Special Assistance
Allergies, Medications And Meals

Flying on US Airways?

If one or more of your flights is on US Airways, policies may vary depending on which airline operates your flight.

Visit the following US Airways pages for more information: Special meals | Medical disability

Which airline is operating my flight?


Nut Allergies

American recognizes that some passengers are allergic to peanut and other tree nuts. Although we do not serve peanuts, we do serve other nut products (such as warmed nuts) and there may be trace elements of unspecified nut ingredient, including peanut oils, in meals and snacks. Requests that we not serve any particular foods, including tree nuts, on our flights cannot be granted. We are not able to provide nut "buffer zones," nor are we able to allow passengers to pre-board to wipe down seats and tray tables. Our planes are cleaned regularly, but these cleanings are not designed to ensure the removal of nut allergens, nor are our air filtration systems designed to remove nut allergens. Additionally, other customers may choose to bring peanuts or other tree nuts on board. Therefore, we are unable to guarantee that customers will not be exposed to peanuts or other tree nuts during flight, and we strongly encourage customers to take all necessary medical precautions to prepare for the possibility of exposure.

EU Allergen

Allergen information is also available onboard flights departing EU countries.

Medications

All customers are entitled to bring one carry-on item with them into the cabin. We recommend that you pack any medications you require in a carry-on bag that will fit under the seat in front of you. You should NEVER put your medications in checked luggage. Our aircraft do not have refrigerators onboard. Also, if you use needles to inject medication, checkpoint security policy is that you must have in your possession medication requiring the use of a needle or syringe that has a professionally printed label identifying the medication or a manufacturer's name or pharmaceutical label. Visit our Carry-On Baggage page for more information.

Special Meals

American offers special meals to meet specific dietary needs at your request on select flights. Since meals are not served on all flights, check with your travel agent or the airline to be sure that a meal is offered on your flight. Many frequent flyers bring light snacks or sandwiches on board with them. This is also a good idea in the event that your flight encounters weather or other delay. For more information, visit our Special Meals page.