Self-Service Check-In

Flying on US Airways?

If your first flight is operated by US Airways, be sure to check in with them at usairways.com

Which airline is operating my flight?


Accessing Self-Service Check-In

E-ticket holders can access Self-Service Check-In for U.S. and select international* locations:

  • For faster service, swipe your AAdvantage Executive Platinum®, AAdvantage Platinum® or AAdvantage Gold® card
  • Admirals Club® or AAirpass® cards with magnetic strips may be used with our convenient Self-Service machines
  • For identification purposes, you may also swipe a major credit card or you can locate your reservation with your six-character locator and your name. Please note, the name on the card must match the name in the reservation

*Check the listings below for airports and locations that provide this service.

Easy Instructions

Follow the easy on-screen instructions to:

  • Choose English, French, Japanese or Spanish language options
  • Check in for up to four (4) flight segments
  • Select or change your seat
  • Print or reprint your boarding pass
  • Check your bags (at ticket counter locations only)
  • Use the check your bags only option if you already checked in on AA.com
  • Add your AAdvantage number
  • Stand by for an earlier or later same-day flight for eligible passengers
  • AAdvantage members may request an upgrade.
  • Request a duplicate receipt

Enhancements

We are always looking for innovative ways to improve your travel experience so check back often for the latest Self-Service Check-In news. Recent enhancements include:

  • Same-day travel changes. When you check in for your flight with our Self-Service machines, you'll have the option to confirm a flight change for a charge within 12 hours of departure of alternate flights when traveling on a discounted fare.
  • Eligible passengers may standby for an alternate flight at no charge.
  • Print boarding passes for up to four flight segments and check bags - even if you have already checked in using Online Flight Check In on AA.com.
  • Check your bags faster by using the bar code on your boarding pass. Your reservation will be retrieved automatically with no need to swipe a credit card to identify yourself or provide flight information.
  • Baggage charges for pieces under 50 pounds each, may be processed using a credit card.
  • The Confirmed Upgrade option is a way for customers to enjoy the comfort of our premium cabins at an affordable price. This option is offered to passengers who aren't able to use 500-mile upgrades, either because they aren't AAdvantage members, or because they are traveling on fares that are not eligible. For more information about this option, please view our Self-Service FAQ section.
  • During check in, AAdvantage members may purchase the 500-mile upgrades they need to complete their upgrade request. In addition, if your upgrade request has not been confirmed prior to check-in, you will be automatically added to the Airport Upgrade Standby List while checking in for your flight. For more information regarding 500-mile upgrades, visit www.aa.com/upgrades.
  • On your day of departure you may view the airports that have Admirals Club lounges and purchase a day pass while checking in. The cost is just $50 - a great value for everything the lounges have to offer. You can even purchase day passes for up to two other people who are also in your reservation. Learn more about One-Day passes now!

