| Reservations |
| Phone: |
(AUS) +61 7 332 96060 |
| Opening hours: |
Mon – Fri: 9:00 – 17.30 (local EST SYD)
Sat/Sun/public holidays: Closed. |
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| Phone: |
(NZL) +64 9 912 8814 |
| Opening hours: |
Mon – Fri: 11:00 – 19.30 (Local EST NZL)
Sat/Sun/public holidays: Closed.
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| Contact For: |
General questions
Booking a flight |
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| Customer Relations |
| Email: |
Email AA Customer Relations
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| Contact For: |
Praise/Compliments
Concerns/Complaints
Suggestions/Comments
Still on your trip or haven't yet departed? Please contact American Airlines Reservations.
Phone numbers are listed under Reservations above.
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| Refunds |
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- For paper and electronic tickets issued by a travel agency or travel agency website, passengers
must contact their travel agency directly.
Please note that once your travel agency has requested the refund,
you can check the status of your refund on
www.refunds.aa.com
You can also use this site if you need another receipt.
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- Booking made with American Airlines Reservations
- You can now request refunds and check the status of a refund at www.refunds.aa.com
- You can also use this site if you need another receipt.
- Alternatively, contact Reservations.
- Paper tickets issued by American Airlines
- If you are holding a paper ticket, please mail the original ticket and boarding pass (if partially used) to the address below. Please keep a copy of your tickets.
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