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South Texas - Storm Don - Travel Notice Exception Advisory
Due to the projected path of Don, American Airlines offers customers the convenience to change their plans. Customers ticketed to travel on American Airlines flights to/from/through the airport listed may change flights as shown.
Please refer to South Texas - Storm Don - Travel Exception Advisory
Pets Checked On AA*/JL Flights
Please see SSR requirements that JL has advised are necessary when requesting AVIH (Checked Pet) on any AA*/JL flights. JL has had several incidents reported recently regarding travel agency bookings where the SSR AVIH requests have minimal information. Please refer to Pets Checked On AA*/JL flights
Changing Or Rebooking Other Airline Segments
Sometimes the transfer of data can get jumbled or lost when canceling and rebooking other airline partner segments or AA Codeshare segments in the same transaction. To ensure a clean transmission and avoid the possibility of losing the new space, it is best to make changes to other airline partner segments or AA Codeshare segments in separate steps. For more details please refer to Changing Or Rebooking Other Airline Or AA Codeshare Segments
Buenos Aires And Montevideo/Chilean Volcano - Travel Notice Exception Advisory
Due to the continued eruption of the Chilean volcano and the subsequent ash, American Airlines will offer customers the convenience to change their travel plans.
Please refer to Argentina and Uruguay Alert
Chilean Volcano Update 3
Should you receive a call from a customer enquiring about Argentina please be guided by the following. AA is planning on operating flights to/from EZE today including those that diverted to SCL on June 12. Due to the fluidness of this situation, American Airlines will be viewing their flight information carefully. Please ensure your bookings have valid phone contacts.
Information Regarding U.S. Ticket Tax
The U.S. excise tax on airline tickets for domestic and certain international air transportation expires at midnight, July 22, 2011. Please refer to Information On U.S. Ticket Tax
Japan Suspension of Service - Schedule Change
May 7, 2011- updated
Revised July 22, 2011 – extended suspension dates
Due to a continued decrease in demand for air travel, American will suspend its JFK service to HND for the following dates:
- AA135 JFKHND will be suspended September 4, 2011 – May 31, 2012
- AA134 HNDJFK will be suspended September 6, 2011 – June 2, 2012
Schedule change processing will rebook customers to alternate NRT flights. A protection option has been implemented refer to Japan Suspension of Service - Schedule Change