Additional Information

Suggested arrival times
Security checkpoints
Frequently Asked Questions

Cities And Locations


Abilene, TX (ABI) Ticket Counter
Albuquerque, NM (ABQ) Ticket Counter
Alexandria, LA (AEX) Ticket Counter
Amarillo, TX (AMA) Ticket Counter
Anchorage, AK (ANC) Ticket Counter
Antigua, Antigua (ANU) Ticket Counter
Aruba, Aruba (AUA) Ticket Counter
Aspen, CO (ASE) Ticket Counter
Asuncion, Paraguay (ASU) Ticket Counter
Atlanta, GA (ATL) Ticket Counter
Austin, TX (AUS) Ticket Counter
Baltimore, MD (BWI) Ticket Counter
Barbados, W.I. (BGI) Ticket Counter
Barcelona, Spain (BCN) Ticket Counter
Baton Rouge, LA (BTR) Ticket Counter
Beaumont, TX (BPT) Ticket Counter
Beijing, China (PEK) Ticket Counter
Belize City, Belize (BZE) Ticket Counter
Belo Horizonte, Brazil (CNF) Ticket Counter
Bermuda Hamilton, Bermuda (BDA) Ticket Counter
Birmingham, AL (BHM) Ticket Counter
Bismarck, ND (BIS) Ticket Counter
Bloomington-Normal, IL (BMI) Ticket Counter
Bogota, Colombia (BOG) Ticket Counter
Boston, MA (BOS) Ticket Counter and Lobby
Brasilia, Brazil (BSB) Ticket Counter
Brownsville, TX (BRO) Ticket Counter
Buenos Aires, Argentina (EZE) Ticket Counter
Buffalo, NY (BUF) Ticket Counter
Calgary, Canada (YYC) Ticket Counter
Cali, Columbia (CLO) Ticket Counter
Cancun, Mexico (CUN) Ticket Counter
Caracas, Venezuela (CCS) Ticket Counter
Cedar Rapids, IA (CID) Ticket Counter
Champaign/Urbana, IL (CMI) Ticket Counter
Charleston, SC (CHS) Ticket Counter
Charleston, WV (CRW) Ticket Counter
Charlotte, NC (CLT) Ticket Counter
Charlottesville Albemarle, VA (CHO) Ticket Counter
Chattanooga, TN (CHA) Ticket Counter
Chicago (O'Hare), IL (ORD) Ticket Counter, Lobby and Gates K10, K19, G11 and H7
Chicago (Hilton O'Hare), IL Lobby
Cincinnati, OH (CVG) Ticket Counter
Cleveland, OH (CLE) Ticket Counter
College Station, TX (CLL) Ticket Counter
Colorado Springs, CO (COS) Ticket Counter
Columbia, MO (COU) Ticket Counter
Columbia, SC (CAE) Ticket Counter
Columbus, GA (CSG) Ticket Counter
Columbus, OH (CMH) Ticket Counter
Corpus Christi, TX (CRP) Ticket Counter
Curacao, CW (CUR) Ticket Counter
Dallas/Fort Worth Int'l, TX (DFW) Ticket Counter - For information about facilities at the airport, visit our Airport Information page.
Dayton, OH (DAY) Ticket Counter
Denver, CO (DEN) Ticket Counter
Des Moines, IA (DSM) Ticket Counter and Lobby
Detroit, MI (DTW) Ticket Counter
Dublin, Ireland (DUB) Ticket Counter
Dubuque, IA (DBQ) Ticket Counter
Durango, CO (DRO) Ticket Counter
El Paso, TX (ELP) Ticket Counter
Eugene, OR (EUG) Ticket Counter
Evansville, IN (EVV) Ticket Counter
Fargo, ND (FAR) Ticket Counter
Flint, MI (FNT) Ticket Counter
Fort Lauderdale, FL (FLL) Ticket Counter
Fort Myers, FL (RSW) Ticket Counter
Fort Smith, AR (FSM) Ticket Counter
Fort Walton Beach, FL (VPS) Ticket Counter
Fort Wayne, IN (FWA) Ticket Counter
Frankfurt, Germany (FRA) Ticket Counter
Fresno, CA (FAT) Ticket Counter
Gainesville, FL (GNV) Ticket Counter
Grand Cayman, Cayman Islands (GCM) Ticket Counter
Grand Island, NE (GRI) Ticket Counter
Grand Junction, CO (GJT) Ticket Counter
Grand Rapids, MI (GRR) Ticket Counter
Green Bay, WI (GRB) Ticket Counter
Greensboro-Highpoint, NC (GSO) Ticket Counter
Greenville-Spartanburg, SC (GSP) Ticket Counter
Guadalajara, Mexico (GDL) Ticket Counter
Guatemala City, Guatemala (GUA) Ticket Counter
Guayaquil, Ecuador (GYE) Ticket Counter
Gulfport-Biloxi, MS (GPT) Ticket Counter
Gunnison/Crested Butte, CO (GUC) Ticket Counter
