Hoverboards not allowed
We don’t allow lithium ion battery-powered personal transportation devices, including hoverboards, balance wheels, electric smart scooters or intelligent scooters on board or as carry-on or checked baggage.
From charges to weight and size, here's everything about our checked baggage policy.
Make your journey easier and discover what to expect when packing your carry-on bag.
There are many common items that are restricted by the TSA.
Specialty and sports
From musical instruments to military baggage, here's everything you need to know.
Traveling with pets
We’re making your pet our priority. Here are some guidelines to help make your journey smoother.
Traveling with children
Taking a trip with your child or infant can be child’s play. We’ll show you how.
Luggage delivery service
Bypass baggage claim
Whether you're traveling for business or pleasure on your next trip, let us bring your bags to you.
Traveling with oneworld
Our partner airlines
From seating policy to lounge information, here’s everything you need to know about flying with our partner airlines.
Lost an item?
We can help you
If you’ve lost an item on a plane or in an American-operated area, at the airport or at a security checkpoint, visit our lost and found page and we’ll point you in the right direction.
Let us take care of you
We offer assistance at the airport, on the plane and upon arrival for a variety of needs including traveling with devices, disabilities, children and more.