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Flagship Lounge(R) / Arrivals Lounge


At the AmericanAirlines Flagship Lounge, you can get away from the busy terminal and enjoy a little peace and quiet before your flight. When you travel full-fare in our First Class cabin (F and Z inventory) on an American Airlines three-class nonstop transcontinental flight or First Class on an American Airlines international* flight, it's yours to enjoy with our compliments. We also invite our oneworld™, First Class or Emerald international customers to use the Flagship Lounge when traveling on eligible oneworld flights.
 
*International is defined as Europe, Asia, Central and South America, and Mexico City.

The Flagship Lounge is an exclusive, private lounge, equipped with everything you need to relax or do business. Enjoy complimentary coffee, tea, soft drinks, cocktails and snacks from our self-service bar. Make some phone calls or enjoy a complimentary newspaper (the Chicago Flagship Lounge is a cell phone-free zone except in the business center). Complimentary T-Mobile® HotSpot DayPasses provided by American Airlines are available at the front desks in the Chicago, Los Angeles, and New York JFK Flagship Lounges. There's also an American Airlines representative to help with changing seat assignments and reissuing boarding passes.
 
To demonstrate our commitment to understanding the distinctive needs of our top travelers, we are enhancing our Flagship Lounge product to offer a consistent product. The Flagship Lounge enhancements complement the sophisticated and tranquil atmosphere with the following signature services and amenities:
  • Complimentary lounge buffet complete with china and silverware providing distinctive food offerings throughout the day, such as:
  • "The Fresh Start" (Continental Breakfast)
  • "Flagship Café" (Light Lunch)
  • "Afternoon Tea"
  • "Flagship Supper"
  • "Late Night Bite" (New York JFK, Los Angeles and Chicago O'Hare only)
  • Complimentary premium liquors, regional wines and champagnes
  • Showers at London Heathrow, New York JFK and Los Angeles
  • Computers with Internet access
  • Complimentary print solution powered by PrinterOn® (New York JFK, Los Angeles and Chicago O'Hare)
  • Mobile printing capabilities with the Ricoh HotSpot Printer™.  Print any document from anywhere – the Flagship lounge, the plane or home – all from your PDA, smartphone or internet-enabled device.  For more information visit http://www.aa.com/i18n/urls/admiralsclubprinteron.jsp
  • Complimentary T-Mobile® HotSpot (T-Mobile® HotSpot DayPasses provided by American Airlines are available at the front desks in the Chicago, Los Angeles, and New York JFK Flagship Lounges)
  • Bose Music Stations - Los Angeles
  • Plasma TVs

Flagship Lounge locations:
  • Chicago: Terminal 3, Gate K19

  • Los Angeles: Terminal 4, across from Gate 40, entrance through Admirals Club lounge

  • London Heathrow: Terminal 3, Departure level after Passport Control, Exit Duty Free Lounge and turn right toward Lounge Area H.

  • New York JFK: Terminal 8, located beyond Security within the new Concourse B Admirals Club
View AmericanAirlines Airport Lounges Access Policies for details about Admirals Club lounge and Flagship Lounge admittance.

NOTE: Customers traveling on airline industry non-revenue tickets are not eligible for access.

Arrivals Lounge

All First, Business and oneworld™ Emerald passengers flying American to London Heathrow are invited to enjoy the Arrivals Lounge amenities upon their arrival (all other passengers can pay a fee of $90 USD + VAT for access to the London Heathrow lounge upon arriving). To enter, simply show your boarding pass and photo ID at the front desk.
Hours: 6.00 a.m. - 2.00 p.m.

The Arrivals Lounge offers services and amenities, such as:
  • 29 Private showers
  • Hair dryers
  • Pressing Service
  • Complimentary beverages
  • Cappuccino/Espresso
  • Breakfast bar with hot and cold selections
  • Fax/copy facilities
  • Complimentary Wi-Fi
  • 6 Individual workstations
The London Heathrow Arrivals Lounge is located in Terminal 3, exit to the right after the Terminal 3 Customs Hall, then take the stairs or elevator to Level 2.

So the next time you fly American to London, visit the Arrivals Lounge and enjoy a continental breakfast, take time to freshen up or even check your messages before leaving the airport.

View AmericanAirlines Airport Lounges Access Policies for details about Admirals Club lounge and Arrivals Lounge admittance.

NOTE: Customers traveling on airline industry non-revenue tickets are not eligible for access.