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Information is current as of
There are currently no travel policies in effect. Learn more about circumstances that could affect schedules, airport operations, parking by selecting the Travel Notices tab.
Venezuela has just imposed a visa requirement effective immediately. American currently serves Caracas (CCS) and Maracaibo (MAR). All U.S. citizens will be denied boarding to Venezuela if they are not in possession of a valid Venezuelan visa. There are no exceptions for a U.S. passport holder born in Venezuela. Information on visa requirements can be found on the U.S. Department of State website. Contact your nearest Venezuelan consulate or the Venezuelan Embassy in Washington, D.C. for more information on obtaining a visa.
For more information on rescheduling your flight or a refund, contact the company or agent from where you purchased your ticket or American Airlines reservations at 800-245-0999.
You can read your e-books, play games, and watch videos on your portable electronic devices from gate to gate within the U.S. There are a few things to keep in mind during taxi, takeoff and landing:
The TSA has implemented enhanced security measures at select overseas airports with direct flights to the U.S.
Travelers who plan to carry on electronic devices, including cell phones, may be required to turn them on during security screening. Devices that do not power on may not be permitted onboard the aircraft. Travelers should be sure to charge their devices and allow additional time for security screening.
For more information, visit the TSA website.
Passengers wishing to carry spare lithium batteries for devices such as laptops, cell phones, wheelchairs or assistive devices, hearing aids and cameras are required to pack them in their carry-on baggage with the terminals covered/insulated. For safety, we recommend that you remove batteries from devices in your checked bags and place them in your carry-on in separate plastic bags.
Damaged batteries will not be accepted for transport.
Batteries for automobiles, boats or aircraft will not be accepted for transport.Please see visit the Safe Travel website for tips on traveling with spare batteries.
The following locations may experience irregular operations due to circumstances described below. Please check www.aa.com/gates for updated information. Also, please check our Suggested Arrival Times page to allow enough time to arrive at the airport before your departure.
Buenos Aires, Argentina (EZE) Reciprocity / Entrance Fee - If you're a U.S., Canadian or Australian citizen and plan to travel to Argentina, you are required to provide proof of payment of the Argentina Reciprocity Fee upon check in. This includes American Airlines operated flights as well as other airline operated flights, such as LAN flights to Argentina.
Documentation is either in the form of a printed receipt containing a code or in the form of a bar code sticker in your passport. These codes indicate date of payment and date of expiration. American will deny boarding to any customer who cannot present proper documentation. A customer without proper documentation may be denied entry by Argentina Immigration officials and deported.
Fee does NOT have to be paid if either condition has been met:
To pay by credit card, please visit http://www.migraciones.gov.ar/accesible/templates/reciprocidad/reciprocidad.htm.
Argentina Reciprocity Fees:
To better ensure an on-time departure, our goal is to close the jetbridge door 10 minutes prior to departure time. This allows all customers to board and stow their belongings.
Check your ticket before you travel on a connecting flight, as you may be connecting on a flight operated by one of our oneworld® or codeshare partners. To find out, look for the words "operated by…" on your ticket. Learn more about codeshare flights.
Strollers that are large, non-collapsible or over 20 lbs. must be checked at the ticket counter. Learn more about traveling with infants or children.
Customers with pets traveling as checked baggage are required to present a valid health certificate. Learn more about traveling with pets.
As a result of the Transportation Security Administration mandate, all passengers are required to have Secure Flight Passenger Data in their reservation at least 72 hours prior to departure in order to travel. Learn more about Secure Flight Passenger Data.