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AA.com Web Services
Contact for Web site booking, password assistance, navigation, technical support, Web site comments and questions, Lowest Fare Guarantee
Contact AA Logo
AAdvantage
Award Travel - Contact for booking award travel, checking upgrade availability or the status of an upgrade request, award reinstatements

Customer Service - Contact for questions about earning and using miles, promotion registration, Elite status and benefits, questions about miles that have not been credited to your account (Allow 5 days after completion of travel for AA flights and approximately 60 days for all other participants)

AAdvantage Dining by Rewards Network - Contact for questions about earning AAdvantage miles by dining at thousands of participating restaurants

AAdvantage Miles For Kids In Need® - Contact for donating AAdvantage Miles for Kids in Need


Reward with Miles - Contact for using miles as rewards and incentives for employees or customers
AAdvantage - A World Of Choices
AAirpass®
Contact for prepaid air travel
AAirpass
Admirals Club®
Contact for questions or comments regarding our airport Admirals Club lounges
Admirals Club
American Airlines Publishing
American Way® - Contact for questions or comments to the staff of American Way magazine

Celebrated Living® - Contact for questions or comments to the staff of Celebrated Living magazine

Nexos® - Contact for questions or comments to the editorial, sales or marketing staff of Nexos magazine
 
AmericanAirlines Credit CardSM
Contact for account balance and payment information, reporting a lost or stolen card, expedited payment service
AmericanAirlines Incentive TrAAvel® Products
Contact for Incentive Flight Certificates and Gift Cards as rewards for employees or customers
Incentive Travel
AmericanAirlines UATP Program
Contact for questions concerning managing your corporate travel expenses
Business ExtrAA® Program
Contact for questions or comments regarding the Business ExtrAA program
Business ExtrAA
C.R. Smith Museum
Contact for commercial aviation museum exhibits, tours and membership
C.R. Smith Museum
Cargo & Priority Parcel Service
Contact for detailed shipping instructions, booking shipments
Cargo And Priority Parcel Service
Customer Relations
Contact for past travel experience, praise or compliments, concerns or complaints, suggestions and comments
 
Disability Assistance
Contact for disability-related service issues
 
Baggage Customer Service
Contact for delayed baggage
 
Duty Free
Contact for questions or concerns about your inflight purchase
 
Group & Meeting TravelSM
Contact for associations and group travel, incentive and wedding event travel
Group And Meeting Travel
Human Resources
Contact for employment opportunities at American Airlines and American Eagle
 
Lost And Found
Contact for questions regarding items left on American Airlines aircraft or in the airport terminal
 
Refunds
American Airlines Issued Tickets - Contact for ticket refund requests
Refunds
American Airlines Vacations Tour Package - Contact for vacation package refunds
Cargo - Contact for refunds for Cargo or Priority Parcel Service shipments
AA Cargo
Reservations  
Flight Bookings - Contact for assistance with current and future travel issues

Hotel/Car Bookings - Contact for questions regarding car or hotel bookings
 
Trip Insurance
Trip Insurance - Contact for purchasing insurance, questions regarding Allianz Global Assistance insurance benefits, coverage and assistance, changes or cancel an existing policy, filing a claim or claim status, purchase confirmations

Delay/Cancellation Verification - Contact for delayed or cancellation verification for Trip Insurance
Trip Insurance
Vacations
Contact for booking vacation packages including air, hotel and car rental, purchase special items such as theater tickets, airport transfers and more
AAVacations