Making flight award reservations

For travel on:

Book award travel

For travel on other airline partners, contact American Airlines Reservations for assistance with booking a flight award ticket. Service charges may apply.

Contact Reservations

Also remember:

• All tickets are valid for one year from the date of issue, unless otherwise stated, but may be subject to additional charges if changed
• Accommodations are subject to availability at the time reservations are made
• Award seats may not always be available on all flights or to all destinations
• All travel must be completed one year from the date of issue
• In some cases, additional restrictions and travel embargo dates may apply
• Award tickets are subject to applicable taxes and carrier-imposed fees

Requesting a mileage upgrade award

Contact American Airlines Reservations or visit an American Airlines Travel Center or an Airport Ticket Office for assistance with booking your mileage upgrade award.

You may request an upgrade when you make your initial reservation or at any time prior to check-in. If you have already purchased a ticket and you wish to use a mileage upgrade award, please have your reservation details available when you call.

If an upgrade isn’t available at the time of booking, we’ll waitlist your request. Waitlisted upgrade requests will be confirmed in this order:

1. Elite status level
2. Upgrade type
3. 12-month Rolling EQDs

If the upgrade type and 12-month Rolling EQD value are the same we’ll look at the booking code then date/time of the request to determine prioritization.

For more information about how upgrade requests are prioritized, go to our program updates page.

AAdvantage program updates

If your upgrade hasn’t been confirmed by the time you check-in, we’ll automatically add you to the airport upgrade standby list if you have the appropriate number of miles in your account 48 hours prior to departure.

Once your upgrade is confirmed, we’ll automatically update your mobile boarding pass in our app and Passbook.

Contact Reservations

Changing flight awards

Contact American Airlines Reservations for assistance with changing a flight award ticket.

Changes to the origin or destination or airline

• For MileSAAver awards, origin or destination changes to the itinerary will incur a change fee of $150, even when retaining the same award type
• For awards involving travel on other airlines, origin or destination changes or changes to the airline(s) in the itinerary will incur a change fee of $150, even when retaining the same award type
• For AAnytime awards, origin or destination change fees are waived only when retaining the same award type
• The change fee will be waived for Executive Platinum members using miles from their account

Changes that require a different award type

• Changes to the itinerary which involve different AAdvantage awards than originally ticketed require a reinstatement of the original award ticket, payment of the applicable award reinstatement fee, and a new award ticket issued
• The award reinstatement fee will be waived for Executive Platinum members using miles from their account

Changes to your travel date

• If you change your outbound award travel date to within 21 days of the original booking date, a $75 award processing fee will apply, provided the new date is valid for the original award type claimed
• This award processing fee will be waived for Executive Platinum, Platinum Pro, Platinum and Gold members using miles from their account

Changing mileage upgrade awards

Contact American Airlines Reservations for assistance with changing a mileage upgrade award.

• Tickets upgraded with mileage upgrade awards retain all the original fare rules and restrictions of the original purchased fare
• Changes to the itinerary which do not require a different mileage upgrade award than originally ticketed do not require payment of the award reinstatement fee. Any co-payment amount already paid can be re-applied towards the upgrade co-payment for the new itinerary. Any fare rules, restrictions or fees that apply to the original purchased fare still apply
• Changes to the itinerary which involve different mileage upgrade award(s) than originally ticketed require a reinstatement of the original mileage upgrade award, payment of the applicable award reinstatement charge, forfeiture of any non-refundable co-payment as well as payment of any fees that apply to the original purchased fare
• Reservations service charges paid are non-refundable.

Contact Reservations

Reinstating flight awards

Contact American Airlines Reservations for assistance with canceling your flight award reservation and requesting mileage reinstatement.

• You can request to have your AAdvantage mileage reinstated for a wholly unused AAdvantage award ticket and if the ticket has not expired
• The reinstatement charge is $150 per account for the first award ticket. Additional award tickets reinstated to the same account at the same time will have a $25 charge per ticket
• This fee will be waived for Executive Platinum members using miles from their account

Reinstating mileage upgrade awards

Contact American Airlines Reservations for assistance with canceling your mileage upgrade award and requesting mileage reinstatement.

• You can request to have your AAdvantage mileage reinstated for a wholly unused mileage upgrade award if the ticket has not expired
• Tickets upgraded with mileage upgrade awards retain all the original fare rules and restrictions of the original purchased fare
• There will be a $150 reinstatement fee per account for the first mileage upgrade award, plus forfeiture of any non-refundable co-payment. Additional mileage upgrade award tickets reinstated to the same account at the same time will have a $25 reinstatement fee per ticket, plus forfeiture of any non-refundable co-payment.
• Cancellations to the original ticket purchased 2 or more days prior to departure will have up to 24 hours from the time it’s ticketed to be eligible for a full ticket refund including the reinstatement of award miles, co-payment amount paid and AAdvantage award processing fee. If you cancel the ticket on aa.com, you must call Reservations to request the reinstatement of award miles and refund of any co-payment or processing fee paid.
• The award reinstatement fee will be waived for Executive Platinum members using miles from their account

Contact Reservations

AAdvantage award processing charge

• A $75 fee will be charged for award tickets booked or mileage upgrades requested less than 21 days prior to departure
• This charge will be waived for Executive Platinum, Platinum Pro, Platinum and Gold members using miles from their account

AAdvantage ticketing service charges

Country	Tickets issued through Reservations
Belgium (including Luxembourg and The Netherlands)	€30
Denmark	DKK 500
Finland	€50
France	€30
Germany	€45
Greece	€20
Ireland	€15
Israel	$25
Italy	€20
Norway	NOK 500
Portugal	€30
Spain	€20
Sweden	SEK 500
Switzerland	CHF 80
United Kingdom	£5

Additional fees/charges

AAdvantage flight awards are subject to, and the passenger is responsible for, the September 11th Security Fee, applicable departure taxes, federal inspection fees, passenger facility charges, and any other taxes and fees imposed by a government entity (U.S. or foreign), as well as any fees or surcharges imposed by the carrier.

See all AAdvantage program terms and conditions