Harrisburg, PA (MDT) Ticket Counter
Hartford-Springfield-Windsor Locks, CT (BDL) Extends from the Ticket Counter
Helsinki, Finland (HEL) Ticket Counter
Honolulu, HI (HNL) Ticket Counter
Houston (Bush Intercontinental), TX (IAH) Ticket Counter
Houston (Hobby), TX (HOU) Ticket Counter
Huntsville/Decatur, AL (HSV) Ticket Counter
Indianapolis, IN (IND) Ticket Counter
Jackson Hole, WY (JAC) Ticket Counter
Jackson, MS (JAN) Ticket Counter
Jacksonville, FL (JAX) Ticket Counter
Joplin, MO (JLN) Ticket Counter
Kalamazoo/Battle Creek, MI (AZO) Ticket Counter
Kansas City, MO (MCI) Ticket Counter
Key West, FL (EYW) Ticket Counter
Killeen-Fort Hood, TX (ILE) Ticket Counter
Kingston, Jamaica (KIN) Ticket Counter
Kitchener Waterloo, Canada (YKF) Ticket Counter
Knoxville, TN (TYS) Ticket Counter
Kona, HI (KOA) Ticket Counter
La Paz, Bolivia (LPB) Ticket Counter
Lacrosse, WI (LSE) Ticket Counter
Lafayette-New Iberia, LA (LFT) Ticket Counter
Lake Charles, LA (LCH) Ticket Counter
Laredo, TX (LRD) Ticket Counter
Las Vegas, NV (LAS) Ticket Counter
Lawton, OK (LAW) Ticket Counter
Lexington, KY (LEX) Ticket Counter
Lihue, HI (LIH) Ticket Counter
Lima, Peru (LIM) Ticket Counter
Little Rock, AR (LIT) Ticket Counter
London (Heathrow), U.K. (LHR) Ticket Counter
London Paddington Station By the Heathrow Express ticket desk
Longview-Kilgore, TX (GGG) Ticket Counter
Los Angeles, CA (LAX) Ticket Counters, Non Reservation Area and Tram
Los Cabos/San Jose del Cabo (SJD) Ticket Counter
Louisville, KY (SDF) Ticket Counter
Lubbock, TX (LBB) Ticket Counter
Madison, WI (MSN) Ticket Counter
Madrid, Spain (MAD) Ticket Counter
Managua, Nicaragua (MGA) Ticket Counter
Manchester, U.K. (MAN) Ticket Counter
Manhattan, KS (MHK) Ticket Counter
Manaus, Brazil (MAO) Ticket Counter
Maracaibo, Venezuela (MAR) Ticket Counter
Marquette, MI (MQT) Ticket Counter
Maui (Kahului), HI (OGG) Ticket Counter
McAllen, TX (MAF) Ticket Counter
Memphis, TN (MEM) Ticket Counter
Mexico City, Mexico (MEX) Ticket Counter
Miami, FL (MIA) Domestic and Caribbean Counter
Midland/Odessa, TX (MAF) Ticket Counter
Milan (Malpensa), Italy (MXP) Ticket Counter
Milwaukee, WI (MKE) Ticket Counter
Minneapolis/St. Paul, MN (MSP) Ticket Counter and Lobby
Mobile, AL (MOB) Ticket Counter
Moline, IL (MLI) Ticket Counter
Monroe, LA (MLU) Ticket Counter
Montego Bay, Jamaica (MBJ) Ticket Counter
Montevideo, Uruguay (MVD) Ticket Counter
Monterey-Carmel, CA (MRY) Ticket Counter
Monterrey, Mexico (MTY) Ticket Counter
Montgomery, AL (MGM) Ticket Counter
Montreal (Dorval), Canada (YUL) Ticket Counter
Montrose-Telluride, CO (MTJ) Ticket Counter
Nashville, TN (BNA) Ticket Counter
New Orleans, LA (MSY) Ticket Counter and Lobby
New York (Kennedy), NY (JFK) Ticket Counters and Lobby
New York (LaGuardia), NY (LGA) Ticket Counter and Lobby
Newark, NJ (EWR) Ticket Counter and Lobby
Norfolk-Virginia Beach-Williamsburg, VA (ORF) Ticket Counter
Northwest Regional (Bentonville), AR (XNA) Ticket Counter
Oklahoma City, OK (OKC) Ticket Counter
Omaha, NE (OMA) Ticket Counter
Ontario, CA (ONT) Ticket Counter
Orlando, FL (MCO) Upper and Lower Level Ticket Counters
Ottawa, Ontario (YOW) Ticket Counter
Palm Springs, CA (PSP) Ticket Counter
Paris (Charles de Gaulle), France (CDG) Ticket Counter
Pensacola, FL (PNS) Ticket Counter
Peoria, IL (PIA) Ticket Counter
Philadelphia, PA (PHL) Ticket Counter and Lobby Elevators
Phoenix/Scottsdale, AZ (PHX) Ticket Counter and Lobby
