that American received the award.

American Airlines Cargo Wins DHL Award
American Airlines Cargo is the first to be chosen for an Airfreight Security Partnership Award presented by DHL Global Forwarding. The partnership program fosters closer cooperation between provider and carrier by offering transport partners a common platform that will promote the exchange of best practices.

Camus Named One of the Top Professional Women in Chile
Pamela Camus, AA's Country Director in Chile, was named by El Mercurio, the country's leading newspaper, as one of the 100 Most Influential Women in Chile. This is the eighth year that the newspaper published this list, which includes other notables like President Michelle Bachelet.

American Recipient of Working for Clean Air Award
The North Texas Clean Air Coalition awarded American one of its "Working for Clean Air" awards in the Employer of the Year Over 500 Gold category. The awards program is in its sixth year, recognizing North Texas' outstanding workplaces for clean air, sustainability, and green initiatives.

AA Again Named Best of Class in Brazil
For the third consecutive year, American was voted the Best International Carrier by readers of Viagem e Turismo, Brazil's leading travel and tourism magazine.

AA's Yu Wins Dallas Business Journal Diversity Award
Helen Yu, a Senior Attorney in AA's Legal Department, and the department's Diversity Coordinator, was selected by the Dallas Business Journal as the 2009 Corporate Counsel Champion of Diversity. Yu stated that her biggest challenge has been "being pegged as a less-than-formidable opponent in litigation because of my age, race and gender. I overcame that by being well-prepared and not doubting my abilities." Yu has been with American since 2004 and in her current position since April 2008.

American Tops in British Travel Awards
American was recently honored as "Airline of the Year" in the 2009 British Travel Awards. Maria Sebastian, Managing Director - Europe, Middle East, and Africa Sales and Marketing, accepted the award for AA. The British Travel Awards is acknowledged as the largest arbiter of public opinion on travel industry performance in the United Kingdom.

American Takes Global Traveler Honors Again
For the fourth consecutive year, American was named "Best Domestic First Class Airline" by readers of Global Traveler magazine. "By winning this award for the fourth straight year, our customers know they will experience a far better premium travel experience on American," said Lauri Curtis, AA's Vice President - Onboard Service. Read more in the news release on AA.com.

Conde Nast Gives Admirals Club Lounges Top Rating
Conde Nast magazine rated several domestic airline lounges to share with their readers. In the mix were United's Red Carpet Clubs, Delta's Crown Room Clubs, Continental's Presidents Clubs and American's Admirals Clubs - and AA's Admirals Club lounges were rated the top domestic club, receiving 3.5 stars out of four.

American Honored by Business Traveler Magazine
Business Traveler magazine has handed out its "2009 Best in Business Travel Awards," and American was named "Best North American Airline for First-Class Service" and "Best Airline for North American Travel."

AA Named As Top Employer By CAREERS & the disABLED Magazine
The readers of CAREERS & the disABLED magazine, the only national career recruitment publication for people with disabilities in the U.S, selected American as one of the top companies in the country for which they would most prefer to work, or believe provides a positive working environment for people with disabilities. In the company of other notable employers such as Hewlett-Packard, Google, Johnson & Johnson, and Apple, Inc., the magazine named American in "Top 50 Companies" list in the 2009/2010 winter edition.

Association of Diversity Councils Honors American
American achieved a 9th place ranking on the Association of Diversity Councils' list of Top 25 Company Diversity Councils for 2009. The Diversity Council Honors Award recognizes the outstanding contributions and achievements of employee Diversity Advisory Councils who actively promote diversity and inclusion in their company.

AA Receives Champion of Diversity Award from the New York Urban League
New York Urban League - American Airlines was selected to receive the Champion of Diversity Award from the New York Urban League. This award is given annually recognizing corporations for their outstanding corporate citizenry as it relates to their leadership, hiring, supplier relations and philanthropic practices.

G.I. Jobs Honors American
G.I. Jobs – named American Airlines one of the 2010 Top 100 Military-Friendly Employers.

Latin Business Magazine Names AA to Corporate Diversity Honor Roll
American Airlines was named on Latin Business magazine's Corporate Diversity Honor Roll for the second consecutive year. Latin Business is a bimonthly trade publication serving the nation's Latino business community. The Corporate Diversity Honor Roll is named by the magazine annually and top companies are featured based on criteria such as minority retention and marketing initiatives, as well as minority representation as a percentage of directors, managers, and workers.

Minority Corporate Counsel Association Honors AA Legal Department, Kennedy
Gary Kennedy and the American Airlines Corporate Legal Department were named an Employer of Choice in 2009 by the Minority Corporate Counsel Association for their work in promoting diversity and inclusion. The Employer of Choice Award is designed to spotlight industry leaders who have a commitment to and succeed at creating and maintaining an inclusive corporate legal department.

AA Named a Best Company for Blacks in Technology
Black Data Processing Association named American Airlines as one of the Best Companies for Blacks in Technology in 2009. This awards program recognizes the outstanding achievements of companies who have demonstrated a commitment to people and an understanding that Diversity has a bottom line business case value

Greater Dallas Asian American Chamber of Commerce Selected AA for Award
The Greater Dallas Asian American Chamber of Commerce has selected American Airlines as the recipient of the 2009 Corporate Diversity Award.

Women of Color Magazine Honors American
Women of Color magazine, Congress of Diversity Executives - named American as a winner of the CODY award recognizing companies for innovation, creativity, courage, and leadership in addressing diversity and inclusion. The award was be presented at the 14th annual National Women of Color STEM Awards Conference event.

Credit Union Journal Acknowledges AAFCU Best Practices
The Credit Union Journal acknowledges the American Airlines Federal Credit Union for a "Best Practice in Staff Communication" through its communication between managers and front-line employees.

DFWIMA Honors AAdvantage
The Dallas/Fort Worth Interactive Marketing Association awarded American's AAdvantage program the "Most Effective Customer Acquisition Promotion," for its AAdvantage Milestones Message Board Sweepstakes,

InsideFlyer Rated AAdvantage Tops
InsideFlyer rated American's AAdvantage program the Highest-Rated Frequent Flyer Program in the World for Award Redemption.

IdeaWorks Gives Kudos to AAdvantage
IdeaWorks rates American's AAdvantage program the "Highest-Rated Frequent Flyer Program in the World for Award Redemption," and the "Best U.S. Award Redemption Availability."

AA's O'Neil Wins Inflight Sales Award
International Sales Person of the Year is an international Duty Free Conference and Contest held in London each year, and AA Boston International Flight Attendant Deirdre O'Neil took the honors of In-flight Sales.

2008

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Venezuela's Nori Falconi Named Top Manager in Venezuala
Nori Falconi, AA's Sales Manager in Venezuela was recently named by Gerente magazine, Venezuela's top business publication as one of 2007's 100 most successful managers in the country. Falconi was recognized for developing sales, distribution channels, promotion of local web page and of the AADVANTAGE program.

