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Travel Agency News Archive - 2009


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New International Security Measures
Travel Notice - Policy For Canada Departures
American Airlines Statement Regarding Flight# 331
A
rgentina Implements Airport Entry Fee
Winter Weather Travel Policies
British Airways Averts Strike - Update
Agency Earned/Free Travel
American Airlines and Brazil's GOL Airlines Enhance Alliance

1A - Amadeus Subscribers/Direct Access
Mexicana To Join oneworld On November 10, 2009
Multiple Tickets In Same PNR - Incorrect Ticket Coupon Lift Avoidance
Secure Flight Information
Amadeus Functionality for Enhanced Baggage Information


New International Security Measures

December 29, 2009

For all flights departing from any non-U.S. location TO the United States, the Transportation Security Administration (TSA) has issued new security screening measures. Please refer to New International Security Measures for complete details.


Travel Notice - Policy For Canada Departures

December 29, 2009

Due to long lines in Canada created by new international screening procedures, American Airlines offers customers the convenience to change their plans. Please refer to Canada To The U.S. Travel Policy for complete details.


American Airlines Statement Regarding Flight# 331

December 23, 2009

On Tuesday, December 22, at approximately 9:22 p.m. CST, American Airlines Flight 331, a Boeing 737-800, sustained damage when it overran the runway on landing at Kingston, Jamaica (KIN). The flight originated out of DCA, operated into MIA, and then operated into Kingston. Refer to aa.mediaroom.com for all news releases and updated information regarding Flight 331.


Argentina Implements Airport Entry Fee
December 29, 2009

Effective December 20, 2009, the Government of Argentina began charging American Citizens visiting Argentina for tourism or business an entry fee of $131 US dollars. Complete details are available on the State Department Web site under U.S. Citizen Services > Information for Travelers > Argentina Airport Entry Fee.


Winter Weather Travel Policies
December 22, 2009

Due to weather in the Midwest and East Coast, American Airlines offers customers the convenience to change their plans. Please refer to Winter Weather Travel Policies for complete details.


British Airways Averts Strike - Update
December 17, 2009

The British Airways strike has been averted. American Airlines has finalized procedures for those customers that changed their travel dates while the travel policy was in effect until December 16, 2009, and would like to reinstate their original itinerary, please contact American Airlines Reservations.

- Reservations (U.S. and Canada): 1-800-433-7300
- AAdvantage Reservations (U.S. and Canada): 1-800-882-8880


Agency Earned/Free Travel
December 17, 2009

New fees to be introduced in 2010 that will impact TAC travel requests. For complete details, please refer to Agency Earned/Free Travel.


American Airlines and Brazil's GOL Airlines Enhance Alliance
December 9, 2009

American Airlines and Brazil's GOL Airlines are enhancing their alliance by finalizing a codeshare agreement to place American's AA code on GOL's growing network of flights within Brazil. Visit aa.com/news release for details.


1A - Amadeus Subscribers/Direct Access
November 17, 2009

As of October 26, 2009 Amadeus subscribers will need to request AA-specific flight availability through Direct Access. The functionality of Carrier Preferred Display (CPD) has been modified and as a result it is no longer available when requesting AA-specific availability.


Mexicana To Join oneworld On November 10, 2009
November 3, 2009

On November 10, 2009, Mexicana – Mexico and Central America’s leading airline – will join the oneworld alliance, offering the full range of services and benefits you’ve come to expect from the world’s leading airline alliance.  Its subsidiaries – MexicanaClick and MexicanaLink – will join as affiliates members at the same time.  Best of all, AAdvantage® members can already earn and redeem awards on all Mexicana flights, and effective, November 10, 2009, these miles qualify for AAdvantage elite status.

To learn more about Mexicana visit www.aa.com/mexicana. For more information on the oneworld alliance, visit www.aa.com/oneworld.


Multiple Tickets In Same PNR - Incorrect Ticket Coupon Lift Avoidance
October 28, 2009

In an effort to assist our valued agency partners, it is critical to understand the importance of not having multiple valid tickets (open/ok coupon status) for the same flight(s) and/or origin destination in a passenger’s PNR. This includes tickets validated on OA and a ticket validated on AA with the same flight(s) and/or origin destination in a passenger’s PNR. OA carriers have the same system logic where first open ticket coupon will be lifted for use.

Please see Ticketing Index for more information.


Secure Flight Information
September 14, 2009

Starting tomorrow, American Airlines will roll out the Transportation Security Administration’s (TSA) new Secure Flight program to customers who purchase tickets on or after Sept.15, 2009. Secure Flight is a behind-the-scenes program that streamlines the TSA’s watch-list matching process to enhance the security of domestic and international commercial air travel.

Please read complete information to make certain your reservations contain the required information.


Amadeus Functionality for Enhanced Baggage Information
July 1, 2009

On July 1, Amadeus implemented functionality to provide enhanced information on American Airlines / American Eagle / American Connection free checked baggage allowance. This information is provided when a price quote is requested, and when a ticket is issued.

Please note, there are exceptions to AA’s Economy Class allowance which are not displayed by the new Amadeus functionality.

The exceptions include:

    AAdvantage members who are Executive Platinum, Platinum or Gold top-tier status
  • oneworld frequent fliers who are Emerald, Sapphire or Ruby top-tier status
  • Non-tier level customers booked in the same PNR as any of the above top-tier status customers
  • Customers traveling on AA* flights not operated by any of the 3 carriers listed above (AA flight numbers in the 5600-8399 range)
  • U.S. Military personnel traveling on active duty
  • AAdvantage Award travel tickets in First/Business/full Economy (these must be booked & ticketed by AA, so Amadeus subscribers would not encounter these customers)
  • Customers who upgraded to First or Business Class and were confirmed prior to check-in
  • Customers with disabilities who need to check an assistive device


 


Updated February 1, 2010

Information contained on this website is subject to change at any time without notice. American Airlines shall not be liable for any consequences resulting from your reliance on the information.