Delayed baggage

If you can’t find your bags, see an agent before leaving the airport. We’ll give you a 13-character code to use for tracking purposes.

How long have your bags been delayed?

0 – 4 days

5+ days

On the form page, select ‘Bags’ then ‘Status of delayed bags’ from the pull-down menu so we can help find your bags quickly.

Contact us

If your need assistance, we’re here from 4 a.m. to 11 p.m. PT, 7 days a week.

American Airlines Customer Service