Travel Alerts

Information is current as of

Dusseldorf International, Germany (DUS) Travel Policy

Due to the situation in Dusseldorf International, Germany (DUS), American Airlines and British Airways offer the following flexibility options to ticketed customers whose travel may be impacted by this event. Customers ticketed to travel on BA flights, AA*/BA, US*/BA, US*/BA flights departing from the airports listed below may change flights as shown below.

If you are traveling from:

  • Dusseldorf International, Germany (DUS)

On the following dates: January 29, 2015
And your ticket was issued no later than: January 28, 2015
You may travel: January 28, 2015 - January 30, 2015

Option 1: New travel dates. You may rebook onto an alternative BA operated flight Dusseldorf International, Germany (DUS)-London Heathrow, United Kingdom (LHR) or Dusseldorf International, Germany (DUS)-London City, England (LCY)

Option 2: New departure station (no date change permitted). You may rebook on to the following routings (January 29 only): Hanover, Germany (HAJ)-London Heathrow, United Kingdom (LHR), FRA-London Heathrow, United Kingdom (LHR)/London City, England (LCY), Brussels, Belgium (BRU)-London Heathrow, United Kingdom (LHR)

Please note: Travel to alternative departure station is at the customer's own expense

Original inventory required? No
Origin/Destination/Stopover Changes allowed? No

The ticket reissue charge will be waived for one ticket change.

To change travel dates, contact our Reservations personnel at 1-800-433-7300 within the United States or Canada. If you are calling from outside the United States or Canada, please check our Worldwide Reservations Numbers page.

Northeast U.S. Travel Policy

Due to weather in the Northeast U.S., American Airlines offers the following flexibility options to ticketed customers whose travel may be impacted by this event.

If you are traveling to/through/from:

  • Albany, NY (ALB)
  • Allentown / Bethlehem, PA (ABE)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • Islip / Long Island/Macarthur, NY (ISP)
  • Manchester, NH (MHT)
  • New Haven, CT (HVN)
  • New York Kennedy, NY (JFK)
  • New York LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Scranton / Wilkes Barre, PA (AVP)
  • State College University Park, PA (SCE)
  • Stewart / Newburgh, NY (SWF)
  • Washington Dulles, VA (IAD)
  • Washington Reagan Nat'l, DC (DCA)
  • Westchester County / White Plains, NY (HPN)
  • Williamsport, PA (IPT)

On the following dates: January 26, 2015 - January 28, 2015
And your ticket was issued no later than: January 26, 2015
You may travel: January 26, 2015 - February 1, 2015
Original inventory required? No
Origin/Destination/Stopover Changes allowed? No

The ticket reissue charge will be waived for one ticket change.

To change travel dates, contact our Reservations personnel at 1-800-433-7300 within the United States or Canada. If you are calling from outside the United States or Canada, please check our Worldwide Reservations Numbers page.


Important Travel Information

To better ensure an on-time departure, our goal is to close the jetbridge door 10 minutes prior to departure time. This allows all customers to board and stow their belongings.

Check your ticket before you travel on a connecting flight, as you may be connecting on a flight operated by one of our oneworld® or codeshare partners. To find out, look for the words "operated by…" on your ticket. Learn more about codeshare flights.

Strollers that are large, non-collapsible or over 20 lbs. must be checked at the ticket counter. Learn more about traveling with infants or children.

Customers with pets traveling as checked baggage are required to present a valid health certificate. Learn more about traveling with pets.

As a result of the Transportation Security Administration mandate, all passengers are required to have Secure Flight Passenger Data in their reservation at least 72 hours prior to departure in order to travel. Learn more about Secure Flight Passenger Data.