| Q: |
What are AAdvantage One-Way Flex Awards? |
| A: |
AAdvantage One-Way Flex Awards are a new way to use existing MileSAAver® and AAnytime® awards one way. These new awards require half the round-trip mileage for each one-way award. |
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| Q: |
Does this mean I can use my miles to travel one-way and pay only the one-way mileage amount? |
| A: |
Yes, AAdvantage awards may now be used for one-way travel at the one-way mileage amount. |
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| Q: |
How do I know how many miles it will take for a one-way award?
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| A: |
AA.com has been updated to reflect MileSAAver and AAnytime awards as one-way awards indicating the one-way miles needed. The complete award chart is available on the Making Award Reservations page. |
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| Q: |
What kind of one-way awards can I combine? |
| A: |
You may combine MileSAAver awards with AAnytime awards, awards for travel in different cabins and/or awards for travel in peak periods with awards for travel in off-peak periods. |
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| Q: |
Can I combine awards valid for travel on other airlines? |
| A: |
Yes, you may combine First Class, Business Class, and Economy Class one-way awards when traveling on airlines participating in the AAdvantage program. |
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| Q: |
Will I be able to use my miles for an AAnytime award traveling on other airlines participating in the AAdvantage program? |
| A: |
AAnytime awards are valid on American Airlines, American Eagle® and AmericanConnection® carriers. Other airlines do not offer AAnytime awards. |
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| Q: |
How many awards can I combine? |
| A: |
You can combine up to four one-way awards on a single ticket. |
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| Q: |
Do one-way awards include any stopovers? |
| A: |
Awards between North America and Europe, India, Asia, and Central / South America allow a stopover at the North American gateway. However, other one-way awards do not allow stopovers. |
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| Q: |
How can I travel to more than one city on a one-way award? |
| A: |
Traveling to multiple cities requires multiple one-way awards.
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| Q: |
Travel to more than one city was permitted on round-trip awards; why has this changed? |
| A: |
Round-trip awards were designed to provide travel to and from one city. We understand that in the past some members benefited by making an extra stop en route. With the introduction of one-way awards, you can still travel to more than one city but it will require multiple one-way awards. |
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| Q: |
Will I have to pay any additional AAdvantage award or reinstatement charges if I book and ticket two or more one-way awards? |
| A: |
When applicable, AAdvantage charges are applied per ticket not per one-way award. Up to four one-way awards can be issued on one ticket. |
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| Q: |
Are there any awards that are not offered as one-way awards? |
| A: |
Yes. Special limited time offer awards are not offered as one-way awards and may not be combined with other awards. Additionally, oneworld® multi-carrier awards cannot be combined with other awards.
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| Q: |
How can I book One-Way Flex Awards? |
| A: |
One-Way Flex Awards can be booked on AA.com or via AAdvantage Reservations. A $20 USD Award Service Fee per person applies to AAdvantage award reservations ticketed by our reservations offices. |
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| Q: |
Why is American Airlines offering members these new award options? |
| A: |
We are introducing One-Way Flex Awards to provide customers with more choice and more flexibility when booking AAdvantage award travel. These enhancements increase the value of the AAdvantage program for our customers. |
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| Q: |
Since I can use my miles for one-way award travel, can I book a one-way award to travel to my destination and purchase a one-way fare ticket for the return – or vice versa? |
| A: |
Yes. You may book a one-way award and a one-way purchased fare. You will receive two one-way tickets. For the purchased fare ticket, miles will accrue as normal and standard upgrade policies apply.
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| Q: |
Can I combine One-Way Flex Awards when I book via AA.com? |
| A: |
Members can combine American Airlines MileSAAver and AAnytime awards, or awards in different classes of service (e.g. First Class and Economy Class) or peak and off-peak awards. |
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| Q: |
Are there any awards Im not able to book on AA.com? |
| A: |
At this time AAdvantage upgrade awards and awards valid for travel on other airlines, including oneworld multi-carrier awards cannot be booked via AA.com. |
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| Q: |
What types of award itineraries am I able to book via AA.com?
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| A: |
You may book one-way, round-trip, or new multi-city trips via AA.com. |
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| Q: |
What is multi-city travel? |
| A: |
Multi-city travel is traveling to several cities in one trip. |
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| Q: |
How do I book award travel to several cities via AA.com? |
| A: |
From the AA.com home page, select "Redeem Miles" and select the "Multi-City" link and enter up to four cities. |
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| Q: |
How do I book an award reservation in Spanish via AA.com? |
| A: |
From the AA.com home page, select the "Español" link located under "Redeem Miles". |
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| Q: |
Can I make an AAdvantage award reservation on AA.com if I reside outside the U.S.? |
| A: |
Residents of the U.S., Canada, U.K. or select countries in Latin America or the Caribbean may book and ticket award travel via AA.com. AAdvantage members not residing in one of the above listed areas should contact their local American Airlines office for additional information regarding award travel. |
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| Q: |
How do I book a one-way award and a purchased fare ticket on AA.com? |
| A: |
Two separate reservations will be necessary. From the AA.com home page, complete your award reservation using the "Redeem Miles" option. Then, complete your purchased fare ticket using the "Price & Schedule" option from the home page. |
