You must have Cookies enabled to fully experience and utilize AA.com
Did you know there is a more current version of your browser? We recommend you update to a current version so you can take full advantage of the features on AA.com.
We want you to have the best experience possible. We recommend you disable Compatibility View so you can take full advantage of the features on AA.com.
Click OK to login and restart your reservation.
Click Cancel to continue with your reservation without logging in.
If you bought your ticket through Reservations or on aa.com, you can:
If you bought your ticket from a travel agent or online with Expedia, Travelocity or other website, please contact the agency or travel site for a refund.
Request a refund or check the status of your request for flight tickets and fees including:
For inflight refunds, please provide the following:
If you need to cancel your vacation package, contact American Airlines Vacations prior to travel.
800-321-2121 (U.S. and Canada)
918-669-8977 (Outside the U.S. and Canada)
7 a.m. – 10:30 p.m. (CT)
For loss or damage concerns with your shipment, contact American Airlines Cargo to file a claim.
Have questions about refunds?
If you don’t have online access, contact us via mail or fax and include:
Attention: Passenger Refunds
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034