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You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage® account.
Here are just a few of the things you can do online:
And that's just the beginning! With our online tools, you can manage your trip your way, without having to pick up the phone.
You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions.
Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.
In some locations, a General Sales Agent (GSA) may handle marketing, ticketing, sales, and reservations on behalf of American Airlines.
Language | Phone | Hours (CT) |
---|---|---|
English | 800-433-7300 | 24 hours |
Spanish | 800-633-3711 | 24 hours |
French | 800-756-8613 | 7 a.m. – 6 p.m. |
Portuguese | 866-824-8717 | 6 a.m. – 7 p.m. |
Japanese | 800-237-0027 | 24 hours |
Mandarin Chinese | 800-492-8095 | 24 hours |
Hearing & speech impaired | Dial 711 to be connected through the National Relay Service | 24 hours |
Not all international calls are toll free. Rates for calls from a cell phone may be higher than calls from a landline. In some locations, a General Sales Agent (GSA) may handle marketing, ticketing, sales and reservations on behalf of American Airlines.
Country | Phone | Hours (local) |
---|---|---|
Morocco | 0520-001-375 | French: Monday – Friday 8 a.m. – 9 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
South Africa* | 011-844-6067 | 9 a.m. – 5 p.m. |
*Ticketing charges apply based on ticketing location and the type of ticket.
Country / Region | Phone | Hours (local) |
---|---|---|
Australia | 02-9101-1948 | English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours |
China | 400-818-7333 | Mandarin Chinese: 24 hours English: 24 hours |
Hong Kong | 3057-9197 | Mandarin: 24 hours English: 24 hours |
India | 0124-601-4200 or 0124-417-6700 | Monday – Friday 9 a.m. – 7:30 p.m. Saturday 9 a.m. – 5:30 p.m. Sunday 10:30 a.m. – 7:30 p.m. |
Indonesia | +65-634-98444 | English: 24 hours |
Japan | 03-4333-7675 | Japanese: 24 hours English: 24 hours |
Malaysia | 03-2053-5120 | English: 24 hours |
New Zealand | 09-308-4014 | English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours |
Singapore | 6349-8444 | English: 24 hours |
South Korea | 02-6438-9008 | Korean: 9 a.m. – 6 p.m. English: 24 hours |
Sri Lanka | 072-098-7370 | English: 24 hours |
Country | Phone | Hours (local) |
---|---|---|
Anguilla* | 800-744-0006 | 24 hours |
Antigua* | 800-744-0006 | 24 hours |
Aruba | 297-582-2700 | 24 hours |
Bahamas* | 800-433-7300 | 24 hours |
Barbados* | 800-744-0006 or 246-428-4170 | 24 hours |
Bermuda* | 800-744-0006 | 24 hours |
Bonaire* | 297-582-2700 | 24 hours |
Cuba* | 0800-22737 | 24 hours |
Curacao* | 599-9-869-5707 | 24 hours |
Dominica* | 800-744-0006 | 24 hours |
Dominican Republic* | Santo Domingo: 809-542-5151 Toll free: 1-809-200-5151 |
24 hours |
Grand Cayman* | 800-744-0006 | 24 hours |
Grenada* | 800-744-0006 | 24 hours |
Guadeloupe* | 0821-980-008 (Service 0,12€ / min + call charge) – English 0821-980-008 (Service 0,12€ / min + prix appel) – French |
24 hours |
Haiti* | 509-2996-6000 | 9 a.m. – 6 p.m. |
Jamaica* | 800-744-0006 | 24 hours |
Puerto Rico | 800-981-4757 | 24 hours |
St. Kitts* | 800-744-0006 or 869-465-2273 | 24 hours |
St. Lucia* | 800-744-0006 | 24 hours |
St. Maarten* | 1-721-545-2040 | 24 hours |
St. Vincent* | 800-744-0006 | 24 hours |
Trinidad* | 868-821-6000 | 24 hours |
Turks and Caicos* | 800-744-0006 | 24 hours |
*Ticketing charges apply based on ticketing location and the type of ticket.