Business Traveler Readers Give AA Top Honors
The thousands of readers of Business Traveler magazine said in an open-ended readership survey that American Airlines is the “Best Airline for First Class Service in North America” for 2008. AA received the award at ceremonies in Los Angeles honoring the winners of the magazine’s annual Best in Business Travel Awards competition.

American Honored in Panama
American was honored with the annual Friendship Award by the U.S.-Panama Business Council at its 14 th Annual gala in Washington, D.C. The award is presented to individual and organizations from both the public and private sectors that have made a difference in U.S.-Panama relations.

Global Traveler Names American Best In Domestic First Class
For the third consecutive year, readers of Global Traveler magazine have given top domestic First Class honors to American. The magazine surveyed more than 31,400 business and leisure travelers to determine the best business and luxury travel for 2008.

Vijay Amritraj Foundation Gives American Airlines Global Citizen Award
In recognition of American Airlines' major support for fund-raising activities by charities in India, and in appreciation for the company's long-standing corporate commitment to charitable causes, the Vijay Amritraj Foundation named American a winner of its Global Citizen Award for 2008. American received the award at a major Global Citizen function in Los Angeles. Vijay Amritraj is a highly respected Indian-American whose foundation supports and recognizes a wide range of charitable endeavors worldwide. These include tsunami recovery efforts, which also had American's support.

Brazil Magazine Names AA Best International Airline
For the second year in a row, American Airlines was selected as the Best International Airline for 2008 by Viagens e Turismo, a leading travel magazine in Brazil. Dilson Vercosa, American's Director of Sales and Marketing in Brazil, received the award on behalf of the more than 400 employees in the country.

AA.com Receives Top Tech Honor
American Airlines won the Tech Titan Award as part of the Dallas / Fort Worth Metroplex Technology Business Council’s seventh annual Tech Titan Awards program. AA received the award for AA.com in the Technology Adoption category. Tech Titans was established in 2001 by the Council to recognize the best in innovation, leadership and emerging technologies.

American Airlines Named Best North American Airline
American Airlines was named Best North American Airline for the 16th consecutive year at the 2008 Business Traveler Awards. Business Traveler magazine presents its awards based on findings of its annual survey of its readers, who represent some of the world’s most discerning, affluent, and frequent international business travelers.

American Airlines Receives Top Score for Seventh Consecutive Year on HRC Corporate Equality Index
American Airlines was honored by the Human Rights Campaign (HRC) with the highest ranking possible in its 2009 Corporate Equality Index. This achievement marks the seventh consecutive year American has received a top score of 100 percent, a record unmatched by any other airline and matched by few major U.S. corporations of any kind.

American Airlines Named North America's Leading Airline at 2008 World Travel Awards
American Airlines was named “North America’s Leading Airline” at the 2008 World Travel Awards, a travel industry award program that has been described by the Wall Street Journal as the “Oscars of the Travel Industry.” In 2007, travel professionals at the World Travel Awards selected American Airlines as offering the world’s leading Economy Class product.

American Airlines Named One of Top 60 Companies for Hispanics by Hispanic Business Magazine for Third Consecutive Year
American Airlines is one of the Top 60 Companies for Hispanics, according to Hispanic Business magazine, for its diversity initiatives and its dedication to the Hispanic community. American Airlines was ranked 32nd by Hispanic Business, which uses several variables that measure U.S. companies' commitment to Hispanic hiring, promotion, marketing, philanthropy, and supplier diversity. American was the highest ranked airline and among just two airlines in the Top 60 Diversity Elite Directory.

American Receives Award for Promoting Diversity
For the sixth consecutive year, American was honored with the LATINA Style 50 Awards. American received the award for recognizing the value of a diverse workforce. The LATINA Style Magazine report has become a prestigious analysis of corporate America's efforts for promoting diversity and providing career advancement opportunities for Hispanic women. Patricia Delgadillo, Managing Director Corporate Insurance and Risk Management, and Diana Baez, National Account Manager U.S. Hispanic Sales and Marketing, received the award on behalf of AA at a White House ceremony.

Dolara Honored for Contribution to Miami-Dade County
Miami-Dade County's economic development agency, The Beacon Council, has awarded Peter J. Dolara with the Jay Malina Award for outstanding contributions to the local community. Among those speaking in a video tribute were Armando Codina, AMR's Lead Director; Alberto Ibarguen, AMR Director; George Burgess, Miami-Dade County Manager; and CEO Gerard Arpey. "We're proud of what we have built in Miami with the support from the community's civic and business leadership," said Arpey. "It took the hard work, leadership and vision of Peter Dolara, who has never wavered in his passion for Miami or his belief in its future. I am enormously grateful for his service to our airline, and I'm very pleased and appreciative that they honored him with this prestigious award."

AA Voted Best International Airline in Brazil
Brazil's Viagen E Turismo Magazine recently named American as the best international carrier. Cabin comfort, AA's Portuguese language Web site, dependability, inflight entertainment and meal service were all considered by readers when casting their ballots. "We are indeed proud to have been selected as the best international airline," said Erli Rodrigues, AA's country director in Brazil. "This award recognizes all of the employees in Sao Paulo and Rio de Janeiro that provide quality service every day, as well as that of the crews that serve the Brazilian market with professionalism and pride. It is especially gratifying to know that travelers voted us the best."

American Airlines Cargo Wins an Award
American Airlines Cargo took first place honors in the international and domestic airline categories in the 2007 Express Delivery & Logistics Association's (XLA) Airline of the Year Awards. American was honored with the newly created International Airline of the Year Award. The awards are given exclusively to XLA members.

American Wins Cannes Honors for Television Ads
The American Airlines "Team Building" U.S. television commercial, part of the company's "We Know Why You Fly" campaign, won a Bronze Lion at the prestigious Cannes International Advertising Festival in Cannes, France. This is the world's highest advertising honor, presented at a show held each year soon after the renowned Cannes Film Festival. American was the only airline in the world to win a film Lion this year. Also, American's "New York Minute" spot, featuring James Gandolfini, was named as a finalist. Again, quite an honor, as only four other airlines' ads (TAM, Iberia, Airtran and Interjet) received finalist honors.

Hispanic Bar Association Honors AA Senior Vice President and General Counsel
The Dallas Hispanic Bar Association chose Gary Kennedy, Senior Vice President and General Counsel of American Airlines, to receive the 2008 Corporate Counsel Diversity Award. DHBA honored Kennedy for the efforts that he has made to increase the diversity of professionals within American's legal department and to implement standards for diversity that he requires outside counsel to meet.

AAdvantage, AA.com Win Marketing Awards
AAdvantage Marketing and AA.com recently won four Excellence in Interactive Marketing(EIMA) awards from the DFW Interactive Marketing Association. AA won Most Effective Online Brand Experience, Most Effective Online Marketing Strategy, Most Effective Use of Search, and Most Effective Customer Acquisition Promotion.

