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Self-Service Check-In |
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INTERNATIONAL FLIGHTS
Now you can check in via Self-Service machines
at most airports. For more information,
see the international
flight check-in page.
DOMESTIC FLIGHTS
You can save time checking your bags at the Self-Service machines by using the bar code on your printed boarding pass from home. Just select the "Check Bags Only" option. |
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Easy Instructions
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Follow these easy on-screen instructions to:
- Choose English, French, Japanese or
Spanish language options
- Check in for up to four (4) flight segments
- Select or change your seat
- Print or reprint your boarding pass
- Check your bags (at ticket counter locations only)
- Use the check your bags only option if you already checked in on AA.com
- Add your AAdvantage number
- Stand by for an earlier or later same day flight
- AAdvantage members may request an upgrade. For additional information, visit, www.aa.com/aadvantage
- If desired, request a duplicate receipt
- Proceed through security then go straight to your gate
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Enhancements
American Airlines Self-Service Check-In offers a convenient way for people who
have an electronic ticket (E-ticket) to check in at domestic and select international*
locations. You can still check in for up to four (4) flight segments, select or
change a seat, print or reprint your boarding pass, upgrade, confirm a seat on an alternate flight, standby for an alternate flight, or use the "check bags only" option if you used Flight Check-In
on AA.com. Self-Service Check-In has become even faster and more convenient. We are always looking for innovative ways to improve your
travel experience so check back often for the latest Self-Service Check-In news.
Recent enhancements include:
- American offers an option for same-day travel changes.
When you check in for your flight with our Self-Service machines, you'll
have the option to standby for an alternate flight at no charge or confirm a
flight change for a small charge within 12 hours of departure of alternate flights when
traveling on a discounted fare. Learn more about same-day travel changes.
- Print boarding passes for up to four flight segments and check bags - even
if you have already checked in online using Flight Check In on AA.com.
- Check your bags faster by using the bar code on your boarding pass with the bar code reader on the Self-Service machine.
Your reservation will be retrieved automatically with no need to swipe a credit card to identify yourself or provide flight information.
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Baggage charges for pieces under 50 pounds each, may be processed at a Self-Service Check-In machine using a credit card.
- The Confirmed Upgrade option is a way for customers to enjoy the comfort of our premium cabins at an affordable price. This option is offered to passengers who aren't able to use 500-mile upgrades, either because they aren't AAdvantage members, or because they are traveling on fares that are not eligible to be used with 500-mile upgrades. For more information about this option, please view our Self-Service FAQ section.
- During check in, AAdvantage members may purchase the 500-mile upgrades they need to complete their upgrade request. In addition, if your upgrade request has not been confirmed prior to check-in, you will automatically be given the opportunity to be added to the Airport Upgrade Standby List while checking in for your flight at Self-Service.
For more information regarding 500-mile upgrades, visit www.aa.com/upgrades.
- On your day of departure, the Self-Service Check-In machines will allow you to view which airports have Admirals Club lounges. Then, you can conveniently purchase an Admirals Club day pass while checking in. The cost is just $50 - a great value for everything the lounges have to offer. You can even purchase day passes for up to two other people who are also in your reservation. Learn more about One-Day passes now!
*Self-Service Check-In is available in select international locations for passengers traveling on e-tickets. Please check the airport listings below for the airports and locations that provide this service.
Accessing Self-Service
Check-In
E-ticket holders can access Self-Service Check-In for domestic and select international*
locations:
- For faster service, swipe your AAdvantage Executive Platinum®, AAdvantage
Platinum® or AAdvantage Gold® card
- Admirals Club® or AAirpass® cards with magnetic strips may be used
with our convenient Self-Service machines
- For identification purposes, you may also swipe a major credit card or you
can locate your reservation with your six-character locator and your name.
Please note, the name on the card must match the name in the reservation
FAQ
Looking for more information? Please see our Frequently
Asked Questions section.
Please also see important information regarding suggested
arrival times and security
checkpoints.
