Self-Service Check-In
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Self-Service Check-In




NEW FOR INTERNATIONAL FLIGHTS!
Now you can check in via Self-Service machines at most airports. For more information, see the international flight check-in page.

NEW FOR DOMESTIC FLIGHTS!
You can save time checking your bags at the Self-Service machines by using the bar code on your printed boarding pass from home. Just select the "Check Bags Only" option.
Easy Instructions

Self-Service Check-In Follow these easy on-screen instructions to:
  • Choose English, French, Japanese or Spanish language options
  • Check in for up to four (4) flight segments
  • Select or change your seat
  • Print or reprint your boarding pass
  • Check your bags (at ticket counter locations only)
  • Use the check your bags only option if you already checked in on AA.com
  • Add your AAdvantage number
  • Stand by for an earlier or later same day flight
  • AAdvantage members may request an upgrade. For additional information, visit, www.aa.com/aadvantage
  • If desired, request a duplicate receipt
  • Proceed through security then go straight to your gate

Enhancements

American Airlines Self-Service Check-In offers a convenient way for people who have an electronic ticket (E-ticket) to check in at domestic and select international* locations. You can still check in for up to four (4) flight segments, select or change a seat, print or reprint your boarding pass, upgrade, confirm a seat on an alternate flight, standby for an alternate flight, or use the "check bags only" option if you used Flight Check-In on AA.com. Self-Service Check-In has become even faster and more convenient. We are always looking for innovative ways to improve your travel experience so check back often for the latest Self-Service Check-In news. Recent enhancements include:
  • American offers an option for same-day travel changes. When you check in for your flight with our Self-Service machines, you'll have the option to standby for an alternate flight at no charge or confirm a flight change for a small fee within 12 hours of departure of alternate flights when traveling on a discounted fare. Learn more about same-day travel changes.
  • Print boarding passes for up to four flight segments and check bags - even if you have already checked in online using Flight Check In on AA.com.
  • Check your bags faster by using the bar code on your boarding pass with the bar code reader on the Self-Service machine. Your reservation will be retrieved automatically with no need to swipe a credit card to identify yourself or provide flight information.
  • Baggage fees for pieces under 50 pounds each, may be processed at a Self-Service Check-In machine using a credit card.
  • The Confirmed Upgrade option is a way for customers to enjoy the comfort of our premium cabins at an affordable price. This option is offered to passengers who aren't able to use 500-mile upgrades, either because they aren't AAdvantage members, or because they are traveling on fares that are not eligible to be used with 500-mile upgrades. For more information about this option, please view our Self-Service FAQ section.
  • During check in, AAdvantage members may purchase the 500-mile upgrades they need to complete their upgrade request. 500-mile upgrades will be available through Self-Service at the discounted rate of $30 USD per upgrade. In addition, if your upgrade request has not been confirmed prior to check-in, you will automatically be given the opportunity to be added to the Airport Upgrade Standby List while checking in for your flight at Self-Service. For more information regarding 500-mile upgrades, visit www.aa.com/upgrades.
  • On your day of departure, the Self-Service Check-In machines will allow you to view which airports have Admirals Club lounges. Then, you can conveniently purchase an Admirals Club day pass while checking in. The cost is just $50 - a great value for everything the lounges have to offer. You can even purchases day passes for up to two other people who are also in your reservation. Learn more about One-Day passes now!

*Self-Service Check-In is available in select international locations for passengers traveling on e-tickets. Please check the airport listings below for the airports and locations that provide this service.

Accessing Self-Service Check-In

E-ticket holders can access Self-Service Check-In for domestic and select international* locations:
  • For faster service, swipe your AAdvantage Executive Platinum®, AAdvantage Platinum® or AAdvantage Gold® card
  • Admirals Club® or AAirpass® cards with magnetic strips may be used with our convenient Self-Service machines
  • For identification purposes, you may also swipe a major credit card or you can locate your reservation with your six-character locator and your name. Please note, the name on the card must match the name in the reservation
FAQ
Looking for more information? Please see our Frequently Asked Questions section.

Please also see important information regarding suggested arrival times and security checkpoints.

Cities And Locations


Cities and locations with this notation only provide domestic flight check-in.