American Airlines Named Best Economy/Coach Class at OAG Airline Industry Awards
American Airlines announced today that it was awarded Best Economy/Coach Class at the 26 th Annual OAG Airline Industry Awards, sponsored by Boeing and held June 4 in London. The OAG Airline Industry Awards, widely regarded as the industry's most prestigious award event, celebrate the most highly admired and innovative airlines and airports. The winners are chosen by the votes of frequent business travelers from around the globe.

AA Cargo Division Receives Customer Excellence and Innovation Award
AA Cargo was honored by the Descartes Systems Group with the Customer Excellence and Innovation Award. AA was recognized for its excellence and innovation in the implementation of the Descartes System's global on-demand software-as-a-service (SaaS) logistics solutions provider.

AA's Sterling Honored
Peggy Sterling, Vice President - Safety, Security and Environmental at American Airlines, has been honored by Paul Quinn College with establishment of the American Airlines Peggy Sterling Trustee of the Year Award. The College created the ongoing award to honor Sterling's eight-year tenure on the college's board of trustees and her long-time support of the institution. Sterling has been recognized as one of the "200 Most Powerful Women in Travel" by Travel Agent Magazine and has been inducted into the New York Academy of Women Achievers. The Chicago Chapter of the National Association of Women Business Owners has honored Sterling with a Women of Achievement Award. She received an Honorary Doctorate of Humane Letters from Paul Quinn College in 2004.

DiversityInc Names AA Noteworthy Company
American Airlines was named a Noteworthy Company for Diversity in DiversityInc magazine's 2008 rankings, adding to a growing list of accolades for American's industry-leading diversity initiatives. American is the only airline among the 75 top employers on the DiversityInc lists.

American Eagle Airlines and NAS Ad Agency Win Awards
American Eagle and NAS Recruitment Communications were recently awarded "Best in Show" at the Service Industry Advertising Awards (SIAA). NAS won Best in Show for American Eagle’s newspaper recruiting ads. NAS is part of the McCann Worldgroup and is a sister agency of TM – American’s longtime advertising agency of record.

American Recipient of Paul G. Sheridan, S.J. Leadership Award
Boys Hope Girls Hope, a Chicago-based group that is committed to helping at-risk children, recently honored American Airlines with the 2008 Paul G. Sheridan, S.J. Leadership Award for providing opportunity through education by way of its generous assistance. American has been dedicated to making Chicago a better place to live and work, and its long-standing partnership with Boys Hope Girls Hope affords top-flight educational opportunities and a stable home environment that allow the scholars to succeed.

American Wins Two "Cellars In The Sky" Awards
American was honored with two Cellars in the Sky 2007 Awards by Business Traveler Magazine in association with Wine & Spirit Magazine and the International Wine Challenge for carrying the "Best Business Class Wine Cellar" (overall selection) and the "Best Business Class Fortified or Sweet Wine" (La Plaza Vieja, Medium Golden, Emilio Lustau) at the Business Travel Show in London in Feb. 2008.

American Makes HRC's Best Places to Work List
AMR Corporation was among nine Texas-based companies to appear on the 2008 list of Best Places to Work for Gay, Lesbian, Bisexual and Transgender Equality compiled by the Human Rights Campaign Foundation. To make the list, companies had to score a perfect 100 on the foundation's Corporate Equality Index, which measures policies and practices that promote equality in the workplace.

2007

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Latin Trade Names AA "Best Employer"
The December issue of Latin Trade magazine lists AA amongst the Best Employers in 2007.

American Honored for Support of The Arts in Miami
For the second consecutive year, American was recognized for its commitment to the arts at the 2007 Garza Awards in Miami. The awards program was part of an annual fundraiser by Creation Arts Center in support of the Cuban Classical Ballet of Miami. It recognized American and Lina Santiago, AA's Sales Promotion Manager for Florida and Puerto Rico. "American Airlines and Lina have been strong supporters of the development of the Ballet as well as a number of cultural institutions in South Florida," said Pedro Pablo Pena, director of the Garza Awards and the International Ballet Festival.

American Airlines Named Best International Airline by Travel Weekly in Readers Choice Awards
American was chosen from a list of five finalists that also included British Airways, Lufthansa, Singapore Airlines, and Virgin Atlantic. Travel Weekly readers voted to select the finalists in this year's polling, and its readership of travel agents, marketing executives, and travel company CEOs then voted for the nominees in 51 categories.

AFW Maintenance Base Wins Water Treatment Award
Once again the AFW water treatment plant was awarded the Pretreatment Associate Award. The award recognizes American Airlines for full compliance with local, state, and federal water quality regulations. Winning the award is no easy task as AFW treated close to 17 million gallons of water in 2006. AFW's reverse osmosis system also allows the treated water to be re-used for aircraft washing and other maintenance work saving thousands of gallons of water and thousands of dollars.

Brazil Travel Magazine Names American Top International Airline
Brazil travel magazine, Viagens e Turismo, has selected American as the Best International Airline for 2007. Dilson Vercosa, AA's Sales and Marketing Manager in Brazil, accepted the award on behalf of the more than 400 employees in the country.

Forrester Gives AA.com Top Ranking Among Airline Web Sites
AA.com has the best ticket-selling features of any airline Web site, according to a Forrester Research study that ranked Web sites of the 10 largest U.S. airlines. American recently redesigned AA.com to be more user-friendly. "All sites can sell a ticket, but beyond that, many miss the mark," Forrester travel analyst Sarah Rotman Epps said. American's new fare and schedule matrix helped AA.com receive top ranking, Epps said. American has done the best job of any airline at illustrating tradeoffs - such as ticket refundability and change fees - for various fares offered. The site also allows users to book and share itineraries before purchase, and offers callback assistance to online users who need more help.

Latitudes Voted Top Bilingual Magazine in Florida
The Florida Magazine Association recently awarded American Eagle's Latitudes the Silver Award for Best Bilingual Magazine at the 2007 Annual Charlie Awards. The competition includes 75 categories in the areas of General Excellence, Editorial Excellence, Design Excellence and Printing Excellence.

AMR Again Earns Top Score on Corporate Equality Index
American Airlines and American Eagle have been honored again by the Human Rights Campaign (HRC) with the highest ranking possible in its 2008 Corporate Equality Index (CEI). This is the sixth consecutive year that the company has received a 100 percent score, a record unmatched by any other airline. The CEI rates Fortune 500 and other major companies on key indicators of fair, equitable treatment for lesbian, gay, bisexual and transgender employees and customers. "Earning a 100 percent score is symbolic of fair-minded companies who demonstrate sensitivity and intention in policies on employment and customer service," said Denise Lynn, Vice President - Diversity and Leadership Strategies.

American Airlines Named Best Airline for Domestic First Class by Global Traveler Magazine
More than 15,800 business and leisure travelers participating in a 2007 Global Traveler magazine readership survey determined for the second consecutive year that American Airlines is the " Best Airline for Domestic First Class. " The honor is from Global Traveler’s annual GT Tested Awards program.

