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As the preferred airline of the entertainment industry, we fly to and from the cities you visit most, including Los Angeles (LAX), New York (JFK), London (LHR), Nashville (BNA) and Atlanta (ATL). Our products and services make travel easier – from booking tickets to coordinating the final car service, American Airlines has you covered.
Our contracted Entertainment and Media customers have access to 24/7 live and electronic Entertainment support, from flight changes to upgrade requests.
Connect with our New Business Team to become an Entertainment and Media customer today.
Add one of our Five Star Service packages to your trip for an exclusive, personalized experience during your choice of departure, arrival or a connection. Perks of the service can include:
Flagship® First Check-In is our exclusive, private check-in available to First Class customers in select markets. Check in before your flight with:
We know you travel with more, so we created special bag policies for our Entertainment and Media accounts flying on American Airlines, British Airways, Finnair and Iberia.
Each account can check up to 25 bags** (including the personal bag allowance) per flight at a discounted rate, subject to operational limitations. A media bag can include: audio, camera, lighting and photography equipment, wardrobes, trunks and musical instruments.
Fees for overweight and oversized bags (excluding musical instruments) are waived, up to either 70 lbs. / 32 kg or 100 lbs. / 45 kg, depending on your origin and destination, and a maximum linear size (length + width + height) of 126 inches / 320 cm.
Overweight and oversize fees apply to musical instruments over 50 lbs. / 23 kg and 80 inches / 203 cm.
Email us for questions about qualifications.
Customers are encouraged to purchase their outbound and return trip in advance at the first point of departure, and should retain and present their receipt as proof of purchase for return check-in for a seamless travel experience.
Media bag payment is not available on kiosks at this time.
Preferred media bag rates are only available when booked and traveling on the operating carrier’s code.*
Customers are required to show media photo credentials to airport agent. Some travelers may not have photo media credentials such as music band tour travel and production crews.
EPIC is our customized program for customers in the entertainment industry, offering savings on American and oneworld® airlines and flexible travel planning for extended periods of time.
Once the contract is issued, you’ll have access to EPIC Support, which includes a dedicated phone number and email, plus online 24/7 support. EPIC accounts are also eligible for our Media Bag program, saving you money with lower bag rates.
To learn more about EPIC, email our support team.
*Valid on all international itineraries for American Airlines. Valid on transatlantic itineraries operated by British Airways, Iberia, and Finnair.
**Media bag discounted rates don’t apply to personal checked bags.