Credit and Debit Cards
You Can Now Use Your PIN With A Debit/ATM Card
In addition to debit cards with a Visa, MasterCard or Discover logo, AA.com also accepts ATM cards (also called check cards or bank cards) that require the use of a PIN.
As an enhanced security measure for our customers, you can enter your PIN on AA.com when using your debit / ATM card through the PaySecure® PIN authentication technology for online debit transactions.
This PIN-entry feature is currently available for customers with debit / ATM cards issued (and have a billing address) in the U.S., Puerto Rico, or the U.S. Virgin Islands, which are enabled for the use of PIN online. PaySecure automatically detects whether your card can be used with a PIN online, and if your financial institution participates with PaySecure, then a graphical PIN pad will appear on AA.com for you to enter your PIN.
Entering your PIN on AA.com is safe and easy, and works in the same way as when you enter your PIN at an ATM or on a PIN pad at a grocery or retail store. No pre-enrollment is needed and you will not be redirected to any other site.
Credit and debit / ATM cards are accepted on AA.com to pay for airline tickets, AAdvantage awards and more.
The following credit cards are accepted on AA.com:
- American Express
- Diners Club
- American Airlines Credit CardSM
- UATP Card (Universal Air Travel Plan)
What is PaySecure?
PaySecure is an online PIN pad that allows you to safely make purchases online using your debit / ATM card and your PIN. Acculynk, provider of the PaySecure technology, protects online transactions with a suite of software-only services backed by a patented authentication and encryption framework. Over 7000 banks and credit unions use PaySecure to provide online PIN debit to their customers.
Will AA.com store my PIN?
No. Your encrypted PIN will be validated with your bank up front and your PIN will not be stored.
How do I enter my PIN on AA.com when using my debit / ATM card?
If your debit / ATM card is issued in the U.S., Puerto Rico, or the U.S. Virgin Islands, and is enabled for the use of PIN online, a graphical PIN pad will appear on AA.com for you to enter your PIN. PaySecure automatically detects whether your card can be used with a PIN online, and if your financial institution participates with PaySecure. As you enter each digit of your PIN using a mouse or touchscreen, the secure PIN pad will scramble, keeping your PIN safe. If you mistype or forget your PIN during the first try, you will have one more chance to re-enter your PIN. The process is similar to using your PIN at an ATM or at the point of sale in groceries or retail stores. You also have the option not to enter your PIN (i.e., process the transaction as 'credit') if you choose to.
Is this process safe for consumers?
Yes. You can safely enter your PIN on AA.com. Acculynk's PaySecure technology encrypts your PIN so that it is never transmitted as your actual, numerical PIN. Your PIN is transmitted directly to the EFT network, which in turn sends it to your bank for approval. Your PIN is never stored by AA.com or Acculynk. Additionally, PaySecure requires PIN entry by mouse or touch screen; your PIN cannot be entered by typing the numbers on the keyboard. This security feature helps keep the transaction secure in case your computer is infected with viruses or malware that track keystrokes. Companies that process payments electronically (e.g. debit cards, checks, ATMs) must adhere to government-mandated guidelines.