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Upgrade Details |
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Buying Upgrades
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Move Up To A Higher Class Of Service
We now offer you the convenience of buying
upgrades on AA.com. Select the "AAdvantage" section
from the home page and click on
"Buy
Upgrades". You can also buy upgrades
through Self-Service Check-In*. Upgrades
purchased through either of these automated
means are available at a discounted price.
Also, upgrades may be purchased over the
phone by calling AAdvantage Reservations
at 1-800-882-8880, or in person at most American
Airlines ticketing locations and Admirals
Clubs® lounges (for members).
These upgrades allow you to enjoy a higher class of service when available. You
may upgrade from a purchased Economy Class ticket to First Class on domestic flights
with two classes of service or to Business Class on flights with three classes
of service.
| Purchase Method |
Upgrade Price1
(per 500-mile unit) |
| Automated Purchase - AA.com or Self-Service Check-In machines* |
$30
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| Agent-Assisted Purchase |
$35
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AAdvantage elite-status members may buy upgrades with AAdvantage miles at
a rate of 35,000 miles for eight (8) upgrades.
1Price is subject to applicable taxes and fees if purchased outside
of the U.S.
One upgrade required for every 500 miles. Each flight segment requires at least
one upgrade.
*AAdvantage members checking in for an itinerary that requires additional 500-mile upgrades will now be able to purchase the needed upgrades and continue check-in at the Self-Service Check-In machine.
Complimentary Upgrades
AAdvantage Executive Platinum® members may request complimentary upgrades when traveling on any purchased, published fare on eligible American Airlines flights. You may also request a complimentary upgrade for one travel companion, provided that companion is traveling on a full-fare Economy Class ticket (fares beginning with Y or B, excluding military/government fares).
AAdvantage Platinum® and AAdvantage Gold® members and one companion may also request a complimentary upgrade on eligible American Airlines flights when both are traveling on full-fare Economy Class tickets (fares beginning with Y or B, excluding military/government fares).
Upgrades are subject to capacity controls and seating limitations and are valid for travel on American Airlines marketed and operated flights within and between the U.S. and Canada, Mexico, the Caribbean,
The Bahamas, Bermuda and between the U.S. and Central America. |
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Requesting An Automatic Upgrade
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When making your flight reservations, you can request an upgrade at the same time.
If you have already made a reservation and would like to request an upgrade, go
to the "Reservations" section and click on "My
Reservations". Select the flight you would like upgraded, request an upgrade
then submit your request.
The requested upgrade, if available, will be automatically processed, according
to the chart below. Once the upgrade has been confirmed, we will notify you by
your choice of voicemail, email or pager (where available). If you have not received
confirmation of your upgrade as of three hours prior to your departure, check
in at the airport and request placement on the upgrade standby list.
| Member |
Hours Prior to Departure |
| AAdvantage Executive Platinum® |
100 |
| AAdvantage Platinum® |
72 |
| AAdvantage Gold® |
24 |
| AAdvantage non-elite status members* |
24 |
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*Fares booked in Y or B only
If you have not received confirmation
of your upgrade as of the time of check-in,
you will automatically be given the
opportunity to be added to the Airport
Upgrade Standby List while checking
in for your flight on AA.com, your
mobile device, at the airport Self-Service
machine, or with an airport agent.
For any flight on which you are a confirmed
passenger, standby priority at the
airport will be AAdvantage Executive
Platinum members first, AAdvantage
Platinum members next, AAdvantage Gold
members, then all other AAdvantage
members. Within each elite status level,
your priority on the Airport Upgrade
Standby List will also be determined
based on the date and time you requested
your upgrade initially, thus allowing
customers with the earliest request
date and time to be processed first.
Note: In order to be added to the Airport Upgrade Standby List, you will need to have the required number of upgrades in your account at the time of check-in.
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Checking Your Upgrade Balance
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A personal Upgrade Account automatically keeps track of your upgrade activity. Your AAdvantage Summary will itemize your upgrade activity just as it itemizes your flight activity. A glance at your Summary will show:
- How many upgrades were deposited into your account
- How many upgrades were used since your last AAdvantage Summary
- How many upgrades are available in your account
Visit AA.com anytime to view your mileage or upgrade balance online.
Your personal Upgrade Account automatically keeps track of your upgrade activity. Upgrades are deposited into your account when you buy, earn or exchange miles for upgrades, and upgrades are automatically withdrawn upon use. Upgrade activity is itemized on your monthly AAdvantage eSummarySM. In addition, you can keep track of your upgrade activity through the AAdvantage section of AA.com. For further assistance, members may call AAdvantage Customer Service/Reservations at 1-800-882-8880 in the U.S. and Canada. Outside the U.S. and Canada, call your local American Airlines Reservations office.
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Using Your Upgrades
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You can use your 500-mile upgrades on all American Airlines marketed and operated
flights within and between the U.S., Canada, Mexico, the Caribbean, The Bahamas, and Bermuda, as well as
between the U.S. and Central America.
Elite Status members may request an upgrade for themselves and one travel companion
on a paid Economy Class ticket. All other members may request an upgrade only
for themselves on a paid Full-fare Economy Class (includes fares booked in Y or
B) ticket.
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Reservations