AA Named Best North American Airline by Business Traveler Magazine
For the 15 th consecutive year, American Airlines has been named Best North American Airline by Business Traveler magazine. The honor was presented to American at the magazine’s 2007 Business Traveler Awards ceremony in London. The awards are based on the findings of Business Traveler’s annual readers survey. Its readers represent some of the world’s most discerning, affluent and frequent international business travelers

American Selected as One of Latina Style’s Top 50
American Airlines has been selected as one of LATINA Style's Top 50 companies for Latinas to work for in the United States. The magazine's annual survey serves as the most respected source of employment and career information for Hispanic women. American and the other top companies will also be formally honored in February during LATINA Style's Awards Ceremony & Diversity Leaders Conference in Washington, D.C., and recognized at an exclusive awards reception at the White House hosted by U.S. Secretary of Labor Elaine L. Chao.

FAA Honors American Airlines, American Eagle and TAESL
The Federal Aviation Administration bestowed its highest honor, the Diamond Award for Excellence, on American Airlines, American Eagle and Texas Aero Engine Services Limited (TAESL), an affiliated engine repair facility, for excellence in training their Aviation Maintenance Technicians. At American and TAESL combined, about 7,300 AMTs, or 60 percent, qualified for some level of the award. American Eagle qualified 770 AMTs, or 80 percent. Four American Airlines AMTs qualified for individual Diamond Awards. Station-level Diamond Awards were presented to American for Dallas/Fort Worth Airport, its maintenance bases at Tulsa, Okla., Kansas City, and Alliance-Fort Worth, and for all of line maintenance.

American Airlines Wins Diversity Honors
The dedicated diversity initiatives of American Airlines have resulted in the carrier being named as one of Black Enterprise magazine's 15 Best Companies in Marketing Diversity. The prize was one of several diversity awards received by the airline in recent years. American is the only airline with dedicated sales and marketing teams for different sectors of society, including lesbian, gay, bisexual, and transgender consumers, as well as the Hispanic, African-American and Women's markets.

American Honored with Wines on the Wing Awards
American Airlines received accolades from Global Traveler in the magazine's annual "Wines on the Wing" International Business Class Airline Wine Competition. American received first place in the white wine category for J. Wegeler-Erben Riesling Spatlese Bernkasteler Doctor 2004, and second place in red wine for its Chateau Batailley Pauillac 2003. "We take great pride in selecting fine wines for our customers to enjoy inflight and are continuing our efforts to take wine offerings to another level," said Lauri Curtis, Vice President - Onboard Service.

Ebony Magazine’s Speaking of People Highlights Dave Campbell
American Eagle's Senior Vice President of Technical Operations David Campbell was featured in Ebony magazines spotlight on individuals who are moving upward and onward.

LULAC Salutes American at National Convention
The League of United Latin American Citizens (LULAC) recognized American Airlines during its annual National Convention and Exposition in Chicago. AA's participation, coordinated by Hispanic Sales and Marketing and staffed by employee volunteers of the newly-formed Latin Employee Resource group in Chicago, was the perfect opportunity to interact directly with approximately 10,000 members of the Hispanic community. AA was recognized for its sponsorship of LULAC and for hosting the most lively and entertaining booth at the exhibit. District Sales Manager Kathy Stokes accepted the award on AA's behalf.

Admirals Club Members Name Austin Club Best In Class
Asked which club they considered "Best in Class" for customer service in the second annual customer service survey, Admirals Club members gave the AA's Austin club the highest percentage of votes. The nearly 30 percent of 15,000 members who responded to the survey also provided over 3,000 examples of outstanding experiences during visits to the clubs.

Arpey Named CEO of the Year
CEO of American Airlines, Gerard Arpey, has been named CEO of the Year by DallasCEO Magazine. Arpey will be featured on the cover of the magazine's September issue. A survey was sent to about 6,000 public and private companies, and covered local and national economic issues. Arpey was recognized for his leadership in transforming American, using a Turnaround Plan that focused on streamlining operations, collaborating with employees, improving customer service and building a foundation for financial success.

U.S. Uruguay Chamber Awards "Golden Gaucho" to Dolara
Peter Dolara, Senior Vice President for MCLA, received the U.S. Uruguay Chamber of Commerce's highest award – the "Golden Gaucho" - for his achievements. "This award is not a personal achievement," Dolara said, "but rather the result of the many opportunities that American has offered me throughout the years. American is truly a company with a vision of inclusiveness and with a commitment to diversity."

AMR Honored By Anti-Defamation League
The Anti-Defamation League honored CEO Gerard Arpey and the employees of American and American Eagle in Dallas with the 2007 Henry Cohn Humanitarian Award, citing the company's efforts in promoting diversity in the workplace. Accepting the award, Arpey stated, "Building a workplace that is tolerant, and encourages every one of us to apply our unique skills and perspectives to our collective effort enhances our ability to compete, helps us to understand our customers, and enables us to attract and retain the talented employees we need. The people of American care deeply about our company, and are devoted to our mission – not just to make our company a success, but also our broader mission of helping connect the world."

U.S. Department of Commerce and SBA MED Week 2007 “Million Dollar Roundtable Award”
American Airlines Purchasing Department Commodity Managers who negotiated contracts for $1 million were honored at the Million Dollar Roundtable Breakfast in August.

Minority Business News, “Company Award Executive Leadership Award”
John MacLean, VP Purchasing, was recognized for Executive Leadership in Supply Diversity and Inclusion. The award spotlights people and organizations that demonstrate outstanding commitment to supplier diversity and inclusion.

AICCT “2007 Advocate of the Year”
Sherri Macko, Manager Supplier Diversity, was presented this award from the American Indian Chamber of Commerce of Texas.

USPAACC Southwest “Excellence Award for Outstanding Supplier Diversity Advocate”
Sherri Macko, Manager Supplier Diversity, was presented this award at the USPAACC Southwest Award Luncheon in August.

DFW Minority Business Council E-Awards “Corporation of the Year” Finalist
American Airlines was recognized as a finalist for “Corporation of the Year."

DFW Minority Business Council
American Airlines was recognized as one of the inaugural members of the “Buy Those That Buy Us” initiative which demonstrates AA’s commitment to Supplier Diversity.

Women’s Business Council Southwest “Corporate Challenge Winner”
American was honored for meeting the requirements of the 2007 Done Deals Corporate Challenge by submitting at least 10 done deals with WBEs and thereby supporting the mission of the WBCS and its 10 th Anniversary; awarded in July.

Global Finance Readers Name AA Top Airline
Based on results from its readers' travel preference survey, Global Finance magazine has named American as Best Airline for North America and Latin America.

Magazine Honors AA-Union Cooperation
Air Transport World magazine named American Airlines and the Transport Workers Union as winners of its Labor Management Relations Award. Its editors praised the company-union effort to avoid outsourcing aircraft maintenance work, maintaining American's own aircraft and securing lucrative third-party contracts. It is only the sixth time in 23 years that the magazine has presented the award.