Abilene, TX Ticket Counter
Albany, NY Ticket Counter
Amarillo, TX Ticket Counter
Albuquerque, NM Ticket Counter
Alexandria, LA Ticket Counter
Atlanta, GA Ticket Counter and Gate 9
Austin, TX Ticket Counter
Baltimore, MD Ticket Counter
Baton Rouge, LA Ticket Counter
Birmingham, AL Ticket Counter
Bloomington, IL Ticket Counter
Boston, MA Ticket Counter and Lobby
Buffalo, NY Ticket Counter
Burbank, CA Ticket Counter
Calgary, Canada Ticket Counter
Cedar Rapids, IA Ticket Counter
Champaign/Urbana, IL Ticket Counter
Charlotte, NC Ticket Counter
Chattanooga, TN Ticket Counter
Chicago (O'Hare), IL Ticket Counter, Lobby and Gates K10, K19, G11 and H7
Chicago (Hilton O'Hare), IL Lobby
Cincinnati, OH Ticket Counter
Cleveland, OH Ticket Counter
College Station, TX Ticket Counter
Colorado Springs, CO Ticket Counter
Columbia, SC Ticket Counter
Columbus, OH Ticket Counter
Corpus Christi, TX Ticket Counter
Dallas/Fort Worth Int'l, TX Lobby, Terminal D Central Security, Re-Check and Gates C14, C21, C26
Dallas Love Field, TX Lobby and Security Checkpoint
Dayton, OH Ticket Counter
Denver, CO Ticket Counter
Des Moines, IA Ticket Counter and Lobby
Detroit, MI Ticket Counter
Dubuque, IA Ticket Counter
El Paso, TX Ticket Counter
Evansville, IN Ticket Counter
Flint, MI Ticket Counter
Fort Lauderdale, FL Ticket Counter
Fort Myers, FL Ticket Counter
Fort Smith, AR Ticket Counter
Fort Walton Beach, FL Ticket Counter
Fort Wayne, IN Ticket Counter
Frankfurt, Germany Ticket Counter
Fresno, CA Ticket Counter
Grand Junction, CO Ticket Counter
Grand Rapids, MI Ticket Counter
Green Bay, WI Ticket Counter
Greensboro-Highpoint, NC Ticket Counter
Greenville-Spartanburg, SC Ticket Counter
Gulfport-Biloxi, MS Ticket Counter
Gunnison, CO Ticket Counter
Harrisburg, PA Ticket Counter
Hartford, CT Ticket Counter and Lobby
Honolulu, HI Ticket Counter
Houston (Bush Intercontinental), TX Ticket Counter
Houston (Hobby), TX Ticket Counter
Huntsville/Decatur, AL Ticket Counter
Indianapolis, IN Ticket Counter
Jackson Hole, WY Ticket Counter
Jackson, MS Ticket Counter
Jacksonville, FL Ticket Counter
Kalamazoo, MI Ticket Counter
Kansas City, MO Ticket Counter
Key West, FL Ticket Counter
Killeen, TX Ticket Counter
Knoxville, TN Ticket Counter
Kona, HI Ticket Counter
Lacrosse, WI Ticket Counter
Lafayette, LA Ticket Counter
Laredo, TX Ticket Counter
Las Vegas, NV Ticket Counter
Lawton, OK Ticket Counter
Lexington, KY Ticket Counter
Lihue, HI Ticket Counter
Little Rock, AR Ticket Counter
London (Heathrow), England Ticket Counter
Longview, TX Ticket Counter
Los Angeles, CA Ticket Counters, Non Reservation Area and Tram
Louisville, KY Ticket Counter
Lubbock, TX Ticket Counter
Madison, WI Ticket Counter
Marquette, MI Ticket Counter
Maui, HI Ticket Counter
McAllen, TX Ticket Counter
Memphis, TN Ticket Counter
Miami, FL Domestic and Caribbean Counter
Midland/Odessa, TX Ticket Counter
Milwaukee, WI Ticket Counter
Minneapolis/St. Paul, MN Ticket Counter and Lobby
Mobile, AL Ticket Counter
Moline, IL Ticket Counter
Monroe, LA Ticket Counter
Monterey, CA Ticket Counter
Montreal (Dorval), Canada Ticket Counter
Montrose, CO Ticket Counter
Nashville, TN Ticket Counter
New Orleans, LA Ticket Counter and Lobby
New York (Kennedy), NY Ticket Counters and Lobby
New York (LaGuardia), NY Ticket Counter and Lobby
Newark, NJ Ticket Counter and Lobby
Norfolk, VA Ticket Counter
Northwest (Bentonville), AR Ticket Counter
