Flagship Check-In

Flagship Check-In

Enjoy an exclusive, personalized check-in experience

Flagship® Check-In is an exclusive service offering you a private check-in experience, including:

Who can benefit

You can enjoy Flagship Check-In at participating airports if you're:

In addition, you may also use this service at London Heathrow (LHR) if you’re:

This service is offered as Premium® Check-In at London Heathrow. Simply look for dedicated signage at Terminal 3.

*Eligible oneworld airlines include, British Airways, Cathay Pacific, Finnair, Japan Airlines and Qantas. These airlines offer international First Class service, which is defined as First Class service onboard a three-class (i.e., First, Business and Main Cabin) or four-class (i.e., First, Business, Premium Economy and Main Cabin) aircraft.

Find Flagship Check-In

Airport Location Hours
Chicago O'Hare (ORD) Near the First Class check-in at Checkpoint 8 on the upper level of Terminal 3 4 a.m. – 9:30 p.m.
London Heathrow (LHR) Adjacent to the main check-in area at Terminal 3, look for Premium Check-In signage 5:30 a.m.- 4 p.m.
Los Angeles (LAX) Curbside entrance, exclusive to Flagship check-in customers, in Terminal 4 4 a.m. – 1 a.m.
Miami (MIA) Concourse D of the North Terminal, look for designated signage 4 a.m. – 11 p.m.
New York Kennedy (JFK) Departure level closest to the AirTrain access, look for signage right outside the entrance 4 a.m. – 11 p.m.

Additional amenities

If you’re flying First Class on a three-class transcontinental flight or three-class international flight, you can also visit our Admirals Club and Flagship Lounges to relax or stay productive before your flight.