Garton Named Among 25 Most Influential Executives
Business Travel News named Dan Garton, Executive Vice President - Marketing, among the 25 decision makers perceived as having greatest influence in the business travel industry in 2006.

American Honored by Nicaragua’s Chamber of Tourism
American Airlines recently received the "Gueguense Award for Excellence in Tourism" from Nicaragua's National Chamber of Tourism. American was recognized for its commitment to the community and its support for the development of tourism in the country.

Dominican’s Choose AA as Most Admired Airline
For the second consecutive year, American topped the list as the "Most Admired Airline" in the annual survey conducted by Mercado magazine, the leading business journal in the Dominican Republic.

AA.com receives “Airline Standard of Excellence” WebAward.

AA Cargo Wins Silver Award at Air Courier Event
For the third consecutive year the Express Delivery and Logistics Association recognized AA Cargo at their annual Airline of the Year awards ceremony. American Airlines was presented the Silver Award as a select air carrier serving the courier segment of the logistics industry. The award was based on a variety of factors including service performance, Web site, communications and technology support.

Aviation Week Announces MRO Award Winners
Aviation Week awards honoring excellence in the aviation industry were announced Tuesday evening during Aviation Week's annual MRO Conference and Exhibition in Atlanta. The event explores the future of aviation maintenance, repair and overhaul (MRO). One of the Overhaul and Maintenance awards was presented to Bob Reding, AA's Senior Vice President of Technical Operations, and John Conley, Systems Coordinator, American Airlines. American and the Transport Workers Union have worked together to transform the airline's maintenance and engineering organization from a cost center to a profit center.

AA.com Wins Communication Arts Award for www.aa.com/flagship.

Brazil Travel Agents Honor AA
The Association of Travel Agencies for the State of Sao Paulo (AVIESP) has selected American Airlines as the Best Air Carrier for North America and the Caribbean during their annual Quality in Tourism Awards.

American Named Top International Airline In Brazil
Brazil Travel News, a travel trade and consumer travel publication, recently named American Airlines the Best International Carrier in the country. "This award is significant since it recognizes American in such a competitive market.

Miami Chamber Honors Dolara
During their recent Goals Conference, the Greater Miami Chamber of Commerce honored Senior Vice President Peter Dolara as the first recipient of their Henry M. Flagler Award for Visionary Leadership.

FAA Honors Firms For Aviation Technician Training
American Airlines, American Eagle and Texas Aero Engine Services Ltd.,(TAESL) an affiliated engine repair organization, have been awarded the Federal Aviation Administration's Diamond Award for excellence in training aviation maintenance technicians.

Kansas City Mechanics Receive Prestigious Taylor Award
At American's Kansas City maintenance overhaul base, the FAA presented six AMTs with the prestigious Charles Taylor "Master Mechanic" Award, which recognizes lifetime accomplishments of senior mechanics.

AA.com Wins FWA (Favourite Web Site) Award for www.aa.com/flagship.

American Airlines Vice-President Honored
The organizers and delegates of the Caribbean Hotel & Tourism Investment Conference honored Peter Dolara, American Airlines Senior Vice-President - Miami, Caribbean and Latin America, with its 2007 Lifetime Achievement Award.

American among “15 Best Companies in Marketing Diversity”
American Airlines was named one of Black Enterprise (BE) magazine’s “15 Best Companies in Marketing Diversity.” The award was announced with the release of the publication’s July 2007 issue, which features its third annual list of the best companies for diversity.

American Recognized at Cellars In The Sky Awards
Business Traveler and Wine & Spirit Magazine names American Airlines as a winner in two categories of The Cellars in the Sky 2006 Awards: Best First Class Wine Cellar for overall selection and Wild Card Wine for its Lustau La Plaza Vieja sherry.

AA.com Named as a PR Week finalist for Technology Campaign of the Year.

AA Earns Plan Sponsor Pension Management Award
American's continued strategic approach to managing its pension investments and unwavering commitment to funding its pension plans for its 133,000 participants has earned it PLANSPONSOR magazine's "Corporate Plan Sponsor of the Year" award. The honor recognizes a plan sponsor that demonstrates leadership in providing a more secure retirement for employees.

AA, TWU, Outstanding Achievement Award
Overhaul & Maintenance Magazine awards American Airlines and the Transport Worker’s Union with Outstanding Achievement Award.

AA Honored for Father-Friendly Marketing Campaign
The National Fatherhood Initiative (NFI) honored American Airlines with its 2007 Fatherhood Award for its father-friendly marketing campaigns.

AA Awarded Best Airline by Planetout Travel Guide
For the second consecutive year, American Airlines wins accolades with its progressive-defining approach to the LGBT market byPlanetout Travel Guide.

2006

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American Indian Chamber Names AA Corporation of Year
The American Indian Chamber of Commerce of Texas presented American Airlines with its 2006 Corporation of the Year award last week. The award recognizes American's commitment to conduct business with and develop American Indian owned businesses.

AA's Uruguay Employees Honored for Community Service
Fundación Manantiales, a non-profit organization in Uruguay that helps homeless children and adolescents, recently recognized American Airlines employees for their support during the past 10 years.

FAA Diamond Awards Presented to AA, Eagle and TAESL
The Federal Aviation Administration awarded the highest level of recognition under the FAA program - to American, American Eagle and Texas Aero Engine Services Limited (TAESL), for their commitment to safety through ongoing training of Aviation Maintenance Technicians (AMTs).

AFW Earns Area Environmental Awards
For the eighth year, the City of Fort Worth Water Department presented AFW M&E Maintenance Base with the Pollution Prevention Award. The base has operated a Reverse Osmosis System, making it possible to reuse 60 percent of its industrial wastewater, for a cost savings of $1.2 million since 2002. The city also awarded the AFW M&E Base with the Pretreatment Star Award for the base's 100 percent compliance with the local, state and federal pretreatment regulations. The award serves as a testament to AA's and its employees' commitment to treat wastewater within permit limits.

U.S.Department of Commerce and SBA MED Week 2006 “Million Dollar Roundtable Award”
Six American Airlines Purchasing Department Commodity Managers who negotiated contracts for $1 million were honored at the Million Dollar Roundtable Breakfast in August.

Minority Business News, “MBN Texas Pacesetter 50 Award”
American was honored as one of the 50 leading corporations in supplier diversity in Texas for its continued support in the development of MBE opportunities at awards ceremony in December.

Minority Business News, “MCompany Award”
American Airlines was recognized for its exemplary leadership in business, mentoring and diversity. The award spotlights people and organizations that demonstrate outstanding commitment to supplier diversity and inclusion.

DFW Minority Business Council “President’s Award”
John Rau, Managing Director, Purchasing was presented this award for excellence and leadership.

