Enjoy an exclusive, personalized check-in experience
Let our Flagship® Check-In service help you start your journey on the right foot. This exclusive service offers customers a private check-in experience, including:
- Customer service representatives who can personally assist with your individual
travel requirements - from check-in and baggage check to seat or itinerary changes as well as dedicated self-service kiosks
- An expedited security line, offering you premium access through security checkpoints
Who Can Benefit
You may benefit from our exclusive Flagship Check-In service at participating airports if you are:
*Eligible oneworld carriers include, British Airways, Cathay Pacific, Finnair, Japan Airlines and Qantas. These carriers offer an international First Class service, which is defined as First Class service onboard a three-class (i.e., First, Business and Main Cabin) or four-class (i.e., First, Business, Premium Economy and Main Cabin) aircraft.
- A ConciergeKeySM member
- A Five Star ServiceSM customer
- Traveling First Class onboard an American three-class transcontinental flight
- Traveling First Class onboard an international American or select oneworld® alliance carrier* anywhere in your outbound itinerary
Helping You on Your Way
Travelers flying First Class on a three-class transcontinental flight or three-class international flight can also visit our Admirals Club® lounges and Flagship® Lounges to unwind or stay productive before your flight.
Modernizing Your Travel Experience
We're bringing you modern new planes, an expanded suite of mobile and entertainment options, and a smooth airport experience - all to help you Fly Better.
Modernizing your travel experience to help you fly better
Other Convenient Flight Check-In Options