Pittsburgh, PA (PIT) Ticket Counter
Port-au-Prince, Haiti (PAP) Ticket Counter
Portland, OR (PDX) Ticket Counter
Providenciales, Turks & Caicos Islands (PLS) Ticket Counter
Puebla, Mexico (PBC) Ticket Counter
Punta Cana, Dominican Republic (PUJ) Ticket Counter
Puerto Plata, Dominican Republic (POP) Ticket Counter
Puerto Vallarta, Mexico (PVR) Ticket Counter
Quito, Ecuador (UIO) Ticket Counter
Raleigh/Durham, NC (RDU) Ticket Counter
Rapid City, SD (RAP) Ticket Counter
Redmond, OR (RDM) Ticket Counter
Reno, NV (RNO) Ticket Counter
Richmond, VA (RIC) Ticket Counter and Lobby
Rio de Janeiro, Brazil (GIG) Ticket Counter
Rochester, MN (RST) Ticket Counter
Rochester, NY (ROC) Ticket Counter
Rome (Leonardo da Vinci), Italy (FCO) Ticket Counter
Roswell, NM (ROW) Ticket Counter
Sacramento, CA (SMF) Ticket Counter
Salt Lake City, UT (SLC) Ticket Counter and Lobby
San Angelo, TX (SJT) Ticket Counter
San Antonio, TX (SAT) Ticket Counter
San Diego, CA (SAN) Ticket Counter
San Francisco, CA (SFO) Ticket Counter
San Jose, CA (SJC) Ticket Counter and Lower Level Lobby
San Juan, PR (SJU) Ticket Counter and Lobby
San Pedro Sula, Honduras (SAP) Ticket Counter
San Salvador, El Salvador (SAL) Ticket Counter
Santa Ana/Orange County/John Wayne, CA (SNA) Ticket Counter and Lobby
Santa Barbara, CA (SBA) Ticket Counter and Lobby
Santa Cruz, Bolivia (VVI) Ticket Counter
Santa Fe, NM (SAF) Ticket Counter
Santiago, Chile (SCL) Ticket Counter
Santiago, Dominican Republic (STI) Ticket Counter
Santo Domingo, Dominican Republic (SDQ) Ticket Counter
Sao Paulo Guarulhos, Brazil (GRU) Ticket Counter
Savannah-Hilton Head, GA (SAV) Ticket Counter and Lobby
Seattle-Tacoma, WA (SEA) Ticket Counter
Seoul, South Korea (ICN) Effective May 10, 2013
Ticket Counter
Shreveport, LA (SHV) Ticket Counter
Sioux City, IA (SUX) Ticket Counter
Sioux Falls, SD (FSD) Ticket Counter
Springfield, IL (SPI) Ticket Counter
Springfield-Branson, MO (SGF) Ticket Counter
St. Croix, USVI (STX) Ticket Counter
St. Kitts (SKB) Ticket Counter
St. Louis, MO (STL) Ticket Counter, Service Centers 2 and 5, TM3 and at the bottom of escalator near the Security Checkpoint
St. Lucia Hewanorra, West Indies (UVF) Ticket Counter
St. Maarten, St. Martin (SXM) Ticket Counter
St. Thomas, USVI (STT) Ticket Counter
Steamboat Springs-Hayden, CO (HDN) Ticket Counter
Syracuse, NY (SYR) Ticket Counter
Tegucigalpa, Honduras (TGU) Ticket Counter
Tallahassee, FL (TLH) Ticket Counter
Tampa-St. Petersburg, FL (TPA) Ticket Counter
Texarkana, AR (TXK) Ticket Counter
Tokyo (Narita), Japan (NRT) Ticket Counter
Toledo, OH (TOL) Ticket Counter
Toronto, Canada (YYZ) Ticket Counter
Traverse City, MI (TVC) Ticket Counter
Tucson, AZ (TUS) Ticket Counter
Tulsa, OK (TUL) Ticket Counter and Walkway Entrance
Tyler, TX (TYR) Ticket Counter
Vail, CO (EGE) Ticket Counter
Vancouver, Canada (YVR) Ticket Counter
Waco, TX (ACT) Ticket Counter
Washington (Dulles International), D.C. (IAD) Ticket Counter
Washington (Reagan National), D.C. (DCA) Ticket Counter & Lobby. North Metro entry (boarding pass only)
Waterloo, IA (ALO) Ticket Counter
Watertown, NY (ART) Ticket Counter
Wausau Central Wisconsin, WI (CWA) Ticket Counter
West Palm Beach, FL (PBI) Ticket Counter
White Plains-Westchester, NY (HPN) Ticket Counter
Wichita, KS (ICT) Ticket Counter
Wichita Falls, TX (SPS) Lobby
Wilkes-Barre/Scranton, PA (AVP) Ticket Counter
Wilmington New Hanover County, NC (ILM) Ticket Counter
Zurich, Switzerland (ZRH) Ticket Counter