Minority Business News USA – Top 100 Men Impacting Supplier Diversity
John MacLean, VP Purchasing recognized as one of the Top 100 leaders impacting Supplier Diversity.

USPAACC Southwest “Excellence Award for Outstanding Supplier Diversity Advocate”
Luis Gomez, Manager Supplier Diversity, was presented this award at the USPAACC Southwest Award Luncheon in August.

Women’s Business Council Southwest “Founder’s Celebration”
American Airlines was honored as one of the eleven 10-year Sustaining Corporate Members who have supported the council from its inception.

Hispanic Trends “Top 50 Companies for Supplier Diversity”
American recognized as one of the Top 50 large U.S. corporations that offer minority business owners the best supplier opportunities, February issue.

Hispanic Magazine “Hispanic Corporate 100”
American Airlines was recognized as one of the top 100 companies offering the most opportunities for Hispanics, February issue. The companies are selected for their recruitment efforts, diversity training, minority business initiatives, philanthropic funding that helps Hispanics and minority leader representation.

Women’s Business Council Southwest “Corporate Challenge Winner”
American was honored for meeting the requirements of the 2006 Done Deals Corporate Challenge by submitting at least 10 done deals with WBEs and thereby supporting the mission of the WBCS and its 10 th Anniversary; awarded in July.

Ranked as One of Top 3 Leaders in Supplier Diversity
American Airlines was recognized by survey of North Texas minority-women owned businesses.

Tulsa Employees Honored with Sun Leadership Award
The Tulsa Area United Way presented American Airlines and the Transport Workers Union the prestigious Sun Leadership Award. The award recognizes the employees' remarkable contribution in generating and sustaining the highest level of company-wide support. The Tulsa Aerospace Division raised $1,297,538 and of that amount, the Tulsa employees donated $530,514.

American Airlines Tops Bill in TripAdvisor Survey
Members of the self-styled "largest travel community in the world", TripAdvisor, were surveyed for their top-rated airlines, destinations, and travel trends for 2007. American Airlines topped the poll as the best-loved U.S. airline.

Arpey Honored
American Airlines CEO Gerard Arpey honored by the World Affairs Council of Dallas-Fort Worth, receiving the H. Neil Mallon Award for promoting the international focus of Dallas-Fort Worth.

Arpey Shares Leadership Award with AA Employees
The aviation management publication, Airline Business, presented American’s CEO Gerard Arpey with the Executive Leadership Award as part of the 2006 Airline Strategy Awards. The award recognizes the airline leader who has demonstrated outstanding strategic thinking and leadership over the past year and recognizes qualities such as strong team leadership, success in business transformation and restructuring, establishing a clear corporate vision and setting an innovative strategic direction. Arpey extended the credit to front line employees, who, he said, "have worked incredibly hard to save our company, and hopefully - though we still have a lot of work to do - position us for a bright future."

American Top Brand in Venezuela
Venezuela 's top business publication, Gerente, named American Airlines the top international airline in the country.

AA Among Honorees Named in Congressional Commendation
At an event honoring the National Center for Missing and Exploited Children (NCMEC), First Lady Laura Bush made a special reference to American Airlines for donating tickets through its "Miles to Move Forward" program to help 89 children reunite with their families after hurricanes Katrina and Rita. Texas Congressman, Ted Poe placed a statement into the Congressional Record that mentioned American Airlines as "angels in the sky" for the NCMEC.

Dolara Receives Juan Trippe Award
The Greater Miami Aviation Association honors American’s Senior Vice President Peter Dolara with its Juan Trippe Award, honoring Dolara's achievements and dedication to aviation in Latin American and the Caribbean.

American’s Ad in Bolivia Wins Top Award
The Advertising Society of Bolivia recognized American Airlines and the McCann-Erickson Advertising Agency with a first place "Gold" for print advertising in its 2006 Publicitas Awards.

Camus Named Among Chile's Most Influential Women
For the fifth consecutive year, Pamela Camus, AA's Country Manager in Chile, was named as one of the 100 top women business leaders in the country. She is one of only 13 women who have been named to this prestigious list since its inception.

American Numerero Uno in Uruguay
Uruguay newspaper Diario el País has selected American Airlines as the "Best Airline in the Country" for the fourth consecutive year, based on survey results from Uruguay's 250 largest companies

Travel Weekly Names AA Best Domestic Airline
For the second consecutive year, Travel Weekly named American Airlines as best U.S. domestic airline.

Latina Style Top 50 Workplaces for Latinas
LATINA Style magazine has, for the fourth consecutive year, named American the only airline among the Top 50 Best Companies for Latinas to work for in the United States. The LATINA Style annual list includes companies that provide some of the most enlightened employment policies in corporate America. Companies were evaluated based on a number of factors, including number of Latina executives, mentoring programs, and educational opportunities.

AA.com Wins Best Airline Web Site WebAward for WhyYouFly.com Web site.

AA Rated Top 10 for Diversity
American Airlines ranked among the top 10 Companies for Innovation in Diversity by Profiles in Diversity Journal.

Black Enterprise Names American One Of 40 Best Companies For Diversity
American Airlines was named one of Black Enterprise magazine’s “40 Best Companies For Diversity.” In making the selections, Black Enterprise said it evaluated diversity programs, consulted with diversity experts and corporate diversity officers, and conducted an extensive survey of more than 1,000 of the nation’s largest publicly traded companies. It also looked at more than 50 leading global companies with significant U.S. operations.

AA.com wins Best Airline Microsite in Internet Advertising Competition (IAC).

OAG Votes American The “Airline of Choice for Travelers With A Disability”
In May, American Airlines was voted the “Airline of Choice for Travelers With A Disability” by OAG’s worldwide customer base of business travelers. American received the recognition at the 2006 OAG Awards program in London.

Perfect Score on Human Rights Campaign’s Corporate Equality Index
For the fifth consecutive year, American Airlines was honored by the Human Rights Campaign (HRC) with the highest ranking possible in its Corporate Equality Index. American has received a perfect score, the only carrier to ear a 100 percent rating.

AA, Best Place to Work for LGBT
Human Rights Campaign (HRC) ranks American Airlines as one of the Best Places to Work for LGBT people.

2005

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AA Executives Named 'Most Influential'
American’s Senior Vice President-Information Services Monte Ford and Vice President-Human Resources Operations Support Debra Hunter Johnson are among the "Most Influential African-Americans in the Meetings/Tourism Industry," according to Black Meetings and Tourism magazine.

AAer Named One of Chile’s Top Women Leaders
Pamela Camus, Country Director for AA in Chile, was recently selected as one of the top 100 women leaders in Chile by El Mercurio, Chile's top daily newspaper. Women were selected for their leadership in business, academia, public service and entrepreneurship.

Ford Honored by Black Enterprise Magazine
American’s Senior Vice President-Information Technology Monte Ford was recognized last night in New York by Black Enterprise Magazine as one of the 75 Most Powerful African Americans in corporate America.

