Contact American

Reservations and tickets

Need help booking or changing a flight or with your password? Have questions about ticketing or refund policies?


Have questions about your account or want more information about the AAdvantage® program? Need help booking with miles? Want to donate miles or reward your customers with miles?

Customer Service

Have feedback about a previous trip or a question about traveling with special needs?


Need help tracking a missing, delayed or damaged bag?

Lost and found

Leave an item on a flight or at the airport?

Admirals Club

Have questions or comments about our Admirals Club® lounges?

American Airlines Cargo

Need help with booking a shipment or Priority Parcel service?

American Airlines products and programs

Need information about products and programs we offer? Have comments or questions about our inflight magazines?

Airline museum

Planning a visit to our aviation museum?