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You can see your account summary and transactions on aa.com/myaccount. If you still have questions:
Download the American Airlines app to see your card or print it at aa.com/myaccount. Please note that elite status membership cards cannot be printed.
Just earn or redeem miles on American or with an AAdvantage partner at least once every 18 months. We’ll automatically extend your mileage expiration date 18 months from the date of your most recent activity.
Your account summary shows the number of miles you have and the earliest date they could expire.
No. You'll need to book 2 separate reservations. To ensure you can confirm both itineraries, it's a good idea to put the award reservation on hold and then book the fare sale reservation.
Yes. You’ll need to book a separate reservation for each AAdvantage account. To ensure you can confirm award travel for all passengers, it's a good idea to put the first reservation on hold, and then book the second reservation.
The time we'll hold an award reservation depends on how many days before departure you book:
Keep in mind, certain special awards and awards that include certain airline partners may have shorter hold times.
Certain awards, such as special awards, may require ticketing within a certain date range or by a specific date. If that date is earlier than the 5 day time limit, you are subject to the earlier date.
You can book awards from 330 days up to 2 hours before departure, but it's best to make your award reservation as soon as possible. There's no award processing fee if you make your reservation at least 21 days in advance or are an elite status member.
When you cancel your reservation, you can reinstate the miles to your account (a reinstatement fee may apply). Or you can have the ticket changed for travel on a different date and eligible flight as long as the ticket is still valid (a change fee may apply).
All travel on an award ticket must be completed within one year from the date it's issued.
If you pay for upgrades at an airport kiosk, during check-in or with an airport agent, they are available immediately. Upgrades purchased on aa.com prior to check-in are available after 2 hours.
Your upgrade balance on aa.com will update 24-48 hours after you pay.
Details will only display if you’ve earned systemwide upgrades that have an expiration date in the current or future year. For questions about historical data, contact your elite service desk.
Systemwide upgrades are deducted from your account at the time your upgrade is confirmed and are, at that time, considered used.
No. Systemwide upgrades will not be deducted from your account until your request is confirmed. If you have questions regarding your wait list request, please contact your elite service desk.
If you’re traveling on an American flight and a seat in the upgraded cabin is not available at the time of booking, AAdvantage Reservations will add you to the waitlist for the longest flight in your itinerary. This allows us to ensure your upgrade is confirmed for your preferred flight first, before trying to confirm shorter connecting flights.
Once your longest flight is upgraded, we'll attempt to confirm or waitlist any shorter connecting flights. Depending on when your long-haul flight is confirmed, there could be some scenarios where we're unable to automatically add you to the standby list for connecting flights. If this happens, please ask the gate agent to add you to the upgrade standby list manually and your request date/time will be your check-in time.
We add customers to the airport upgrade standby list as they check in. As more customers are added, the list will change according to other customers' elite status levels and upgrade request times.
On the day of departure, companion upgrade requests are prioritized by the individual traveler’s elite status level and upgrade request date and time.
To be moved to the airport upgrade standby list, you need to have enough systemwide upgrades or AAdvantage miles in your account at least 48 hours before departure.
Log in to your account on aa.com to check your balance. If you are upgrading with 500-mile upgrades, you'll have the option to buy the required number of upgrades at check-in, at which time you will move to the airport upgrade standby list.
Include your AAdvantage number when you book or shop with AAdvantage partners. It’s also helpful to keep your receipts and boarding passes until you see the credit on your account.
No. Only the person who flies, stays or rents will earn the miles. So, if you paid for someone’s ticket, the traveler would earn the miles.
No. You can only earn credit in one loyalty program at a time.
Please allow up to 10 days for travel on American Airlines and up to 30 days for travel on partner airlines.
Yes. Before your flight departs, go to aa.com and view your reservation or go to an airport kiosk and choose “reprint boarding pass” or "check baggage" and you'll see the Mileage Multiplier option.
Mileage Multiplier may not be available in certain locations or for technical reasons.
You'll still receive the bonus miles you paid for if your flight is cancelled or re-routed.
Some AAdvantage promotions require you to register. Please read the promotion page for more information.
Please make sure you've met all of the requirements to qualify and allowed enough time for the promotional bonus to be credited. If the posting timeframe has passed, contact us.