Dallas Ad League Recognizes AA Brand Ads
The Dallas Ad League last week recognized the work of the area's premier advertising campaigns. American's new brand advertising won 12 awards, more than any other. Most notable included top category awards delivered for Consumer TV Campaign, Consumer TV Single and Best of Print.

AA.com Named Leading Airline Site
AA.com has been selected by the World Travel Awards as the 2005 "World's Leading Airline Internet Site".

AA.com Wins Outstanding Web Site Award
American Airlines received an Outstanding Web Site WebAward for Achievement in Web Site Development in the 2005 WebAward Competition.

AMR Corp. Recognized by Hispanic Magazine
Hispanic Magazine recognized AMR as one of 100 companies providing the most opportunities for Hispanics. AMR was highlighted as one of the standout companies, recognized for its Diversified Supplier Program, top-ranking Hispanic executives and Hispanic Latin Employee Resource Group, as well as for the support provided to Hispanic events and organizations.

AA Cargo Recognized for Excellence
AA Cargo was recognized this week at the Air Courier Conference of America (ACCA) as winner of the Silver award in its Airline of the Year presentation. The award was based on AA Cargo's service, Web site and supporting technology, products and communications.

Perfect Score on Human Rights Campaign’s Corporate Equality Index
For the fourth year in a row, American Airlines has been honored by the Human Rights Campaign (HRC) with the highest ranking possible in its Corporate Equality Index. American received a perfect score, the only carrier airline to earn a 100 percent rating.

Latina Style Top 50 Workplaces for Latinas
For the second consecutive year, LATINA Style magazine has named American the only airline among the Top 50 Best Companies for Latinas to work for in the United States. The LATINA Style annual list includes companies that provide some of the most enlightened employment policies in corporate America. Companies were evaluated based on a number of factors, including number of Latina executives, mentoring programs, and educational opportunities.

American, Top 100
American Airlines ranked among Corporate 100 by Hispanic Magazine.

Minority Enterprise Development Organization Honors AA for Minority Supplier Support
For the second time, the Minority Enterprise Development (MED) organization awarded American Airlines with the Helping Hands Award in recognition of American’s Diversified Supplier Program.

Top 50 Diversity Employers
In its annual poll, for the second consecutive year, The Black Collegian Magazine recognizes American Airlines among the Top 50 Diversity Employers.

AA.com wins Best Airline Web Site WebAward for WhyYouFly.com.

AA.com wins Honorable Mention Webby Award for WhyYouFly.com Website.

American Airlines Voted the “Best” by Latin Trade
Latin Trade Magazine voted American Airlines the Best Airline, Best Frequent Flyer Program and Best Business Class.

American Awarded for Support of the Arts
The national organization, Business Community for the Arts (BCA TEN), awarded American Airlines as one of the Best Companies Supporting the Arts in America.

2004

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AA, Top 50 Diversity Employers
In its annual poll, The Black Collegian Magazine recognizes American Airlines among the Top 50 Diversity Employers .

Hispanic Business Magazine Honors AA Officer
Peter Dolara, SVP of Miami, Caribbean and Latin America, was recognized as one of the Most Influential Hispanics in the nation by Hispanic Business Magazine.

American Receives Gloria Lifetime Achievement Award
The International Latino Cultural Center of Chicago awarded American Airlines with the Gloria Lifetime Achievement Award for its contributions to the Latino Arts.

“Best in Class”
Latin Trade Magazine recognized American Airlines as the best airline, voted the AAdvantage® program as best in class, and chose the São Paulo Admirals Club lounge as one of the best VIP clubs in Latin America.

AA Executive Honored by Hispanic Business Magazine
Peter J. Dolara, SVP Miami, Caribbean and Latin America, was honored as a Corporate Elite Executive in Hispanic Business Magazine.

Latina Style Top 50 workplaces for Latinas
For the second consecutive year, LATINA Style magazine has named American the only airline among the Top 50 Best Companies for Latinas to work for in the United States. The LATINA Style annual list includes companies that provide some of the most enlightened employment policies in corporate America. Companies were evaluated based on a number of factors, including number of Latina executives, mentoring programs, and educational opportunities.

Top 50 Work places for Latinos
Latin Business Magazine ranks American Airlines among the Top 50 workplaces for Latinos.

Hispanic Magazine Corporate 100
American Airlines ranked among Corporate 100 by Hispanic Magazine.

American Wins Dragon Award
US Pan Pacific Chamber of Commerce presented American Airlines with its Dragon Award as champions of its Supplier Diversity Program .

“Corporation of the Year”
Oklahoma Minority Supplier Development Council awarded American Airlines, Corporation of the Year.

Business Traveler readers say AA is "Best North American Airlines"
American Airlines once again has been recognized by Business Traveler Magazine as the "Best North American Airline." This marks the twelfth consecutive year that American has been recognized by the magazine’s readers for its extraordinary customer service. For the second time, the magazine recognized oneworld as the world’s "Best Airline Alliance."

AA Honored by Executive Travel with Eight Awards
Executive Travel Magazine readers presented AA with top honors in eight categories in its "Best in Executive Travel Awards," including Best Domestic Airline; Best First Class Service for Domestic Flights; Best Economy Class for Domestic Flights; Best Airline for Flights to the Caribbean; Best Airline for Flights to Central and South America; Best Airline for Customer Service; Best Inflight Amenities and Entertainment; and Best Frequent Flyer Program (domestic).

Travel Savvy Readers Name AA Best Domestic Airline for 2004
Citing AA’s extensive network, the AAdvantage Travel Rewards Program, and the Admirals Clubs, Travel Savvy readers named AA "Best Domestic Airline" for 2004. "American Airlines is a clear favorite," Savvy Traveler editors concluded in the annual awards issue.

AA Only Airline to Earn Perfect 100% Score in HRC’s 2004 Corporate Equality Index
American Airlines has been honored again by the Human Rights Campaign (HRC) with the highest ranking possible in its 2004 Corporate Equality Index. For the third year in a row, American has received a perfect score, the only carrier airline to earn a 100 percent rating.

AA Honored for Support of Troops
American Airlines received the Fisher House Patriot Award for providing free tickets to families of wounded and injured service-members so that they could be reunited with loved ones. Fisher House is a nonprofit organization dedicated to assisting U.S. service members and their families.

Minority Enterprise Development Organization Honors AA for Minority Supplier Support
The Minority Enterprise Development (MED) organization presented AA with its Helping Hands Award. As part of American’s award-winning Diversified Supplier Program, MED noted that in 2003, nine buyers in AA’s Purchasing Department spent in excess of $1 million each with minority suppliers. MED is sponsored by the Minority Business Development Agency, the SBA, and Minority Business News.

AA Receives 2004 Airline Strategy Award from Airline Business
Airline Business Magazine honored American Airlines with its 2004 Airline Strategy Award for the de-peaking of hubs at Chicago, Dallas/Fort Worth and Miami. The hub restructuring events out the flow of flights to improve efficiency and enhance customer service with better on-time dependability and more time to make connections. Other airlines are now emulating AA’s example.

