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Customer Service

Please contact us with any queries or issues that you may have using the details below: Please note there is a £5 service charge per ticket for telephone bookings, £25 for Round-the-World itineraries and £15 for Airport Ticket Office transactions in the UK. Voluntary changes to a ticket that does not contain any flight operated by AA may incur a service charge in addition to any change charge applicable to the fare. These charges apply to flight bookings only. * Calls cost 5p per minutes plus your phone company's access charge.