Cities And Locations
| Abilene, TX |
Ticket Counter |
| Amarillo, TX |
Ticket Counter |
| Albuquerque, NM |
Ticket Counter |
| Alexandria, LA |
Ticket Counter |
| Aruba, Aruba |
Ticket Counter |
| Atlanta, GA |
Ticket Counter |
| Austin, TX |
Ticket Counter |
| Baltimore, MD |
Ticket Counter |
| Barcelona, Spain |
Ticket Counter |
| Baton Rouge, LA |
Ticket Counter |
| Bermuda |
Ticket Counter |
| Birmingham, AL |
Ticket Counter |
| Bloomington, IL |
Ticket Counter |
| Boston, MA |
Ticket Counter and Lobby |
| Brownsville, TX |
Ticket Counter |
| Buffalo, NY |
Ticket Counter |
| Burbank, CA |
Ticket Counter |
| Calgary, Canada |
Ticket Counter |
| Cedar Rapids,
IA |
Ticket Counter |
| Champaign/Urbana,
IL |
Ticket Counter |
| Charleston, SC |
Ticket Counter |
| Charleston, WV |
Ticket Counter |
| Charlotte, NC |
Ticket Counter |
| Chattanooga, TN |
Ticket Counter |
| Chicago (O'Hare),
IL |
Ticket Counter, Lobby and Gates K10, K19, G11 and H7 |
| Chicago (Hilton
O'Hare), IL |
Lobby |
| Cincinnati, OH |
Ticket Counter |
| Cleveland, OH |
Ticket Counter |
| College Station,
TX |
Ticket Counter |
| Colorado Springs,
CO |
Ticket Counter |
| Columbia,
SC |
Ticket Counter |
| Columbus, OH |
Ticket Counter |
| Corpus Christi,
TX |
Ticket Counter |
| Dallas/Fort Worth
Int'l, TX |
Self-Service / Express Check-In Only is available at these locations:
A9 - A14
D1 - D18
Full-Service is available at these locations:
A15 - A25
C16 - C25
D20 - D40
American Eagle locations in Terminal B
Full-Service is available at these locations until 4:00 p.m.:
A26 - A39
C2 - C15
C26 - C39 |
| Dallas Love
Field, TX |
Effective June 11, 2009, our flights are suspended until terminal construction is complete. |
| Dayton, OH |
Ticket Counter |
| Denver, CO |
Ticket Counter |
| Des Moines, IA |
Ticket Counter and Lobby |
| Detroit, MI |
Ticket Counter |
| Dubuque, IA |
Ticket Counter |
| El Paso, TX |
Ticket Counter |
| Evansville, IN |
Ticket Counter |
| Flint, MI |
Ticket Counter |
| Fort Lauderdale, FL |
Ticket Counter |
| Fort Myers, FL |
Ticket Counter |
| Fort Smith, AR |
Ticket Counter |
| Fort Walton Beach,
FL |
Ticket Counter |
| Fort Wayne, IN |
Ticket Counter |
| Frankfurt, Germany |
Ticket Counter |
| Fresno, CA |
Ticket Counter |
| Grand Junction, CO |
Ticket Counter |
| Grand Rapids,
MI |
Ticket Counter |
| Green Bay, WI |
Ticket Counter |
| Greensboro-Highpoint,
NC |
Ticket Counter |
| Greenville-Spartanburg,
SC |
Ticket Counter |
| Gulfport-Biloxi,
MS |
Ticket Counter |
| Gunnison, CO |
Ticket Counter |
| Hartford, CT |
Ticket Counter and Lobby |
| Honolulu, HI |
Ticket Counter |
| Houston (Bush Intercontinental), TX |
Ticket Counter |
| Houston (Hobby),
TX |
Ticket Counter |
| Huntsville/Decatur,
AL |
Ticket Counter |
| Indianapolis,
IN |
Ticket Counter |
| Jackson Hole,
WY |
Ticket Counter |
| Jackson, MS |
Ticket Counter |
| Jacksonville, FL |
Ticket Counter |
| Kalamazoo, MI |
Ticket Counter |
| Kansas City, MO |
Ticket Counter |
| Key West, FL |
Ticket Counter |
| Killeen, TX |
Ticket Counter |
| Kingston, Jamaica |
Ticket Counter |
| Knoxville, TN |
Ticket Counter |
| Kona, HI |
Ticket Counter |
| Lacrosse, WI |
Ticket Counter |
| Lafayette, LA |
Ticket Counter |
| Lake Charles, LA |
Ticket Counter |
| Laredo, TX |
Ticket Counter |
| Las Vegas, NV |
Ticket Counter |
| Lawton, OK |
Ticket Counter |
| Lexington, KY |
Ticket Counter |
| Lihue, HI |
Ticket Counter |
| Little Rock, AR |
Ticket Counter |
| London (Heathrow),
England |
Ticket Counter |
| Longview, TX |
Ticket Counter |
| Los Angeles,
CA |
Ticket Counters, Non Reservation Area and Tram |
| Louisville, KY |
Ticket Counter |
| Lubbock, TX |
Ticket Counter |
| Madison, WI |
Ticket Counter |
| Manchester, England |
Ticket Counter |
| Manhattan, KS |
Ticket Counter |
| Marquette, MI |
Ticket Counter |
| Maui, HI |
Ticket Counter |
| McAllen, TX |
Ticket Counter |
| Memphis, TN |
Ticket Counter |
| Miami, FL |
Domestic and Caribbean Counter |
| Midland/Odessa,
TX |
Ticket Counter |
| Milwaukee, WI |
Ticket Counter |
| Minneapolis/St.
