Wi-Fi and connectivity

Wi-Fi and connectivity

Want to get some work done, catch up with friends or simply surf the web? Whether your trip is for business or pleasure, we'll keep you connected while onboard your flight.


Inflight Wi-Fi

Stay connected using any Wi-Fi enabled device, including smartphones (in airplane mode). To see if your flight has Wi-Fi, look for the symbol on your boarding pass or check here before you go.

Domestic flights

Wi-Fi is available on nearly all flights within the U.S., including our new, two-class regional jets. Daily and monthly passes are available, and you can also enjoy complimentary access to aa.com.

All-day pass

American Airlines Plan

International flights

Enjoy Wi-Fi service when traveling internationally on our new 777-300ER, 787 Dreamliner and select 777-200 planes. Passes may only be purchased once you’re onboard:

Wi-Fi customer assistanceThis content can be expanded

Need assistance or have a question about your Wi-Fi service onboard?

For domestic flights, contact Gogo:

For international flights, contact T-Mobile:


Onboard power

So you can stay productive in the air, you'll find power outlets at every First and Business Class seat, and on our new planes, power at every seat in the Main Cabin. Other aircraft have power in select rows of the Main Cabin - just look for the lightning bolt symbol on the overhead bins. You’ll also find USB ports on select aircraft and all new planes include USB ports and power outlets at every seat.

Type of power you can expect

Most of our planes feature AC power outlets and those that offer DC power are in the process of being converted. In the meantime, you can use a DC-to-AC adaptor on select flights if you’re in First or Business Class. Simply ask your flight attendant for an adaptor.

Want to know where to find power?This content can be expanded
Fleet type AC power DC power USB power First / Business Class power Main Cabin power
Airbus A320 & A321 Transcontinental Yes Not available yes At every seat in console; not available on select aircraft At every seat; not available on select aircraft
Airbus A319 Yes Not available Yes At every seat in console; not available on select aircraft At every seat; not available on select aircraft
Airbus A330 Yes Not available In Business Class only At every seat Not available
Boeing 787-800 Dreamliner Yes Not available Yes At every seat in console At every seat
Boeing 777-200 Not available Yes Not available At every seat in console Shared power between seats in select rows
Boeing 777-200 retrofit Yes Not available Yes At every seat At every seat
Boeing 777-300ER Yes Not available Yes One or two at every seat in console At every seat
Boeing 767-300 Not available Yes Yes in retrofit At every seat in console Shared power between seats in select rows
Boeing 757 Domestic Yes Yes Not available At every seat in console; not available on select aircraft Shared power between seats in select rows; not available on select aircraft
Boeing 757 International Yes Not available Not available At every seat in console Shared power between seats in select rows; not available on select aircraft
Boeing 737-800 Yes Not available On select aircraft At every seat in console At every seat or shared power between seats on every row
MD80 Not available Yes Not available At every seat in console Shared power between seats in select rows

*AC adaptors are available for First and Business Class customers on 777-200 planes flying to/from Europe, South America or Asia, 767-300 planes flying to/from Europe or South America, and 767-200 and 767-300 planes on transcontinental flights between JFK and LAX or between JFK and San Francisco (SFO).


Phones and electronic devices

Enjoy increased productivity and talk time on the ground before you depart and after landing as you taxi to the gate. You may use your cell phone, laptop computer, and other electronic devices onboard until advised by the flight crew, but please note that use of cell phones is not allowed during flight.

Please keep these things in mind during taxi, takeoff and landing:

Onboard satellite phones

Satellite phone service is available on our Airbus A330 aircraft in First and Business Class. Enjoy worldwide calls and pay onboard using most major credit cards.*

*Telenor Satellite Services, Inc. (Telenor) operates under a license issued by the Federal Communications Commission (FCC). Liability of Telenor and air carrier for failure of communications is limited to call charges only. Billing starts when the call is connected. Service may be unavailable or interrupted due to factors such as gaps in satellite coverage, weather conditions, system repair and capacity limitations. Complaints may be directed to: Federal Communications Commission, Enforcement Bureau, 445 12th Street SW, Washington, DC 20554.