AMERICAN AIRLINES, BRITISH AIRWAYS AND IBERIA JOINT BUSINESS AGREEMENT OVERVIEW

On October 1, 2010, American Airlines, British Airways and Iberia celebrated the first anniversary of their joint business. The three airlines now co-operate commercially on flights between the EU, Switzerland and Norway and the United States, Canada and Mexico.

Customers can travel more easily on all three airlines' combined route network to 400 destinations in 105 countries with 5,200 daily departures, providing more frequent and convenient schedule options than any of the three carriers could offer individually.

Customer benefits include:

• Better departure and arrival times between top UK-U.S. cities as American and BA's schedules were aligned. For example, flights to New York from London Heathrow now depart every hour, on the hour between 1 p.m. and 8 p.m.
• The ability to book a flight on joint business services and manage those bookings across any of the airlines' websites.
• Aligning of generous policies and an increased opportunity to earn and redeem and upgrade through the three airlines' frequent flyer programs.
• Creation of many corporate deals providing new or existing clients with aligned account management, coordinated pricing and joint contracts across the three airlines on trans-Atlantic routes.
• Three new joint lounges – Miami, Denver and Philadelphia.
• A sharing of cabin services such as the introduction in American Airlines First Class of a turndown service complete with quilted bed topper, pajamas and slippers and in BA's First Class the introduction of ice cream sundaes and warm nuts.
• Greater access to a wider choice of fares
• Dedicated support teams for customers transferring at five of the airlines' hubs: New York JFK, London Heathrow, Madrid, Chicago and Miami