Paul, MN |
Ticket Counter and Lobby |
| Mobile, AL |
Ticket Counter |
| Moline, IL |
Ticket Counter |
| Monroe, LA |
Ticket Counter |
| Montego Bay, Jamaica |
Ticket Counter |
| Monterey, CA |
Ticket Counter |
| Montgomery, AL |
Ticket Counter |
| Montreal (Dorval),
Canada |
Ticket Counter |
| Montrose, CO |
Ticket Counter |
| Nashville, TN |
Ticket Counter |
| New Orleans, LA |
Ticket Counter and Lobby |
| New York (Kennedy),
NY |
Ticket Counters and Lobby |
| New York (LaGuardia),
NY |
Ticket Counter and Lobby |
| Newark, NJ |
Ticket Counter and Lobby |
| Norfolk, VA |
Ticket Counter |
| Northwest (Bentonville),
AR |
Ticket Counter |
| Oklahoma City,
OK |
Ticket Counter |
| Omaha, NE |
Ticket Counter |
| Ontario, CA |
Ticket Counter |
| Orange County,
CA |
Ticket Counter |
| Orlando, FL |
Upper and Lower Level Ticket Counters |
| Palm Springs,
CA |
Ticket Counter |
| Paris (Charles
de Gaulle), France |
Ticket Counter |
| Pensacola, FL |
Ticket Counter |
| Peoria, IL |
Ticket Counter |
| Philadelphia, PA |
Ticket Counter and Lobby Elevators |
| Phoenix/Scottsdale, AZ |
Ticket Counter and Lobby |
| Providenciales Turks & Caicos Islands |
Ticket Counter |
| Pittsburgh, PA |
Ticket Counter |
| Portland, OR |
Ticket Counter |
| Raleigh/Durham,
NC |
Ticket Counter |
| Reno, NV |
Ticket Counter |
| Richmond, VA |
Ticket Counter and Lobby |
| Rochester, MN |
Ticket Counter |
| Rochester, NY |
Ticket Counter |
| Rome (Leonardo da Vinci), Italy |
Ticket Counter |
| Roswell, NM |
Ticket Counter |
| Sacramento, CA |
Ticket Counter |
| Salt Lake City,
UT |
Ticket Counter and Lobby |
| San Angelo, TX |
Ticket Counter |
| San Antonio, TX |
Ticket Counter |
| San Diego, CA |
Ticket Counter |
| San Francisco,
CA |
Ticket Counter |
| San Jose, CA |
Ticket Counter and Lower Level Lobby |
| San Juan, PR |
Ticket Counter and Lobby |
| Santa Barbara, CA |
Ticket Counter and Lobby |
| Santa Fe, NM |
Ticket Counter |
| Savannah, GA |
Ticket Counter and Lobby |
| Seattle, WA |
Ticket Counter |
| Shreveport, LA |
Ticket Counter |
| Springfield, IL |
Ticket Counter |
| Springfield, MO |
Ticket Counter |
| St. Croix, USVI |
Ticket Counter |
| St.
Louis, MO |
Ticket Counter, Service Centers 2 and 5, TM3 and at the bottom
of escalator near the Security Checkpoint |
| St. Thomas, USVI |
Ticket Counter |
| Steamboat Springs,
CO |
Ticket Counter |
| Syracuse, NY |
Ticket Counter |
| Tallahassee, FL |
Ticket Counter |
| Tampa, FL |
Ticket Counter |
| Texarkana, AR |
Ticket Counter |
| Tokyo (Narita), Japan |
Ticket Counter |
| Toledo, OH |
Ticket Counter |
| Toronto, Canada |
Ticket Counter |
| Traverse City,
MI |
Ticket Counter |
| Tucson, AZ |
Ticket Counter |
| Tulsa, OK |
Ticket Counter and Walkway Entrance |
| Tyler, TX |
Ticket Counter |
| Vail, CO |
Ticket Counter |
| Vancouver, Canada |
Ticket Counter |
| Waco, TX |
Ticket Counter |
| Washington (Dulles International), D.C. |
Ticket Counter |
| Washington (Reagan Nat'l), D.C. |
Ticket Counter and Lobby |
| Wausau Central Wisconsin, WI |
Ticket Counter |
| West Palm Beach,
FL |
Ticket Counter |
| White Plains, NY |
Ticket Counter |
| Wichita, KS |
Ticket Counter |
| Wichita Falls,
TX |
Lobby |
Other Check-In Options
Want a hassle-free travel experience?
Check out our other convenient check-in options.
- Flight
Check-In On AA.com
AA.com offers online check-in to its domestic e-ticket customers.
You can now check in for your flight anytime from 24 hours to one hour prior
to departure at home or the office, select your seat, print your own boarding
pass and head straight for your gate. Flight Check-In is available for travel in the United States, including Alaska and Hawaii, Puerto Rico and the U.S. Virginia Islands.
- Curbside Check-In
Need to check luggage? Get your boarding
pass at the curb. With Curbside Check-In,
you can check bags, pay any associated
baggage charges, and get a boarding pass
right at the curb. That means you can
go straight to the security checkpoint
without having to stop at the ticket
counter. Curbside Check-In is available
for passengers checking bags for a domestic
itinerary. You can have electronic or
paper tickets, with or without a pre-reserved
seat.
To view a list of cities that offer this
service visit www.aa.com/curbside.
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