Address:
AA Customer Relations invites customers to send comments or inquiries via mail, fax or email.
U.S. Mail
American Airlines Customer Relations
P.O. Box 619612 MD 2400
DFW Airport, TX 75261-9612
Overnight Mail
American Airlines Customer Relations
4255 Amon Carter Blvd. MD 2400
Fort Worth, TX 76155-2603
Fax: (817) 967-4162
Email AA Customer Relations
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Contact For:
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Past Travel Experience
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Praise/Compliments
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Concerns/Complaints
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Suggestions/Comments
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For issues with current or upcoming travel, please contact Reservations.
If you need to report a disability-related issue, please see our
Disability Issues section.
Each airport has its own method for processing lost and found requests. If you left an item at the airport or on your flight, please contact the Lost and Found office of the airport from or to which you were traveling. For your convenience, airport hours of operation are accessible from our Airport Information and Ticket Counter Hours page.
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