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Q. Can I redeem miles on aa.com for travel on AAdvantage participating airlines?
A. Yes, airberlin and airberlin affiliate airlines, Alaska Airlines and Alaska Airline affiliate airlines, British Airways and British Airways affiliate airlines, Finnair and Finnair affiliate airlines, Hawaiian Airlines, Qantas and Qantas affiliate airlines and Royal Jordanian Airlines can be booked on applicable routes when award seats are available on aa.com.
Q. Why is there an added charge on AAdvantage award tickets for travel on some airlines?
A. British Airways and Iberia assess additional charges for award travel.
Q. Will I have to pay an added surcharge when I use my miles for travel on American Airlines?
A. No. American Airlines does not add a surcharge beyond required government taxes and fees for passengers traveling on American on AAdvantage award tickets. However, when claiming an award ticket less than 21 days before you begin travel, AAdvantage award service charges may apply. Additionally, reservations ticketed by our reservations offices, Travel Centers or airport agents are subject to a charge
Q. How much are the added charges assessed by British Airways and Iberia?
A. British Airways and Iberia assess an added surcharge which varies based on the origin, destination, cabin etc. At the time of booking, the reservation agent will be able to provide you with the amount of the surcharge that applies to the itinerary you've chosen.
Q. Is the surcharge assessed by British Airways or Iberia refundable if I cancel my plans?
A. Yes, the additional surcharge for award travel on British Airways or Iberia is refundable.
Q. I have an award ticket for travel on American Airlines and now I'd like to change to travel on British Airways or Iberia. May I change?
A. Yes, you can make a change to travel on another AAdvantage participating carrier on an award ticket, but a change charge will apply, plus any difference in taxes, fees and surcharges.
Q. Can I redeem miles to travel in the Premium Economy cabin on other airlines?
A. Miles can be used to travel in Economy, Business and First Class but not for the Premium Economy cabin.
Q. Can I use miles to upgrade any reservation through my travel agency or corporate travel desk?
A. At this time, you may use your AAdvantage miles to upgrade British Airways and Iberia flights as well as American Airlines codeshare flights operated by British Airways and Iberia which have been booked directly with American Airlines (via Reservations or aa.com).
However, British Airways and Iberia flights booked through other sources are not currently eligible for an upgrade using miles because of technical issues regarding systems compatibility. We are working to expand upgrade opportunities to include reservations booked through travel agencies and corporate travel desks. As always, you may use miles to upgrade American Airlines marketed and operated flights when booked through a travel agency or corporate travel desk.
Q. Can I use my miles to upgrade from discount Economy fares?
A. You can use miles and a co-pay to upgrade from discount Economy fares on American Airlines flights. However, upgrades on itineraries that include British Airways and Iberia are valid from full fares only.
Q. Why is my upgrade on British Airways valid from Economy to Premium Economy and not to Business?
A. Mileage upgrades are valid for a one cabin upgrade. On those flights where British Airways offers a Premium Economy cabin, upgrades from Economy are valid to Premium Economy. On flights where British Airways does not offer a Premium Economy cabin, the upgrade is valid from Economy to Business.
Q. What is "Premium Economy"?
A. Premium Economy is a separate class of seating and service that differs from standard Economy. Premium Economy is found mostly on international flights and, compared to standard Economy may offer additional legroom and amenities.
Q. When will a "From Economy to Premium Economy" vs. a "From Economy to Business" upgrade apply?
A. The award needed is based on the itinerary and the cabin configuration of the flights you wish to upgrade. If the longest flight segment you wish to upgrade has a Premium Economy cabin, the "From Economy to Premium Economy upgrade applies.
Q. Can I waitlist an upgrade using the AAdvantage Participating Airlines upgrade award?
A. No. Flights cannot be waitlisted when using the AAdvantage Participating Airline upgrade.
Q. Is this new upgrade valid only on transatlantic routes?
A. The new upgrade is valid on any flight on American Airlines, British Airways and Iberia (except Iberia flights to/from Cuba due to government restrictions.)
Q. Why can't I upgrade on Iberia from Business to First?
A. Iberia offers Economy and Business class only. They do not offer a First Class cabin.
Q. Which AAdvantage participating airlines allow for upgrades to the next cabin?
A. At this time, AAdvantage Participating Airlines Upgrade awards are valid on American Airlines, British Airways and Iberia and codeshare flights both marketed and operated by American Airlines, British Airways and Iberia.
Q. Can I upgrade on other American Airlines codeshare flights operated by other airlines?
A. To be eligible to upgrade, the flight must be both marketed and operated by American Airlines, British Airways or Iberia. Flights operated by other airlines are not eligible to upgrade.
Q. Can I use my Systemwide Upgrades on British Airways and Iberia?
A. No, Systemwide Upgrades may only be used on American Airlines marketed and operated flights.