Country | Phone | Hours (local) |
---|---|---|
Austria | 01-360-277-3960 | German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
Belgium | 070-300-300 (0.15 EUR / minute from landlines) | French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
Croatia | 020-898045 | English: 24 hours |
Czech Republic | 225-376-447 | English: 24 hours |
Denmark | 82-33-28-95 | English: 24 hours |
Finland | 09-8171-0443 | English: 24 hours |
France | 0821-980-999 (Service 0,12 EUR / min + call charge) | French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
Germany | 069-5899-6485 | German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
Greece | 21-1181-3884 | English: 24 hours |
Hungary | 1-429-2346 (calling from Budapest) | English: 24 hours |
Iceland | 800-4185 (toll free number) | English: 24 hours |
Ireland | 0818-710-299 (0.08 EUR / minute from landlines) | English: 24 hours |
Italy | 02-3859-1485 | Italian / English: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. |
Netherlands | 0900-040-1666 (1 € per call, plus standard call charge) | English: 24 hours |
Norway | 815-62-022 | English: 24 hours |
Poland | 22-584-42-92 | English: 24 hours |
Portugal | 808-20-09-58 | Portuguese: Monday – Friday 7 a.m. – 5 p.m. Saturday – Sunday 8 a.m. – 4 p.m. English: 24 hours |
Spain | 912-158-999 | Spanish / English: 24 hours |
Sweden | 0771-200-666 | English: 24 hours |
Switzerland | 0848-289-289 (0.08 CHF / minute from landlines) | German / French / Italian: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
Turkey | +44-207-660-2300 | English: 24 hours |
United Kingdom | 0207-660-2300 or 0844-369-9899 (0,05 GBP / Minute plus phone company's access charges) |
English: 24 hours |
Country | Phone | Hours (local) |
---|---|---|
Argentina* | Buenos Aires: 4318-1111 Toll free: 0-800-444-84253 |
24 hours |
Belize* | 223-2522 | 24 hours |
Bolivia* | 800-100-541 | 24 hours |
Brazil* | 11-3004-5000 | Portuguese: 6 a.m. – 11 p.m. English: 24 hours |
Chile* | 2-2938-1417 | 24 hours |
Colombia* | Bogota: 508-5968 Outside of Bogota: 01-800-9171-045 |
24 hours |
Costa Rica* | 4020-1217 | 24 hours |
Ecuador* | Guayaquil: 04-501-0077 Quito: 02-500-4080 |
24 hours |
El Salvador* | 2298-0777 | 24 hours |
Guatemala* | 2278-7000 | 24 hours |
Guyana | 231-1027 | 24 hours |
Honduras | 800-2791-9363 | 24 hours |
Mexico* | Mexico City: 55-5209-1400 Toll free: 800-904-6000 |
24 hours |
Nicaragua* | 7877-7920 | 24 hours |
Panama* | 269-6022 | 24 hours |
Paraguay* | 009-800-542-0003 | 24 hours |
Peru* | Lima: 211-7000 Toll Free: 0800-40350 |
24 hours |
Suriname* | 052-0540 | 24 hours |
Uruguay* | 000-4019-0834 | 24 hours |
Venezuela* | 212-720-1185 Toll Free: 0-800-136-2334 |
24 hours |
*Ticketing charges apply based on ticketing location and the type of ticket.
Country | Phone | Hours (local) |
---|---|---|
Bahrain | +965-2202-2806 | English: 24 hours |
Israel | 03-7219-497 | Hebrew: Sunday – Thursday 9 a.m. – 5 p.m. English: 24 hours |
Kuwait | 2202-2806 | English: 24 hours |
Oman | 800-74562 | English: 24 hours |
Qatar | 00800-100-669 | English: 24 hours |
Saudi Arabia | 800-850-0685 (Etihad Atheeb / GO Telecom fixed lines, Mobily & Zain mobile networks) 800-844-0652 (Saudi Telecom Company fixed and mobile networks) |
English: 24 hours |
United Arab Emirates | 800-03305924 | English: 24 hours |