Oklahoma Magazine Readers Vote AA as "Best Airline"
In its annual "Best of the Best" poll, Oklahoma Magazine readers voted American Airline as the "Best Airline."

Latin Trade Readers Honor American (Again)
Latin Trade Magazine readers again selected American Airlines as the best airline, voted the AAdvantage ® program as best in its class, and chose the São Paulo Admirals Club lounge as one of the best VIP clubs in Latin America. The magazine, with a circulation of 400,000, conducted its annual survey among its readers who travel primarily on business to Latin America.

Hispanic Business Honors AA Officer
Hispanic Business Magazine’s January/February issue honored Peter J. Dolara, American's Senior Vice President-Miami, Caribbean and Latin America, as one of the 2004 Corporate Elite Executives. The 40-year American Airlines veteran is an important liaison with the Hispanic community on behalf of American.

AA.com Wins Standard of Excellence WebAward for American Airlines Mileage Maximizer site.

AHS "Five Star Diamond Award" for third time
For the third consecutive year, The American Academy of Hospitality Sciences bestowed upon American its prestigious Five Star Diamond Award which recognizes outstanding hospitality and delivering a premium product. This year, American’s employees were recognized for their professionalism during extraordinarily challenging times. American Airlines was again, the only U.S. carrier to win the Five Star Diamond Award.

2003

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Business Traveler Names AA Top Domestic Airlines, Honors Latin American Service
The readers of Business Traveler Magazine selected American as the top domestic airline. The 2003 Best in Business Travel awards also named American Airlines the best for domestic coach service and business class service to Mexico and Central/South America.

World Travel Awards "North America’s Leading Airline"
American Airlines was honored twice at the 10 th annual World Travel Awards, winning the trophy as " North America’s Leading Airline" for the sixth straight year and also capturing the "World’s Leading Economy Class" award. AA.com was recognized as the "World’s Leading Airline Internet Site." Winners for each category were determined by a vote of travel agents in more than 200 countries worldwide.

LATINA Style magazine "Top Employer for Latinas"
For the second consecutive year, LATINA Style Magazine has named American the only airline among the Top 50 Best Companies for Latinas to work for in the United States. The LATINA Style annual list includes companies that provide some of the most enlightened employment policies in corporate America. Companies were evaluated based on a number of factors, including number of Latina executives, mentoring programs, and educational opportunities.

AA.com Flight Check-In Wins Gold
American Airlines won Gold at the 2003 International iNova Awards competition in the Product Awareness category, for Flight Check-In at AA.com.

AA.com Wins WebAward
American Airlines received a Standard of Excellence WebAward for its entry, "A New and Improved AA.com," in the 2003 WebAward Competition. Entries were judged on design, innovation, content, technology, interactivity, navigation and ease of use.

"CBS Eye on American" Wins Telly Award
"CBS Eye on American," the in-flight entertainment feed produced exclusively for American Airlines, won the Silver Telly Award in the category of Non-broadcast Film/Video – the highest award in this prestigious national competition. The Telly Awards showcase and recognize outstanding non-network and cable productions. "Eye on American" previously won a Bronze Telly Award.

FAA Honors AA Maintenace Operations
The Federal Aviation Administration awarded its prestigious Diamond Certificate of Excellence for 2003 to nine American Airlines Maintenance stations in the carrier’s Western Division and Western Region. The FAA recognizes airlines and repair facilities for Aircraft Maintenance Technician (AMT) training completed each calendar year.

Hispanic magazine "Top 25 Minority Vendor Programs"
For the second time, Hispanic Magazine recognized AMR as having one of the Top 25 Minority Vendor Programs for Hispanics.

Perfect Score in HRC Corporate Equality Index Survey
For the second year in a row, American earned a perfect score in the Human Rights Campaign’s Corporate Equality Index, which measures how the largest U.S. companies treat their gay, lesbian, bisexual and transgender employees and consumers. American was again the only airline with a perfect score.

Dallas Black Dance Theatre Recognition
American receives the donor appreciation award for outstanding support from Dallas Black Dance Theatre. American has continued to be a long-time supporter.

U.S. Postal Service Social Awareness Award
American Airlines received the U.S. Postal Service Social Awareness Award for 2003 for USPS partners in the mailing industry that share its commitment to minority marrow donor recruitment. More than 2,200 American and American Eagle employees are registered marrow donors.

AA Publishing Wins Two "Katies"
American Airlines Publishing received two prestigious Dallas Press Club Katie Awards for excellence in journalism and mass communications throughout Texas, Louisiana, Arkansas, New Mexico and Oklahoma.

Chicago O’Hare "Fly Quiet" Recognition Award
American received the second annual Flight Quiet Recognition Award for its support of the Chicago O’Hare Noise Compatibility Commission. The award cites AA’s high utilization of the "ground run-up enclosure" and its adherence to nighttime preferential flight tracks. American Eagle received the Fly Quiet Award in 2002.

SkyTrax "Best North American Airline"
American Airlines was voted as the Best North American Airline in what was billed as the world's largest passenger survey. The survey, conducted by the airline consumer group Skytrax, received 4.4 million nominations from over 80 countries for 140 different airlines. Survey participants rated each airline in various categories such as check-in, lounges, in-flight staff, seating, cabin cleanliness and in-flight entertainment.

ASCI "Most Improved Airline"
American scored the only significant improvement of all domestic airlines in customer satisfaction for service quality and value for the first quarter 2003, according to the American Customer Satisfaction Index (ASCI). The consumer survey of service industries is conducted by the National Quality Research Center at the University Of Michigan Business School. ASCI concluded that customers of American are significantly more likely to fly American again in the future.

AHS "Five Star Diamond Award" (Again)
For the second consecutive year, The American Academy of Hospitality Sciences bestowed upon American its prestigious Five Star Diamond Award which recognizes outstanding hospitality and delivering a premium product. AA was the only U.S. carrier to win the Five Star Diamond Award.

AgentTravel "Best Airline to North America"
For the third consecutive year, American Airlines in Spain, has won the Travel Ranking Award as Best Airline to North America. AgentTravel, one of the most respected trade publications in Spain, organizes the awards and receives votes from travel agents throughout Spain. This is the 11th year for the awards and American has been honored on six occasions.

Latin Trade "Best Airline" and "Best Frequent Flyer Program"
American Airlines has been voted the best airline and the carrier with the best Frequent Flyer Program throughout Latin America by readers of Latin Trade Magazine.

Miami-Dade County "Aviation Beacon Award"
The Beacon Council, Miami-Dade County's Economic Development Agency presented the first Aviation Industry Beacon Award to American and Peter Dolara, American Airline's Senior Vice President for Miami, the Caribbean and Latin America. This award was presented in recognition of AA's tremendous impact on the local economy in areas such as job creation, business expansion, corporate citizenship and leadership.

Updated December 2012

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