Have questions about AirPass prepaid air travel or want to apply for membership?

How to contact AirPass

Send us an email

Visit our website

Call us

AirPass Customer Service
817-931-9029 - Fax

Monday - Friday
8 a.m. - 5 p.m. (CT)

Send us a letter

FedEX / UPS / Overnight mail

American Airlines
AirPass Customer Service
4255 Amon Carter Blvd.
MD 4106
Fort Worth, TX 76155

U.S mail

American Airlines, Inc.
AirPass Customer Service
P.O. Box 619616
MD 4106
DFW Airport, TX 75261-9616