American AirlinesIf you need any assistance while using the site, please contact American Web Support at 1-800-222-2377 in the US and Canada or 0845-601-0619 in the UK.
Home | Login | My Account | Worldwide Sites | Contact AA | FAQ      
   


Featuring:

Introducing Mobile Boarding Passes


Mobile Boarding Pass

Now, when you travel on select itineraries, you can have an easy and seamless check-in and boarding process all from your mobile phone!

Since November 2008, if your flight originated from Chicago O'Hare (ORD), Los Angeles International (LAX) or Santa Ana John Wayne/Orange County (SNA) airports, AA.com has provided you the option to have your boarding pass sent directly to your mobile device - saving paper and time. And now, we've expanded this service to include flights originating from Atlanta (ATL), Las Vegas (LAS), or Minneapolis/St. Paul (MSP).

If you have only 1 passenger listed on your record locator*, just follow the below easy steps for select itineraries departing out of ATL, LAS, LAX, MSP, ORD or SNA:

How to use the new Mobile Boarding Pass
  1. Check in on AA.com (or AA.com Mobile). Choose "Email for use on Cell Phone or other Mobile Device" option and include the email address for your web-enabled mobile phone and/or mobile device.

  2. Check your email from your mobile device. Follow the link on the email to retrieve your Mobile Boarding Pass.

  3. Save the boarding pass to your device. Click the "Save Boarding Pass" button directly below the barcode to save it to your phone for easy access at the security checkpoint (check your phone/PDA manual to locate where the Boarding Pass will save).

  4. Proceed to Security. When you arrive at security, make sure the entire barcode is visible on the screen of your mobile phone or mobile device and have the backlight setting set to the brightest mode possible. If you have any problems, you will be given the opportunity to print a paper boarding pass at the Self-Service machines.

For additional information about Mobile Boarding Passes, visit FAQs.

*Other itineraries that do not match this criteria are not eligible for this service.