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Please also see these other travel tips pages:
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American and American Eagle want every customer to enjoy flying as much as we do, and hope the following information will help you plan your trip. More information can be found within our Accessibility and Assistance for Customers with Disabilities and Personal Health pages.
Customers Needing Oxygen
Passengers who need therapeutic oxygen to be provided inflight may request this service during the reservations process on AA.com. A 48-hour notice is required, and a Special Assistance Coordinator will confirm the availability of this request. A $100 charge is required per flight segment.
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Customer-provided Portable Oxygen Concentrators (POCs) may also be used, subject to certain guidelines. More information for customers needing oxygen can be found on our Special Assistance - Planning Ahead page.
Wheelchair Assistance
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Passengers who need mobility assistance may request one of the following services during the reservations process on AA.com:
- Passenger can walk but requires wheelchair for distance to/from gate (see agent for wheelchair)
- Passenger can walk but needs assistance up/down stairs. A Special Assistance Coordinator will contact the passenger to make arrangements.
- Passenger cannot walk and needs assistance to seat on plane. A Special Assistance Coordinator will contact the passenger to make arrangements.
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Peanut Allergies
American recognizes that some passengers are allergic to peanuts. Although we do not serve peanuts, we do serve other nut products and there may be trace elements of unspecified peanut ingredients, including peanut oils, in meal and snacks. We make no provisions to be peanut-free. Additionally, other customers may bring peanuts on board. Therefore, we cannot guarantee customers will not be exposed to peanuts during flight and strongly encourage customers to take all necessary medical precautions to prepare for the possibility of exposure.
Deep Vein Thrombosis (DVT)
DVT is a serious condition involving blood clots in the legs. American encourages all passengers to consult with their doctors about DVT and other personal health issues prior to travel. To try to reduce the risk of DVT, many passengers may be advised by their doctors to take the following measures in flight:
- Wear compression stockings
- Wear loose-fitting clothing
- Avoid crossing the legs at the ankles or knees
- Drink adequate non-diuretic fluids (water, juice and milk)
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- Regularly change leg position, and periodically move and stretch legs and feet while seated (e.g., by rotating the ankles and flexing and stretching the calf and thigh muscles)
- When a visit to the lavatory is necessary, stretch the legs while walking to the lavatory and back to your seat
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Learn more about DVT on our Personal Health page.
Return to main Travel Tips page.
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