CONNECT. Quick. Easy.
Convenient.
Now, American Airlines' customers can be even more efficient. We've designed
a variety of tools to enhance the travel
experience from online to in the air,
and they can all be accessed online
– all on AA.com.
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As an AAdvantage® member, the new AA.com
Notification Center* enables you to set preferences just one time to
automatically receive flight status notifications for all your flights.
We're also making it easier for our customers to connect
with friends and family when you fly whether
its an email, a voicemail, or a mobile text.
You can save up to 10 contacts in your AAdvantage
profile, and we can proactively notify up
to three of your contacts.
Login to your account to visit the Notification
Center, or view the demo to see how it works!
Plus, you can still create
a one-time notification for any American Airlines* flight, even if you're not a passenger on that particular flight.*
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Simply select which feature you want to access
and we'll take it from there!
* For access to the new AA.com® Notification
Center, the user must have an AAdvantage® member
and be travelling on the requested flight
to receive notifications. To actually receive
notifications via the Notification Center,
the user must also include his or her AAdvantage
number in their American Airlines reservation.
This feature is for flights marketed and
operated by American Airlines, American
Eagle or American Connection. For Voice notification
only, the recipient must have a country
calling code of +1 (U.S., Canada, Puerto
Rico or U.S. Virgin Islands). Text messages
are sent to the mobile device's email address
and not via SMS (i.e. 2145551212@txt.att.net).
Flight notifications can be sent as early
as 30 minutes to 4 hours in advance of the
flight; however, notifications can be created
as early as 331 days from the current date
to the flight date. Be sure to check airport
monitors for last minute gate changes.
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The Notification Center sends messages to you based on the information stored in the
Contact Information and Password tab in My Account. Make sure that your “Cell”, “Email”, and “Text” contact information all have the corresponding phone number, email address, and mobile service provider information.
For example, once you update
your “Text” information
(i.e. 2145551212@txt.att.net) under My Contact Information, you’ll then see the option to receive notifications via text message when updating your profile in the Notification Center. All you have to do is click Create Preferences in the Notification Center, and select “My Text”.
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