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Sales Support Ireland


Welcome to the American Airlines Travel Agency web pages.

This is the Irish Home Page, offering Sales Support, Contact Details, and other useful information for Irish travel agents.

Please use the links below to navigate to the subject of your choice. You can use the mini-menu on the right to return to the Home page, or to navigate to other areas within the site.

Thank you for your continued support.

| AAdvantage, AA's Frequent Flyer Programme | AA in Ireland/Sales Contacts | AD75 Fares (For Travel Agents) |

| Baggage | Citizens of Ireland | Commission | Cargo | Consolidators |

| E-Ticketing | Groups | Nett Fares | Published Fares - Updates |

| Queues | Refunds | Tariff Department | Vouchers | Where we Fly |


AAdvantage® Programme

For all information about American Airlines Frequent Flyer Programme, please go to our AAdvantage® Pages.

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American Airlines in Ireland

Mailing Address Sales Support Hotline
American Airlines
Trinity Square
23 - 59 Staines Road
Hounslow
Middlesex
TW3 3HE
Sales Support Hotline:  
(0)1 602 0551
Option 1 - Reservations
Option 2 - Sales Support
Option 3 - Groups

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Baggage

American Airlines applies the 'piece concept'.

If the passenger is making an interline connection, please check with the relevant carrier.

For all information on AA's baggage policy, please go to our Baggage Pages.

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Citizens of Ireland

Required Documents: Valid Passport.
(Note: Machine Readable Passports are now a requirement for all passengers travelling to the United States).

For more information, please check TIMATIC, or go to our Travel Documents pages.

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Commission

Effective 01 May 2003 all tickets issued in Ireland will earn a base commission of 1 percent, (1%) except tickets for itineraries that originate in the U.S. and Canada which earn 0 percent (0%) base commission.

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E-Ticketing
  • E-ticketing is now available for all fare types.
  • No electronic tickets supported for infants (paper ticket required, free of charge)
  • Eligible Routes for E-Ticketing - All routes.
  • AA allows up to 16 segments to be ticketed electronically including ARNKS.
  • Revalidation is not supported.

For more information, please click on Booking/Ticketing or Electronic Ticketing.

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AD75 Fares (For Travel Agents)

Booking Procedure
Fare Basis Applicable only for fares beginning with F/P/C/Y
Cabin/Class of Service Coach/Main Cabin - O
Business Class - U
First Class - Z
Valid only on AA/AE flights. Not valid on Codeshare flights.
Booking Format Book in Direct Access
Redemption Procedure Please fax your request to AA's Irish Sales Department at:
0044-208-572-8646

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Groups

All groups queries are handled by our Groups Department in London. You can contact them by calling the Sales Hotline on 01 6020551 (option 3, Groups) for quotes and information, alternatively you can email them at lon.groups@aa.com.

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Nett Fares

Our Consolidator is Atlas Travel. Please see Consolidators for details
American Airlines now offers continuous 'D', 'I', 'L' 'O' and 'Q' class seat-only fares.

Please contact Atlas at:
01-241 2321.
American Airlines also offers IT fares.
Please contact American Airlines Holidays at:
01-433 1011
or Tour America at:
01-817 3549

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Published Fares - Updates

To be advised.

All the details can be found in a fare display.

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Queues

Instead of having to call your reservations office, Sabre Agents (only) may request a wide variety of services directly via Sabre CRS by queueing booking files to our tariff specialists at the Reservations centre in Dublin.

For full details, please go to our Queue Service pages.

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Refunds

Please go to our refunds page for all details.

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Vouchers

Travel Agencies are authorised to accept vouchers for travel on AA/American Eagle/AmericanConnection Flights, but not on oneworld carriers.

For more information, please click on Vouchers

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Cargo

Address:
American Airlines Cargo
4/4A Manor Street Business Park,
Dublin 7

Phone: (01) 827 6266
Contact: Ian McCool

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Consolidators

Address:
Atlas Travel Services
9 College Green
Dublin 2

Phone: (01) 241 2312

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Latest American Airlines News

For the latest up-to-date News items, please click News, or click on the link for News, in the mini-menu at the top right of the page.

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Information contained on this website is subject to change any time without prior notice. American Airlines shall not be liable for any consequences resulting from your reliance on the information.
 
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