Trip insurance

How to contact our trip insurance providers

Have questions about purchasing trip insurance or filing a claim? Trip insurance is available to residents of the U.S., Canada, Brazil and Mexico and insurance providers vary by country. Choose your country of residence to contact the provider regarding benefits, coverage and other services.

  • Brazil residents

    Trip insurance provided by Mondial Assistance

    Contact by phone

    From Brazil
    0800 704 3840
    Collect:
    (55) 11 4126-1980

    Daily, 24 hours

    Contact by email or file a claim

  • Canada residents

    Travel insurance provided by Allianz Global Assistance

    Contact by mail or phone

    Allianz Global Assistance
    General Administration
    4273 King Street East
    Kitchener, ON
    N2P 2E9
    Canada

    From Canada or U.S.
    866-520-8831
    Collect
    519-742-9013

    Daily, 24 hours

    Contact by email or file a claim

  • Mexico residents

    Trip insurance provided by Allianz Global Assistance

    Contact by mail or phone

    Allianz Global Assistance
    Blvd. Adolfo López Mateos #379 - 2B
    Col. Atalamaya, C.P. 01760 Mexico, D.F.

    From Mexico
    01-800-999-9922
    From the U.S.
    866-328-4280
    Collect
    (52) 55 53 77 3860

    Contact by email