Systemwide upgrades

Systemwide upgrades

Upgrades for AAdvantage Executive Platinum members

You’ll get eight complimentary one-way systemwide upgrades when you qualify or re-qualify for AAdvantage® Executive Platinum status.

About systemwide upgrades

Systemwide upgrades are available for one-way travel for up to three segments on American, American Eagle and US Airways marketed and operated flights.

Systemwide upgrades aren’t available when you’ve booked:


How to request an upgrade

On American flights:

On US Airways flights:

*Systemwide upgrades are subject to upgrade seating availability.


Track your upgrade balance

Keep track of your upgrade balance from your monthly AAdvantage account summary and on your AAdvantage profile.

In your AAdvantage profile you’ll find:

  • Systemwide upgrade FAQs
    When will my systemwide upgrades be deposited, and how will I know they are available for me to use?

    Systemwide upgrades are credited to your account within 48 hours of earning them. We'll email you whenever you earn systemwide upgrades, like when you qualify or re-qualify for Executive Platinum status.

    How long are my systemwide upgrades valid? 


    Upgrades earned based on your 2014 flight activity are valid through February 29, 2016. Upgrades earned based on your 2015 flight activity are valid through February 28, 2017. All travel using systemwide upgrades must be completed by the expiration date, and will expire at 12:00 midnight (CT) on the date shown.

    What should I do if I want to use my systemwide upgrades? 


    Call your elite service desk. If seats are available, your upgrade will be confirmed and the required upgrade(s) will be deducted from your available balance.

    Can I share my systemwide upgrades with someone even if I don't travel with them? 


    Yes, you can travel with them or they can travel alone.

    Make sure you call your elite service desk in advance to make the reservation and request the upgrade. If you don't call in advance, the passenger cannot be accommodated at the airport unless you are also present.

    If I cancel my trip prior to travel, what action should I take? 


    Call your elite service desk so we can reinstate the upgrade for future use.

    Why don't I see my systemwide upgrade balance information on aa.com? 


    Summary details will only display if you have earned systemwide upgrades that have an expiration date in the current year or a future year. Should you have questions regarding historical data, please contact your elite service desk.

    Why does my systemwide upgrade summary show upgrades under the ‘Used’ column even though my trip is for a future date? 


    Systemwide upgrades are deducted from your account at the time your upgrade is confirmed and are, at that time, considered used.

    I'm currently waitlisted to use a systemwide upgrade on a future American flight. Does this information show on my summary? 


    No. Systemwide upgrades will not be deducted from your account until your request is confirmed. If you have questions regarding the status of your wait list request, please contact your elite service desk.

    How does waitlisting work on American Airlines flights if I'm traveling on a one-way trip that has multiple flight segments?

    If a seat in the upgraded cabin is not available at the time of booking:

    Where can I find the systemwide upgrade availability for my flight?

    On American:

    If you're logged in to aa.com, the Price & Schedule option in the flight search tool will show available systemwide upgrades under the flight number on American or American Eagle marketed and operated flights if you have enough systemwide upgrades available.

    On US Airways:

    Call US Airways reservations to check availability and confirm your upgrade.

    What if my systemwide upgrade is not confirmed by the time I check-in? 


    On American:

    Can I use my systemwide upgrades for a trip I already booked?

    Call your elite service desk to check upgrade availability for your reservation.

  • Systemwide upgrade terms and conditions