Oklahoma City, OK Ticket Counter
Omaha, NE Ticket Counter
Ontario, CA Ticket Counter
Orange County, CA Ticket Counter
Orlando, FL Upper and Lower Level Ticket Counters
Palm Springs, CA Ticket Counter
Paris (Charles de Gaulle), France Ticket Counter
Pensacola, FL Ticket Counter
Peoria, IL Ticket Counter
Philadelphia, PA Ticket Counter and Lobby Elevators
Phoenix/Scottsdale, AZ Ticket Counter and Lobby
Providenciales Turks & Caicos Islands Ticket Counter
Pittsburgh, PA Ticket Counter
Portland, OR Ticket Counter
Providence, RI Ticket Counter and Lobby
Raleigh/Durham, NC Ticket Counter
Reno, NV Ticket Counter
Richmond, VA Ticket Counter and Lobby
Rochester, MN Ticket Counter
Rochester, NY Ticket Counter
Roswell, NM Ticket Counter
Sacramento, CA Ticket Counter
Salt Lake City, UT Ticket Counter and Lobby
San Angelo, TX Ticket Counter
San Antonio, TX Ticket Counter
San Diego, CA Ticket Counter
San Francisco, CA Ticket Counter
San Jose, CA Ticket Counter and Lower Level Lobby
San Juan, PR Ticket Counter and Lobby
San Luis Obispo, CA Ticket Counter and Lobby
Santa Barbara, CA Ticket Counter and Lobby
Savannah, GA Ticket Counter and Lobby
Seattle, WA Ticket Counter
Shreveport, LA Ticket Counter
Springfield, IL Ticket Counter
Springfield, MO Ticket Counter
St. Croix, USVI Ticket Counter
St. Louis, MO Ticket Counter, Service Centers 2 and 5, TM3 and at the bottom of escalator near the Security Checkpoint
St. Thomas, USVI Ticket Counter
Steamboat Springs, CO Ticket Counter
Syracuse, NY Ticket Counter
Tallahassee, FL Ticket Counter
Tampa, FL Ticket Counter
Texarkana, AR Ticket Counter
Tokyo (Narita), Japan Ticket Counter
Toledo, OH Ticket Counter
Toronto, Canada Ticket Counter
Traverse City, MI Ticket Counter
Tucson, AZ Ticket Counter
Tulsa, OK Ticket Counter and Walkway Entrance
Tyler, TX Ticket Counter
Vail, CO Ticket Counter
Vancouver, Canada Ticket Counter
Waco, TX Ticket Counter
Washington (Dulles International), D.C. Ticket Counter
Washington (Reagan Nat'l), D.C. Ticket Counter and Lobby
Wausau Central Wisconsin, WI Ticket Counter
West Palm Beach, FL Ticket Counter
White Plains, NY Ticket Counter
Wichita, KS Ticket Counter
Wichita Falls, TX Lobby

Cities and locations with this notation only provide domestic flight check-in.


Other Check-In Options

Want a hassle-free travel experience? Check out our other convenient check-in options.
  • Flight Check-In On AA.com
    AA.com offers online check-in to its domestic e-ticket customers. You can now check in for your flight anytime from 24 hours to one hour prior to departure at home or the office, select your seat, print your own boarding pass and head straight for your gate. Flight Check-In is available for travel in the United States, including Alaska and Hawaii, Puerto Rico and the U.S. Virginia Islands.
  • Curbside Check-In
    Need to check luggage? Get your boarding pass at the curb. With Curbside Check-In, you can check bags, pay any associated baggage fees, and get a boarding pass right at the curb. That means you can go straight to the security checkpoint without having to stop at the ticket counter. Curbside Check-In is available for passengers checking bags for a domestic itinerary. You can have electronic or paper tickets, with or without a pre-reserved seat. To view a list of cities that offer this service visit www.aa.com/curbside.
New Checked Baggage Policy

Passport Information