Entertainment and media services
The preferred airline of the entertainment industry
We fly to and from the cities you visit most, including Los Angeles (LAX), New York (JFK), London (LHR), Nashville (BNA) and Atlanta (ATL). Our products and services make travel easier – from booking tickets to coordinating the final car service, American Airlines has you covered.
Supporting your travel needs
Our contracted Entertainment and Media customers have access to 24/7 live and electronic Entertainment support, from flight changes to upgrade requests.
Connect with our New Business Team to become an Entertainment and Media customer today.
Premium travel on American
Five Star Service
Add one of our Five Star Service packages to your trip for an exclusive, personalized experience during your choice of departure, arrival or a connection. Perks of the service can include:
- Access to Flagship® First Check-in and Admirals Club® lounges
- An escort to and between gates and baggage
- Assistance with luggage retrieval
- Car service coordination
- Early boarding privileges
- Private or expedited access to security checks
Private car transfer at LAX
Five Star Service customers can also arrange for a private car transfer from touchdown in Los Angeles to their next point within the airport.
Flagship® First Check-In
Flagship® First Check-In is our exclusive, private check-in available to qualifying customers in select markets. Check in before your flight with:
- An expedited security line
- Exclusive self-service kiosks
- Individual help from an agent
Lounges are available in airports around the world – even in cities where we don't fly. Access to each depends on your qualifications:
- Admirals Club® membership
- Fly in Flagship® First or Flagship® Business
- oneworld® status
Fly in style in your choice of our 4 Flagship® First or Business cabins, depending on your route. You'll always board first and experience the highest level of luxury we offer.
Flagship® First Dining
Qualifying customers can enjoy a complimentary First class dining experience available inside select Flagship® Lounges; leaving more time to relax in flight.
Media Bag program
We know you travel with more, so we created special baggage policies for our Entertainment and Media accounts flying on American.
Benefits and features
Each account can check up to 25 bags (including the personal bag allowance) per flight at a discounted rate, subject to operational limitations. A media bag can include: audio, camera, lighting and photography equipment, wardrobes, trunks and musical instruments.
Fees for overweight and oversized bags (excluding musical instruments) are waived, up to either 70 lbs. / 32 kg or 100 lbs. / 45 kg, depending on your origin and destination, and a maximum linear size (length + width + height) of 126 inches / 320 cm.
Overweight and oversize fees apply to musical instruments over 50 lbs. / 23 kg and 80 inches / 203 cm.
Special media bag rates
- $50 one-way per bag on flights within the U.S. and Canada
- $70/£50/€60 one-way per bag on international flights for tickets issued on or before October 9, 2018*
- $90/£60/€70 for tickets issued on or after October 10, 2018*
Email us for questions about qualifications.
Customers are encouraged to purchase their outbound and return trip in advance at the first point of departure, and should retain and present their receipt as proof of purchase for return check-in for a seamless travel experience.
Media baggage payment is not available on kiosks at this time.
Preferred media baggage rates are only available when booked and traveling on the operating carrier’s code.*
Customers are required to show media photo credentials to airport agent. Some travelers may not have photo media credentials such as music band tour travel and production crews.
*Valid on all international itineraries for American Airlines. Valid on transatlantic itineraries operated by British Airways, Iberia, and Finnair.
Entertainment Production Incentive Contract
EPIC is our customized program for customers in the entertainment production industry, offering savings on American and oneworld® airlines and flexible travel planning for extended periods of time.
Once the contract is issued, you’ll have access to EPIC Support, which includes a dedicated phone number and email, plus online 24/7 support. EPIC accounts are also eligible for our Media Bag program, saving you money with lower baggage rates.
Connect with our business development team to become an EPIC customer.